Posted 19 days ago
IT Administrator, FST
@ Domtar Products
Dolbeau-Mistassini, Quebec
Overview
Domtar Products is hiring a full-time permanent IT Administrator, FST at its Dolbeau-Mistassini, Quebec plant. The role provides Level 1 and Level 2 support for the corporate network and the local process control network, includes 24/7 on-call duty, and requires occasional travel.
Responsibilities:
- Fournir le soutien de niveaux 1 et 2 pour le réseau corporatif et le réseau de contrôle des procédés
- Maintenir la documentation système et les schémas de réseau
- Coordonner les changements d'infrastructure avec les fournisseurs
- Participer à la garde 24/7 et diriger des projets technologiques locaux
Requirements summary:
- Bilingue français et anglais
- Cinq ans d'expérience professionnelle en TI
- DEC en informatique ou domaine connexe, ou baccalauréat avec cinq ans en technologie
- Connaissances d'Active Directory, Windows Server et VMware
- Expérience en environnement Microsoft Office 365
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Schedule | overnight |
| Travel | ground: minimal |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required), Bachelor’s degree (preferred) |
| Fields of study | Information Technology |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Domtar Products
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We are the fiber for the future.
Full company description
Domtar is a leading, privately held manufacturer of diversified forest products, with a workforce of roughly 14,000 employees in more than 40 locations across North America. The company has an annual capacity of 9.1 million metric tons of pulp, paper, packaging and tissue annually, and has an annual production capacity of about 3 billion board feet of lumber and other wood products. Formerly known as the Paper Excellence Group, Domtar is comprised of legacy businesses Paper Excellence Canada Holdings Corporation, Domtar Corporation and Resolute Forest Products. Domtar prides itself on operational excellence, delivering sustainable, high-quality, and cost-effective products to meet and exceed customer needs globally. The company is committed to turning sustainable wood fiber into everyday essential products. Domtar est l'un des principaux fabricants privés de produits forestiers diversifiés, avec un effectif d'environ 14 000 employés répartis sur plus de 40 sites en Amérique du Nord. L'entreprise a une capacité annuelle de 9,1 millions de tonnes métriques de pâte, de papier, d'emballage et de papier tissu, ainsi qu'une capacité de production annuelle d'environ 3 milliards de pieds-planche de bois d'œuvre et d'autres produits du bois. Anciennement connu sous le nom de Paper Excellence Group, Domtar est composé des entreprises Paper Excellence Canada Holdings Corporation, Domtar Corporation et Produits forestiers Résolu. Domtar est fière de son excellence opérationnelle, de ses produits durables, de haute qualité et rentables qui répondent aux besoins de ses clients à l'échelle mondiale et les dépassent. L'entreprise s'engage à transformer la fibre de bois durable en produits essentiels à la vie de tous les jours.
- LinkedIn followers
- 95,011
- People associated on LinkedIn
- 7,968
- Reported office locations
- 100 Kingsley Park Dr, Fort Mill, South Carolina 29715, US
- 234 Kingsley Park Drive, Fort Mill, South Carolina 29715-6476, US
- 395, de Maisonneuve West, Montreal, Quebec, CA
- Business categories
- Business Development
- Sustainability
- Wellness
- Paper Manufacturing
- Personal Health
- Product Design
- Manufacturing
- Other recorded names
- Domtar Products
- Domtar
- Specialties
- Paper Manufacturing
- Paper Distribution
- Pulp Manufacturing
- Pulp and Paper
- Paper
- Pulp
- Manufacturing
- Forestry
- Sustainability
- Engineering
- Airlaid Nonwovens
- Forest Products
- Wood pulp
- Containerboard
- and Packaging
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Domtar is a leading, privately held manufacturer of diversified forest products, with a workforce of roughly 14,000 employees in more than 40 locations across North America. The company has an annual capacity of 9.1 million metric tons of pulp, paper, packaging and tissue annually, and has an annual production capacity of about 3 billion board feet of lumber and other wood products. Formerly known as the Paper…
| Field | Value |
|---|---|
| Industry | Paper and Forest Product Manufacturing |
| Company size | 10,001+ employees |
| Headquarters | Fort Mill, South Carolina |
| Organization type | Public Company |
| Year founded | 1848 |
| Specialties | Paper ManufacturingPaper DistributionPulp ManufacturingPulp and PaperPaperPulpManufacturingForestrySustainabilityEngineering |
| Open jobs on Jobsy | 158 |
| View page |
Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.
Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.
The location in Dolbeau-Mistassini, Quebec, Canada, is seeking talent to fill the position of IT Administrator, FST. This job is full-time permanent.
Overview:
Reporting to the Regional IT Director, Field Services—Eastern Canada Plants, you are responsible for providing Level 1 and Level 2 support for the company’s corporate network, as well as Level 1 and Level 2 support for the local process control network (RCP-TO) at the Dolbeau plant. Supporting our RCP-TO infrastructure is a key part of this role. This is a high-visibility, high-impact position that is essential for maintaining the highest levels of end-user satisfaction and ensuring that systems related to plant processes and operations remain uninterrupted.
Your challenges:
- Systems and Standards Management: Maintain system documentation, directories, and network diagrams, while ensuring compliance with IT and TO cybersecurity standards.
- Communication and Coordination: Maintain communication with the Regional IT Director and coordinate required internal IT activities.
- Project Support and Management: Participate in 24/7 on-call duty, lead local technology projects, and provide guidance to teams based on operational realities.
- Technical Support: Assist colleagues with troubleshooting, provide Level 1 and 2 support for hardware and systems, and manage IMAC services and hardware deployment.
- Vendor Coordination: Coordinate infrastructure changes with the necessary teams and vendors and propose solutions
- Coordination with suppliers: Coordinate infrastructure changes with the necessary teams and suppliers and propose improvement solutions while staying within budget.
- Decision-making: Apply independent judgment to solve problems within the framework of company policies.
- Travel to various locations on an occasional basis
Your skills:
- Proven ability to manage and organize heavy workloads
- Ability and willingness to learn both independently and as part of a team
- Proven problem-solving and investigative skills
- Proven ability to communicate effectively in writing and verbally
- Ability to track numerous interdependent and detail-intensive tasks and ensure their accurate execution through to completion
- Strong knowledge and understanding of computer network concepts
- Practical knowledge of asset management and support agreements for IT equipment in corporate and process control networks
- Develop internal procedures and best practices for IT-related matters
- Coordinate service availability outside of regular business hours with other IT staff members
Your Profile:
- Bilingual in French and English *
- 5 years of professional experience with a proven track record of achievements and growth using technical skills, information technologies, and operating systems. The qualified candidate must have at least a Diploma of College Studies (DEC) in Information Technology or a related field.
OR - 5 years of professional experience in a technology-related field with a Bachelor’s degree in Information Technology or a related field.
- AND
- Knowledge of Active Directory management, security, and network components (LAN/WAN, TCP/IP, etc.).
- 5 years of experience with Microsoft office environments (including Office 365), IT-related infrastructure, and diagnosing and resolving various IT issues.
- Experience with Windows Server systems, VMware, and system administration
- The following are considered assets:
- Experience in an industrial IT environment
- Cisco or Microsoft experience/certifications
In addition to the requirements listed above, candidates for the IT Administrator – FST position must meet or exceed the skill level of an IT technician to be considered qualified.
Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.
To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.
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