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Posted 2 months ago

IT Support Specialist

@ Classic LifeCare

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Stoney Creek, Ontario

$26–$30/hr2+ years experience
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SIGNALS

Overview

Connect Communities and Classic LifeCare is hiring a part-time IT Support Specialist in Hamilton, ON, for about 1.5 shifts per week of 4 to 6 hours a day, paid $26 to $30 per hour. The role provides Tier 1 and Tier 2 support across hardware, software, networking and Microsoft 365 and Azure environments, with possible progression to a full-time position.

Pay:

$26–$30 an hour

Responsibilities:

  • Provide Tier 1 and Tier 2 technical support for end-users
  • Administer Microsoft 365 and Azure user accounts and services
  • Maintain documentation, asset inventory and system configurations
  • Maintain an internal knowledge base and ticketing records

Requirements summary:

  • 2+ years of IT support experience
  • Proficiency in Microsoft 365 and Azure Active Directory
  • Knowledge of Windows, macOS and networking
  • Familiarity with ITSM or ticketing systems
  • CompTIA A+ or Network+ is an asset

Tools & skills

Microsoft 365Azure Active Directoryticketing systemPowerShell
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-09-15
First seen by our source
2026-10-10
Source record updated
2026-11-03

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSoftware development
Experience2+ years
Hours per week8
Travelair: none · ground: none
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Encouraged to applyStudents & youth
Perks mentionedFlexible hours

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Classic LifeCare

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Homecare for All Generations

Full company description

Classic LifeCare™is a family-run home care agency providing personal care, live-in care, nursing support and complex home care in Vancouver, Calgary, Victoria and Edmonton since 1974. Our mission is To Provide the Finest Home Care Experience.

LinkedIn followers
642
People associated on LinkedIn
148
Reported office locations
  • 1200 W 73rd Ave, Vancouver, BC V6P 6G5, CA
  • 1608 17 Ave SW, 202, Calgary, Alberta T2T 0E3, CA
  • 1822 Comox Ave, 200D, Comox, British Columbia V9M 3M7, CA
  • 1360 2nd Ave, Prince George, British Columbia V2L 3B5, CA
Business categories
  • Health Care
  • Medical
  • Nursing and Residential Care
Other recorded names
  • Classic LifeCare
Specialties
  • Home Care
  • Live-in Care
  • Senior Care
  • Pediatric Home Care
  • Nursing Support
  • 24 Hour Care
  • Alzheimer's Care
  • Dementia Care
  • Foot Care
  • Personal Care
  • Companionship
  • Housekeeping Services
  • Medical Escort Services
  • Palliative Care
  • Respite Care
  • and Senior Home Care
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Classic LifeCare™is a family-run home care agency providing personal care, live-in care, nursing support and complex home care in Vancouver, Calgary, Victoria and Edmonton since 1974. Our mission is To Provide the Finest Home Care Experience.

FieldValue
IndustryHospitals and Health Care
Company size501-1,000 employees
HeadquartersVancouver, BC
Organization typePrivately Held
Year founded1974
SpecialtiesHome CareLive-in CareSenior CarePediatric Home CareNursing Support24 Hour CareAlzheimer's CareDementia CareFoot CarePersonal Care
Open jobs on Jobsy42
LinkedInView page
Job description

We are seeking a skilled part-time IT Support Specialist to join our team at Connect Communities and Classic LifeCare. As a leading healthcare group with multiple branches, we continue to expand our operations and are committed to providing top-notch technical support to our users.

Company: Connect Communities and Classic LifeCare

Work Locations: Hamilton, ON

Job Type: Part-time, Students Welcome (Opportunity: Full-time / Permanent Position）

Schedule: 1.5 shifts per week | 4 – 6 hours/day

Pay rate: $26 to $30 per hour

Why Join Us?

  • Flexible schedule – ideal for students or part-time professionals
  • Hands-on experience in enterprise IT environments
  • Opportunity for a full-time role based on performance
  • Supportive and collaborative team culture

Job Responsibilities

  • Provide Tier 1 and Tier 2 technical support for end-users, including troubleshooting hardware, software, networking, and endpoint device issues.
  • Deliver advanced-level support within Microsoft 365 and Azure environments, including user account administration and service configurations.
  • Maintain accurate and up-to-date documentation of support procedures, asset inventory, and system configurations.
  • Collaborate with senior IT staff to escalate complex issues and support the implementation of infrastructure and process improvements.
  • Contribute to the development and maintenance of a comprehensive internal knowledge base to enhance team efficiency and promote end-user self-service.
  • Utilize a centralized ticketing system to manage, track, and resolve IT service requests and incidents in a timely and efficient manner.
  • Provide both remote and on-site technical support, training, and guidance to end-users, ensuring a positive and professional support experience.

Qualifications

Required:

  • 2+ years of experience in an IT support role or equivalent technical support environment
  • Proficiency in Microsoft 365 administration and Azure Active Directory
  • Strong understanding of Windows and macOS operating systems, hardware troubleshooting, and networking fundamentals
  • Familiarity with ITSM tools or ticketing systems
  • Excellent analytical, problem-solving, and communication skills
  • Ability to manage multiple priorities and work both independently and collaboratively

Preferred:

  • Industry certifications such as CompTIA A+, Network+, Microsoft Certified, or equivalent
  • Experience in asset and configuration management best practices
  • Exposure to scripting or automation tools (e.g., PowerShell) is an asset

At Classic LifeCare and Connect Communities, diversity and inclusion are integral to our culture, and we welcome everyone.

If you are interested in joining our team, please submit your application, and you can expect to hear from us very soon!

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