Posted 3 days ago
IT Operations Specialist
@ TalentForce Group
York, Ontario
Overview
TalentForce Group is hiring an IT Automation & Infrastructure Lead to move the office's IT from reactive support to automated, AI-driven operations. The role brings network management, previously outsourced to MSPs, in-house and covers automation, Microsoft 365 administration, user lifecycle and on-site escalation.
Responsibilities:
- Automate administrative tasks with PowerShell and Python
- Own and manage the company network infrastructure in-house
- Administer Active Directory and Microsoft 365
- Manage employee onboarding and offboarding
- Serve as on-site escalation point for hardware issues
Requirements summary:
- Experience with scripting and automation
- Network hardware and security administration
- Active Directory and Microsoft 365 administration
- Server troubleshooting and log analysis
- Hands-on on-site IT support
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | IT |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TalentForce Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Role Summary We are seeking a forward-thinking IT Automation & Infrastructure Lead to transition our IT operations from reactive support to proactive, automated, and AI-driven systems. In this role, you will take ownership of our internal network, bring previously outsourced IT functions in-house, and identify opportunities to streamline data management and system administration through automation. You will be the technical backbone of our office, ensuring seamless daily operations while building a scalable, modernized IT infrastructure.
Key Responsibilities
1. Process Automation & AI Integration (New)
- Identify, design, and implement automation scripts (e.g., PowerShell, Python) to replace manual administrative tasks, particularly in data validation, Active Directory management, and M365 administration.
- Integrate AI-driven tools and workflows into daily operations to improve efficiency, such as automated helpdesk ticketing, AI-assisted data formatting for P21, and smart alert monitoring.
- Spearhead the transition from manual batch processing to automated ETL (Extract, Transform, Load) pipelines for system data updates.
2. Network & Infrastructure Management (New/In-Sourced)
- Take full ownership of the company’s network infrastructure, reducing reliance on third-party Managed Service Providers (MSPs) by bringing core network management in-house.
- Manage, configure, and troubleshoot network hardware (routers, switches, firewalls, Wi-Fi access points) to ensure high availability and security.
- Monitor network performance and security logs, proactively addressing vulnerabilities and outages.
3. Systems & User Administration
- Manage the full lifecycle of employee onboarding and offboarding, automating the provisioning and de-provisioning of equipment, Active Directory accounts, and Microsoft 365 access.
- Administer the Microsoft 365 environment, including advanced mailbox routing, security policies, and user permissions.
- Act as the primary technical liaison for EpicCare and Data Integrity, escalating and managing complex database uploads and integration cases.
- Manage and update website architecture and content systems.
4. Advanced Hardware & On-Site IT Operations
- Serve as the primary on-site escalation point for hardware and office equipment issues, minimizing downtime for end-users.
- Manage server-level troubleshooting for networked equipment, securely utilizing administrator credentials to check error logs and restart critical processes.
- Maintain an organized inventory of backup equipment, chargers, and peripherals to ensure uninterrupted staff productivity.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.