Posted yesterday
IT Support Specialist
@ Siskinds
London, Ontario
Overview
Siskinds LLP is hiring a full-time IT Support Specialist for its London head office to deliver ServiceDesk support to end users across line-of-business applications and client hardware. The role covers Windows, Office 365, Active Directory and network troubleshooting, plus defect identification and QA support. Compensation is $52,000 to $58,500, based on experience and qualifications.
Responsibilities:
- ServiceDesk support for internal end users, deskside and remote
- Troubleshoot and repair workstations, printers, AV and network devices
- Root cause analysis and remedial action on technology issues
- Document knowledge base articles
- Identify and isolate product defects and provide QA assistance
Requirements summary:
- Two-year post-secondary diploma in computer systems or equivalent experience
- Support experience with Windows, Office 365 and Active Directory
- Knowledge of DNS, DHCP and Group Policy on Windows Server
- Strong problem-solving, communication and organizational skills
- Ability to frequently lift and move up to 30 lbs
- ITSM and ITIL knowledge is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · lift 30 lb · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Education | College diploma (required) |
| Fields of study | Computer Systems, Technology |
| Perks mentioned | Transit support, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Siskinds
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Get the strength of a big firm with the comfort of a small firm.
Full company description
Siskinds is one of Southwestern Ontario’s leading law firms. We have earned a reputation for unequalled expertise and dependable counsel in virtually all areas of the law, including class actions, business and commercial law, immigration, labour and employment, personal injury, family, estates and litigation. With over 70 lawyers and 100 staff dedicated to meeting and surpassing our client’s needs, we take pride in developing strong, long lasting client relationships while delivering results that are born of talent, training and a true commitment to our clients. We have offices in London, Sarnia and Toronto with an affiliate office in Quebec City.
- LinkedIn followers
- 5,082
- People associated on LinkedIn
- 294
- Reported office locations
- 275 Dundas Street, Unit 1, P.O. Box 2520, London, ON N6B 3L1, CA
- 65 Queen St W, Suite 1155, Toronto, Ontario M5H 2M5, CA
- 43 Rue Buade, Bur 320, Québec City, Québec G1R 4A2, CA
- 704 Mara St, Point Edward, Ontario N7V, CA
- Business categories
- Legal
- Law Enforcement
- Professional Services
- Other recorded names
- Siskinds LLP
- Specialties
- Business Law
- Class Action
- Commercial Litigation
- Labour & Employment
- Environmental Law
- Wills & Estates
- Family Law
- Franchise
- Insurance Law
- Motor Vehicle Accident
- Municipal
- Personal Injury
- Product Liability
- Real Estate
- and Sports Management
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Siskinds is one of Southwestern Ontario’s leading law firms. We have earned a reputation for unequalled expertise and dependable counsel in virtually all areas of the law, including class actions, business and commercial law, immigration, labour and employment, personal injury, family, estates and litigation. With over 70 lawyers and 100 staff dedicated to meeting and surpassing our client’s needs, we take pride in…
| Field | Value |
|---|---|
| Industry | Law Practice |
| Company size | 51-200 employees |
| Headquarters | London, ON |
| Organization type | Privately Held |
| Year founded | 1970 |
| Specialties | Business LawClass ActionCommercial LitigationLabour & EmploymentEnvironmental LawWills & EstatesFamily LawFranchiseInsurance LawMotor Vehicle Accident |
| Open jobs on Jobsy | 2 |
| View page |
Siskinds LLP is a leading law firm with offices in London, Toronto, Vancouver, Sarnia, and an affiliate office in Quebec City. We are a growing team of over 240 lawyers and business professionals covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters. Our culture and working style strive to make our clients’ experiences comfortable, reassuring, and productive while delivering excellence in the services we provide.
IT Support Specialist – Full Time
What are you looking for?
- Be part of a cohesive team that promotes collaboration and teamwork.
- Competitive compensation and benefits.
- Professional development opportunities.
- Strength of a big firm with the culture of a small firm.
- Subsidized downtown parking.
- Working within a state-of-the-art building.
Who are we looking for?
We are currently seeking an IT Support Specialist for an existing vacancy within our Information Technology department. This position will require you to provide support to our Head office in London. The IT Support Specialist will provide ServiceDesk support to assist end users with technical-related issues across all lines of business applications and client hardware devices.
Qualifications:
- A minimum two-year, post-secondary diploma in Computer Systems. Technology, certification or equivalent work experience in a law firm or comparable office environment.
0-5+ years of experience in IT support, service desk, or technical support roles. This position is ideal for recent graduates looking to build a career in information technology and gain hands-on experience in a supportive environment.
- Knowledge or experience supporting and troubleshooting applications, software and hardware within a Microsoft Windows environment.
- A strong background and knowledge of the Microsoft Office Suite, including Office 365.
- Knowledge of all Active Directory components (including DNS, DHCP, Group PolicyManagement), within a Windows Server infrastructure.
- Basic skills for supporting an Ethernet/IP network that facilitates desktop and mobilecomputing and IP telephony.
- Knowledge of audio-visual technology servicing modern meeting rooms.
- Highly developed IT research and problem-solving skills.
- Attention to detail, ability to handle a wide variety of duties in a professional manner.
- Solid oral and written communication skills.
- Individual should be highly motivated, organized and dependable with excellent time management and interpersonal skills.
- Must be able to frequently lift and move up to 30 lbs.
- Knowledge of ITSM and the ITIL framework is considered an asset.
Responsibilities:
- Providing all aspects of ServiceDesk support services for all company end users both internal with deskside support and remote.
- Work with vendors and 3rd party support partners.
- Troubleshooting, diagnosing, repairing, installing, configuring, and deploying workstations/laptops, printers, AV, servers and other peripherals & network devices.
- Identification and resolution of network, hardware and software related failures and issues.
- Root cause analysis, managing technology issues and leading appropriate remedial actions.
- Document knowledge base articles.
- Identify, document and isolate product defects across various applications used by Siskinds LLP.
- Provide QA assistance to confirm resolution to defect is properly implemented.
- Perform other duties as assigned.
Submit your resume by clicking “Apply” within the posting on our Careers page.
For candidates selected to move forward our first step is a 10–15 minutes intro call to learn more about your experience and explore a mutual fit.
We are a truly cohesive team, and as such, being a team player as well as having a strong technical ability and positive attitude will make you a top runner, and ideally our chosen candidate.
Our comprehensive in-house training and ongoing support is of the highest level. We offer competitive compensation and benefits.
Expected Salary: $52,000 to $58,500. Compensation will be based on experience and qualifications. We welcome applications from candidates with a wide range of experience levels. If you bring additional skills or more extensive experience than outlined in the posting, we still encourage you to apply. Compensation will be adjusted to reflect the successful candidate’s qualifications and experience.
Siskinds is an equal opportunity employer and will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. To learn more about us, please visit our website at www.siskinds.com.
To comply with recent legislative changes, we will be reaching out to all individuals we have interviewed by phone or email.
Contact Information:
Siskinds, London Head Office Attention: Human Resources, 275 Dundas Street, Unit 1 London Ontario N6B 3L1
Email: [email protected]
Excellence – Integrity – Leadership – Collegiality – Inclusion
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