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Posted 8 days ago

Justice Navigator

@ WIN House

Edmonton, Alberta

Full-time
Apply now
SIGNALS

Overview

WIN House is hiring a Justice Navigator, a full-time role supporting women and non-binary individuals affected by gender-based violence through legal navigation, safety planning and community referrals. The work involves guiding clients through legal systems, accompanying them to court, developing safety plans and facilitating support groups. The posting states a full-time schedule, with occasional evening or weekend work and a valid driver's licence with access to a vehicle required.

Responsibilities:

  • Guide clients through criminal, family and child protection legal processes
  • Accompany clients to court and legal appointments
  • Develop and revise safety plans and conduct risk assessments
  • Facilitate support groups for clients affected by GBV and trauma
  • Connect clients to housing, health, counselling and legal resources

Requirements summary:

  • Experience with vulnerable populations affected by domestic and gender-based violence
  • Experience navigating legal systems
  • Degree in social work or legal studies preferred
  • Valid driver's licence and access to a vehicle
  • Trauma-informed and advocacy skills

Tools & skills

Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-30
First seen by our source
2026-10-30
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentSocial & community services
Hours per week40 (estimated)
Scheduleevening
Travelair: none · ground: moderate
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · lift 30 lb · computer moderate
Driver’s licencerequired, own vehicle
Encouraged to applyIndigenous peoples, 2SLGBTQ+, People with disabilities, Racialized people
EducationBachelor’s degree (preferred)
Fields of studySocial work, Legal studies

Summary and details written by AI from the posting; the employer’s posting is the authority.

WIN House

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

WIN House is a trusted refuge, providing safety and support to those fleeing violence. https://linktr.ee/winhouseshelter

Full company description

For over 50 years, WIN House has been a trusted refuge in Edmonton, providing essential safety and support to women, non-binary individuals, and children fleeing violence. With 71 beds across two emergency shelters and one second-stage shelter, WIN House offers more than a place to stay—it provides stability, guidance, and resources to help individuals move forward. Beyond emergency shelter, WIN House operates a 24/7 crisis helpline (780-479-0058), ensuring immediate assistance for those in need. Their child support programs help families navigate the challenges of rebuilding, while partnerships with community organizations ensure that even pets have a safe place during times of transition. With a team of dedicated professionals and volunteers, WIN House remains at the forefront of gender-based violence intervention, advocacy, and long-term support, working tirelessly to remove barriers and create pathways to safety and independence.

LinkedIn followers
2,693
People associated on LinkedIn
40
Reported office locations
  • PO Box 20088 RPO Beverly, Edmonton, Alberta T5W 5E6, CA
Business categories
  • Charity
  • Non Profit
  • Social
Other recorded names
  • WIN HOUSE
  • WIN House (Edmonton Women's Shelter Ltd.)
Specialties
  • 24-hour Helpline
  • Crisis Intervention
  • Child Support
  • Pet Program
  • Intensive Case Counselling Program
  • Outreach & Planning
  • Donation Program
  • Volunteer Programs
  • and Public Education Program
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

For over 50 years, WIN House has been a trusted refuge in Edmonton, providing essential safety and support to women, non-binary individuals, and children fleeing violence. With 71 beds across two emergency shelters and one second-stage shelter, WIN House offers more than a place to stay—it provides stability, guidance, and resources to help individuals move forward. Beyond emergency shelter, WIN House operates a…

FieldValue
IndustryNon-profit Organizations
Company size51-200 employees
HeadquartersEdmonton, Alberta
Organization typeNonprofit
Year founded1970
Specialties24-hour HelplineCrisis InterventionChild SupportPet ProgramIntensive Case Counselling ProgramOutreach & PlanningDonation ProgramVolunteer Programsand Public Education Program
Open jobs on Jobsy2
LinkedInView page
Job description

Duties and Responsibilities

Client Support and Advocacy:

  • Build supportive, empathetic, and non-judgmental relationships with women and non-binary individuals impacted by gender-based violence, providing guidance and referrals for mental wellness, addictions, and other needs.
  • Conduct client-centered assessments, identifying support systems, strengths, and both short-term and long-term goals, while developing personalized service plans.
  • Provide information and connect clients to community resources such as housing, healthcare, employment services, and legal assistance.
  • Work collaboratively with diverse populations, including marginalized ethnocultural groups, LGBTQ2SIA+ individuals, and clients with physical or mental disabilities.

