Apply now

Posted 5 days ago

IT Support Analyst – Payroll and Human Resources

@ CGI

Montréal, Quebec

Full-time
Apply now
SIGNALS

Overview

CGI's Payroll Services Center is hiring an IT Support Analyst for payroll and human resources systems. The role provides first-level support to users, working closely with Level 2 and technical teams on a daytime weekday schedule with flexibility.

Responsibilities:

  • Provide first-level support to payroll and HR system users
  • Ensure timely, high-quality service per internal procedures
  • Assist users in daily operations
  • Work closely with Level 2 and technical teams

Requirements summary:

  • Reliable and motivated individual
  • Client-focused service orientation

Tools & skills

Benefits mentioned

Employee assistanceWellnessStock options
Source and dates

Source type not verified · njoyn

Employer posting date
2026-11-01
First seen by our source
2026-11-06
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentIT
Hours per week40 (estimated)
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedFlexible hours, Stock or equity, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
Company size10001+
HeadquartersE-Commerce Place
Open jobs on Jobsy514
Job description
CGI’s Payroll Services Center (PSC) offers all‑in‑one cloud solutions that simplify payroll and human capital management. We take pride in the strong relationships we maintain with our clients, and their satisfaction rate is exceptionally high.
Every day, our members help hundreds of clients process payroll for employees across various industries. In this role, you will contribute to the success of local businesses within a dynamic team of more than 700 professionals serving more than 70,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role?

What we offer
- Work–life balance: daytime weekday schedule with flexibility
- A work environment recognized as one of the best in Canada (Great Place to Work certified)
- Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial support for job‑related studies
- Career development supported by a professional development plan
- Access to the share purchase plan and profit‑sharing program from day one
- Benefits tailored to your needs: flexible insurance plan, telemedicine, and much more

As an IT Support Analyst – Payroll and Human Resources, you will provide first-level support to users of payroll and human resources information systems. You will ensure timely, high-quality service in accordance with internal procedures.

You will contribute to the smooth operation of daily activities by assisting users and working closely with Level 2 support teams, as well as technical and functional teams.

Similar jobs

  • IT Support Analyst

    Welland, ON

    Salit Steel

    2+ YOECandidates need a post-secondary diploma or degree in IT or Computer Science, or equivalent practical experience, with 2 to 4 years of help desk or technical support work. They should know Active Directory, Google Workspace, TCP/IP, DNS, DHCP, VPN and hardware troubleshooting, and be comfortable on an active industrial floor. A valid driver's licence is required.

    Active Directory, Google Workspace, Remote desktop tools, Ticketing system, Barcode label printers

  • IT Support Analyst - Fulltime Position (On-Site)

    Vaughan, ON

    OEC

    3+ YOECandidates need a diploma or certification in IT or computer science and 3 to 5 years in a technical support or helpdesk role. They should know Windows, Office 365 and basic networking, and have strong communication and problem-solving skills.

    Windows, Office 365, ArcGIS, QGIS, remote desktop tools, IT ticketing system

  • Junior IT Support Analyst

    Halifax, NS
    Full Time

    The Citco Group Limited

    3+ YOECitco needs candidates with 3+ years of similar IT support experience, knowledge of ITIL and change management, and strong written and verbal communication skills. A bachelor's degree or technical qualification is preferred, along with analytical, problem management and multitasking abilities.

    Service Desk ticketing system

  • IT Support Analyst - Contract

    New Westminster, BC
    Contract

    Martin Brower

    2+ YOEMartin Brower needs candidates with an associate degree in information systems, computer science or a related field and 2-4 years of technical support experience. Strong Windows 11, networking and Office 365 skills, good communication, and the ability to support users remotely are also required.

    Windows 11, Office 365, Infios WMS, VoCollect headsets, RF scanners, Tanium

  • Bilingual IT Support Analyst

    Laval, QC
    $60k–$70k/yrOn-siteFull Time

    Corporate

    1+ YOECandidates need native or near-native fluency in English and French, plus one to three years of hands-on desktop support experience. They should know Windows 10/11, macOS, Microsoft 365 and Active Directory, and stay calm during outages.

    Windows, macOS, Microsoft 365, Active Directory, ITSM

  • IT Support Analyst

    Burnaby, BC
    $55k–$65k/yrFull Time

    Randstad Canada

    Candidates need proven desktop support experience, strong customer service and communication skills, and hands-on knowledge of Windows 11, macOS, Microsoft 365, Entra ID, MDM tools such as Jamf, and networking basics like TCP/IP, DNS, VPNs and firewalls.

    ServiceNow, Jamf, Apple Business Manager, Microsoft 365 Admin Center, Microsoft Entra ID, RingCentral

  • Senior IT Support Analyst – Systems Deployment & DevOps

    Remote in Canada
    $70–$100/hrRemoteContract

    Cyderes

    5+ YOECandidates need 5+ years in IT support, systems administration, application deployment or infrastructure engineering, with strong hands-on Linux and Windows Server administration. They also need experience with DevOps, CI/CD, scripting in Python, Bash or PowerShell, cloud platforms, and strong troubleshooting and networking skills.

    Linux, Windows Server, PowerShell, Bash, Python, Docker

  • IT Support Analyst

    Toronto, ON
    Full Time

    Alamos Gold Inc.: Additionally, the Company has a significant portfolio of exploration through advanced development stage projects, including the Lynn Lake Gold…

    4+ YOECandidates need 4+ years in IT support, service desk or desktop support, strong Windows 11 and Microsoft 365 knowledge, and experience with Microsoft Intune, ServiceNow and PDQ. Excellent troubleshooting, communication and documentation skills are required.

    Microsoft Intune, ServiceNow, PDQ, Microsoft 365, Windows 11, Microsoft Teams

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.