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Posted 2 months ago

International Sales Operations Manager

@ Decibel Cannabis Company

Calgary, Alberta

3+ years experience
Apply now
SIGNALS

Overview

Decibel Cannabis Company is hiring an International Sales Operations Manager in Calgary, Alberta, reporting to the Director, International Sales. The role coordinates forecasting, supply planning and order fulfillment for export markets including the UK, Europe and Israel.

Responsibilities:

  • Develop and maintain international sales forecasts across export markets
  • Coordinate supply planning with cultivation and manufacturing teams
  • Manage international distributor purchase orders and fulfillment
  • Monitor forecast accuracy and commercial performance metrics
  • Coordinate export readiness with quality and regulatory teams

Requirements summary:

  • 3-5+ years in sales operations or operational excellence
  • Experience with distributors, B2B customers and suppliers
  • Experience in regulated industries such as cannabis or pharmaceuticals
  • Bachelor's degree in business, engineering or related field
  • Advanced Excel skills

Tools & skills

Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-09-02
First seen by our source
2026-10-08
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience3+ years
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
EducationBachelor’s degree (required)
Fields of studyBusiness, Engineering

Summary and details written by AI from the posting; the employer’s posting is the authority.

Decibel Cannabis Company

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Defining the ultimate expression of cannabis.

Full company description

Decibel is a consumer-focused cannabis company with a strong foundation in the Canadian adult-use market, built on leading brands including General Admission, Qwest and Standard Issue. The Company focuses on disciplined innovation, consistent product quality and strong brand execution. Alongside its leadership position in Canada, Decibel is a significant and growing participant in international cannabis markets. Decibel operates a processing and manufacturing facility in Calgary, Alberta, a cultivation facility in Battleford, Saskatchewan, and an EU GMP licensed cultivation and processing facility in Chatham, Ontario.

LinkedIn followers
16,883
People associated on LinkedIn
165
Reported office locations
  • 140 4 Ave SW, Unit 1440, Calgary, Alberta T2P 3N3, CA
Business categories
  • Agriculture
Other recorded names
  • Decibel Cannabis Company
Profile identifies a recruitment agency
No
Reported total investment
112,295,591

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Decibel is a consumer-focused cannabis company with a strong foundation in the Canadian adult-use market, built on leading brands including General Admission, Qwest and Standard Issue. The Company focuses on disciplined innovation, consistent product quality and strong brand execution. Alongside its leadership position in Canada, Decibel is a significant and growing participant in international cannabis markets…

FieldValue
IndustryManufacturing
Company size201-500 employees
HeadquartersCalgary, Alberta
Organization typePublic Company
Year founded2017
Open jobs on Jobsy9
LinkedInView page
Job description

International Sales Operations Manager

Location: Calgary, Alberta
Reports To: Director, International Sales
Department: International Sales

Position Overview

The International Sales Operations Manager is responsible for managing the operational and commercial coordination of the company’s international cannabis business. This role supports global distributor and supplier relationships while ensuring accurate sales forecasting, supply planning, and fulfillment of international orders.

The position acts as the central coordination point between international distributors, commercial leadership, production facilities, and quality/regulatory teams to ensure export commitments are delivered reliably and efficiently.

This role is critical to ensuring the company’s international business operates with strong demand planning, supply alignment, and commercial execution across regulated global markets.

Key Responsibilities

International Account Management

  • Support the management of relationships with international distributors, suppliers, and wholesalers across the UK, Europe, Israel, and other regulated markets.
  • Serve as a key commercial contact for distributor partners regarding order planning and supply availability.
  • Support the Director, International Sales in commercial negotiations and contract execution.

Sales Forecasting & Demand Planning

  • Develop and maintain international sales forecasts across all export markets.
  • Track distributor demand signals and convert them into actionable production forecasts.
  • Monitor forecast accuracy and adjust demand plans based on market dynamics.

Supply Planning & Production Coordination

  • Coordinate with cultivation, manufacturing, and production teams to align supply with international demand.
  • Manage international product allocation and export inventory planning.
  • Ensure production schedules and supplier production/supply schedules support international contract commitments.

Order Management & Fulfillment

  • Manage international purchase orders from distributors.
  • Track order status and coordinate fulfillment with internal operations teams.
  • Ensure shipments are executed according to agreed commercial timelines.

Commercial Operations

  • Maintain oversight of international sales pipeline and order commitments.
  • Monitor key commercial metrics including forecast accuracy, order fulfillment, and distributor performance.
  • Support internal reporting and commercial planning for global markets.

Cross-Functional Coordination

  • Work closely with Quality Assurance and Regulatory Affairs to ensure export readiness for international shipments.
  • Coordinate with internal teams to ensure documentation and compliance requirements are met.
  • Support commercial leadership with internal alignment across departments.

Qualifications

Education

Bachelor’s degree in Business, Engineering, or related field.

Experience

  • 3-5+ years of experience in sales operations, operational excellence, or an equivalent role
  • Experience working with distributors, B2B customers and suppliers
  • Experience coordinating forecasting, supply planning, and order fulfillment
  • Experience working in regulated industries such as cannabis, pharmaceuticals, agriculture, or food

Skills

  • Strong forecasting, modelling, and demand planning capability
  • Ability to coordinate across commercial and operational teams
  • Strong analytical and organizational skills
  • Ability to manage multiple accounts and priorities
  • Excellent communication and relationship management skills
  • Advanced excel skills and the ability to leverage AI for decision making

Preferred Experience

  • Experience in medical cannabis export markets
  • Knowledge of EU and global cannabis regulatory frameworks
  • Experience working with cultivation or manufacturing production planning
  • Familiarity with international distributor supply chains

Key Performance Indicators

  • Forecast accuracy
  • On-time order fulfillment
  • Production alignment with export demand
  • Distributor satisfaction and supply reliability
  • International revenue growth support

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