Legal Navigation and Court Support:

  • Offer guidance and education on the legal systems, including criminal, family, and child protection laws, helping clients understand their rights and the procedures involved.
  • Guide clients through the legal paperwork process by clarifying which forms are relevant while maintaining clear boundaries to avoid offering legal advice.
  • Assist clients with preparing for court appearances, providing emotional and logistical support during these processes.
  • Accompany clients to legal appointments, court hearings, and other justice-related engagements, ensuring they feel confident and informed throughout.
  • Advocate on behalf of clients during legal processes, ensuring their voices are heard and their legal needs are addressed sensitively.

Safety Planning and Crisis Intervention:

  • Develop and revise safety plans in collaboration with clients to ensure their safety and security.
  • Provide crisis intervention and problem-solving support, helping clients navigate critical situations and avoid re-traumatization.
  • Conduct danger and risk assessments in a sensitive, trauma-informed manner.

Trauma-Informed Support and Referrals:

  • Maintain a trauma-informed approach to avoid re-victimizing clients and create a safe, supportive environment.
  • Facilitate access to specialized services, including mental health counseling, addiction services, and culturally relevant practices, particularly for Indigenous clients.
  • Facilitate regular support groups for clients impacted by GBV and other forms of trauma, providing a space for emotional support, shared experiences, and resource sharing.

Program Coordination and Administration:

  • Maintain accurate and confidential records of client interactions, including case notes, referrals, and outcomes.
  • Participate in regular case management and evaluation meetings, providing insights and feedback to improve service delivery.
  • Collaborate with other staff members, including case managers, crisis intervention workers, and external partners, to ensure integrated and seamless support for clients.

Community Engagement and Resource Building:

  • Stay current on low-barrier, trauma-informed practices and community resources related to family violence, homelessness, mental health, and legal support.
  • Develop partnerships with legal professionals, court staff, and community organizations to strengthen support networks for clients including establishing legal clinics and educational workshops

Safety and Confidentiality:

  • Always ensure the confidentiality and security of client information, adhering to organizational policies and legal requirements.
  • Report whereabouts and check-ins with supervisors when conducting home visits or working alone in the community to ensure safety.

KNOWLEDGE, EXPERIENCE AND SKILLS

Education:

  • A degree in social work, legal studies, or a related field is preferred. Equivalent experience in outreach and legal navigation will be considered.

Experience:

  • Experience working with vulnerable populations, particularly those affected by domestic violence, gender-based violence and navigating legal systems.

Skills:

  • Strong understanding of trauma-informed practices and legal navigation.
  • Excellent communication, empathy, and advocacy skills.
  • Ability to work independently and as part of a collaborative team.
  • A valid driver’s license and access to a vehicle.

WORKING CONDITIONS

Autonomy

  • Decisions affect those involved on a specific job, and at times, the entire agency
  • Duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed
  • Decisions consistently affect clients, the shelter, and at times, may affect the work performed in one or more shelters
  • Must comply with all regulations and WIN House Policy

Work Environment

The Justice Navigator will work in both office and community settings, including courts, legal offices, and community resource centers. Occasional evening or weekend work may be required.

Physical Demands

  • Involves sitting, computer use, walking, and standing on a regular basis
  • Ability to climb stairs, kneel, bend, reach, and stoop
  • Pushes, pulls, lifts (up to 30 pounds), physical activity related to the regular cleaning of equipment and supplies
  • Interacts with clients, children of clients, team members, visitors, government agencies/personnel under all circumstances, which may include traumatic situations such as violence and/or verbal escalation

WIN House will accommodate as required under applicable human rights legislation.

How to Apply

Interested candidates are invited to apply through the WIN House Careers page.

We thank all applicants for their interest in WIN House. Only candidates selected for further consideration will be contacted.

Our Commitment to Equity, Diversity and Inclusion

WIN House is committed to making diversity, equity, inclusion, and belonging central to how we deliver services, support our employees, and build our teams. We strive to create a workforce that reflects the individuals, families, and communities we serve and encourage applications from qualified candidates of diverse backgrounds, identities, abilities, cultures, and lived experiences, including women, Indigenous peoples, Black and racialized communities, persons with disabilities, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

Land Acknowledgement

WIN House operates in several locations throughout Amiswacîwâskahikan, on Treaty 6 territory — the traditional and ancestral territory and gathering place of diverse Indigenous peoples, including the Papaschase, Cree, Nakota Sioux, Dene, Ojibway, and many others, and the homeland of the Métis Nation.

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