Posted 3 days ago
Junior Solutions Engineer
@ Pontosense
Toronto, Ontario
Overview
Pontosense is hiring a Junior Solutions Engineer, a new full-time role in Toronto or Waterloo, hybrid, reporting to the Solutions Lead. The work is technical onboarding of agencies and partners, building and running APIs and data integrations, and day-to-day coordination on the company's largest accounts. Base salary is $70,000 to $100,000 CAD, with health, dental and vision benefits.
Responsibilities:
- Onboard agencies and partners onto the platform and get them live
- Build, test and maintain APIs and data flows with partner systems
- Coordinate day-to-day technical work on key accounts
- Write guides and checklists for faster deployments
- Feed customer field issues back to product and engineering
Requirements summary:
- Ability to own problems and follow through
- Hands-on technical experience with integrations and APIs
- Clear, direct communication with customers and leadership
- Comfort working at a fast-paced, growing company
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites, Home |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pontosense
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One sensor. Infinite insights.
Full company description
Pontosense is a complete home safety and wellness system for modern care delivery. Using AI-powered wireless sensing, we continuously understand client activity, routines, and well-being in real time, without cameras or wearables. Agencies use Pontosense to extend care beyond visits, improve outcomes, and unlock new recurring revenue, while giving families true peace of mind.
- LinkedIn followers
- 8,230
- People associated on LinkedIn
- 36
- Reported office locations
- 30 Adelaide St E, 12th Floor, Toronto, Ontario M5C 3G8, CA
- 290 King St E, Kitchener, Ontario N2G 2L3, CA
- Chengdu, CN
- London, CA
- Tokyo, JP
- London, GB
- Other recorded names
- Pontosense
- Specialties
- AI
- mmWave RADAR
- Child presence detection
- Senior care technology
- Vital-sensing
- SNR
- AgeTech
- and Wireless Sensing
- Profile identifies a recruitment agency
- No
Pontosense is a complete home safety and wellness system for modern care delivery. Using AI-powered wireless sensing, we continuously understand client activity, routines, and well-being in real time, without cameras or wearables. Agencies use Pontosense to extend care beyond visits, improve outcomes, and unlock new recurring revenue, while giving families true peace of mind.
| Field | Value |
|---|---|
| Industry | Home Health Care Services |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | AImmWave RADARChild presence detectionSenior care technologyVital-sensingSNRAgeTechand Wireless Sensing |
| Open jobs on Jobsy | 13 |
| View page |
Toronto or Waterloo, hybrid | Full-time | Reports to the Solutions Lead
You are the technical bridge between our largest partners and the product they build on.
The company
We went from a lab in Waterloo to 24 countries in five years. Our sensors detect falls and track sleep, health and wellness, with no cameras, wearables or pendants. Families get peace of mind. Older adults keep their independence. Our CTO, Dr. Yihong Qi, holds 680 patents, and the next few hundred get built here.
Why now
We are scaling. One of the largest deals in our history is in delivery, and more agencies and partners are coming on board every month. The team is doubling over the next year and a half. Our biggest customers need a technical partner who can get them live and keep them there.
The role
You work alongside our Solutions Lead on key accounts and our largest deals. You get agencies onto our technology, run integrations with their systems, and stay close to the customer through the life of the account. You bring what you learn back to the product team so the next deployment is easier than the last. You report to the Solutions Lead.
What you'll own
- Technical onboarding. Agencies and partners get set up on our platform, trained and live, with their first sensors in homes
- Integrations. APIs and data flows between our platform and our largest technology and care partners, built, tested and kept running
- Key accounts. Day-to-day technical coordination with our largest customers, and support on the deals that grow them
- Deployment know-how. Guides, checklists and answers, so the next rollout goes faster than the last
- Product feedback. What customers need goes back to product and engineering, with the detail they need to act on it
What year one looks like
- Our largest accounts are live, integrated and stable
- New agencies go from signed to live faster, and the process is written down
- Customers know who to call, and it gets fixed
- Product has a clear list of what customers actually run into in the field
How we work
- Build it right, then make it better. People's safety rides on what we ship, so we test hard and never settle for good enough.
- Say it as it is. Kind and direct, at every level, including the CEO.
- Real exposure. You'll see how every part of a company works, and learn faster than anywhere else.
- Do what you said. Trust is built on follow-through, and we return it with real ownership.
- Hard, and worth it. What we build keeps someone's parent safe at home. Rest well, it's part of the job.
This is for you if
- You would rather own a problem than be assigned a task
- The mission matters to you and the pace feels real, not stressful
- You are the person who just fixes it
This isn't for you if
- You want a playbook. You'll help write ours
- You need a big team around you to get things done
What you get
- A sensor for your parents, on us
- Direct access to the leadership team. No layers.
- Fair pay. Impact decides your pay and your path, not tenure
- Hybrid in Toronto or Waterloo, remote if that's where you do your best work
- Health, dental and vision benefits
The details
- Pay: $70,000 to $100,000 CAD base salary
- This is a new role, created to grow the team, not a backfill
- How we hire: typically an initial interview, a short case, and a final interview in person with our CEO and members of the team. We may adjust this depending on the role
- We leverage AI tools in our hiring process, but prioritize human input and manual review
Our Commitment
At Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.
If you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.
We strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us.
We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.