Posted 5 days ago
IT Support Analyst – Payroll and Human Resources
@ CGI
Montréal, Quebec
Overview
CGI's Payroll Services Center is hiring an IT Support Analyst for payroll and human resources systems. The role provides first-level support to users, working closely with Level 2 and technical teams on a daytime weekday schedule with flexibility.
Responsibilities:
- Provide first-level support to payroll and HR system users
- Ensure timely, high-quality service per internal procedures
- Assist users in daily operations
- Work closely with Level 2 and technical teams
Requirements summary:
- Reliable and motivated individual
- Client-focused service orientation
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-06
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | IT |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Flexible hours, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CGI
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | E-Commerce Place |
| Open jobs on Jobsy | 514 |
Every day, our members help hundreds of clients process payroll for employees across various industries. In this role, you will contribute to the success of local businesses within a dynamic team of more than 700 professionals serving more than 70,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role?
What we offer
- Work–life balance: daytime weekday schedule with flexibility
- A work environment recognized as one of the best in Canada (Great Place to Work certified)
- Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial support for job‑related studies
- Career development supported by a professional development plan
- Access to the share purchase plan and profit‑sharing program from day one
- Benefits tailored to your needs: flexible insurance plan, telemedicine, and much more
As an IT Support Analyst – Payroll and Human Resources, you will provide first-level support to users of payroll and human resources information systems. You will ensure timely, high-quality service in accordance with internal procedures.
You will contribute to the smooth operation of daily activities by assisting users and working closely with Level 2 support teams, as well as technical and functional teams.
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