Posted 2 months ago
Lead, Quality Improvement and Patient Safety
@ Fraser Health Authority
Surrey, British Columbia
Overview
Fraser Health is hiring a Lead, Quality Improvement and Patient Safety to lead quality improvement and patient safety work across health care teams. The role covers planning, evaluating and sustaining improvement initiatives, reviewing patient safety events and integrating accreditation standards. The posting states a salary of CAD $46.37 to $66.66 per hour.
Pay:
$46.37–$66.66 an hour
Responsibilities:
- Lead quality improvement initiatives and teams
- Analyze data and monitor key performance indicators
- Review patient safety events and risk
- Develop safety policies and education resources
- Integrate accreditation standards with programs
Requirements summary:
- Master's degree or equivalent in health care field
- Five years health care leadership experience
- Two years in patient safety and quality improvement
- Quality improvement certificate or equivalent training
- Proficiency in Excel, Visio and PowerPoint
Tools & skills
Source and dates
Source type not verified · jibe
- Employer posting date
- 2026-09-10
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Quality assurance |
| Experience | 5+ years |
| Work setting | Office, Hospital or clinic |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Education | Master’s degree (required) |
| Fields of study | health care related field |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fraser Health Authority
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.
- LinkedIn followers
- 92,159
- People associated on LinkedIn
- 15,792
- Reported office locations
- 13450 102 Avenue, Surrey, BC V3T 0H1, CA
- 32900 Marshall Road, Abbotsford, BC V2S 0C2, CA
- 3935 Kindcaid Street, Burnaby, BC V5G 2X6, CA
- 45600 Menholm Road, Chilliwack, BC V2P 1P7, CA
- 5800 Mountain View Boulevard, Delta, BC V4K 3V6, CA
- 475 Guildford Way, Port Moody, British Columbia V3H 3W9, CA
- 1275 7th Ave, Hope, British Columbia V0X 1L4, CA
- 9750 140th St, Surrey, British Columbia V3R 3G2, CA
- 22051 Fraser Hwy, Langley, British Columbia V3A 4H4, CA
- 11666 Laity St, Maple Ridge, British Columbia V2X 5A3, CA
- 7324 Hurd St, Mission, British Columbia V2V 3H5, CA
- 15521 Russell Ave, White Rock, British Columbia V4B 2R4, CA
- 330 E Columbia St, New Westminster, British Columbia V3L 3W7, CA
- 13750 96 Ave, Surrey, British Columbia V3V 1Z2, CA
- Business categories
- Health Diagnostics
- Hospital
- Health Care
- Mental Health
- Other recorded names
- Fraser Health
- Fraser Health Authority
- Specialties
- public health care
- acute and community
- mental health and substance use
- home and community care
- residential care
- surgery
- emergency care and trauma
- labour and delivery
- NICU
- and environmental health
- Profile identifies a recruitment agency
- No
- Reported total investment
- 24,030
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The ❤️ of health care from Burnaby to Boston Bar on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations, and is home to 32 First Nations within the territories of the Fraser Salish region.
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Surrey, BC |
| Organization type | Government Agency |
| Year founded | 2001 |
| Specialties | public health careacute and communitymental health and substance usehome and community careresidential caresurgeryemergency care and traumalabour and deliveryNICUand environmental health |
| Open jobs on Jobsy | 3,986 |
| View page |
The salary range for this position is CAD $46.37 - $66.66 / hour
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Lead, Quality Improvement and Patient Safety (QI/PS), works in partnership with operational and clinical leaders to provide leadership and expertise in the application of quality improvement principles, practices and tools, both at point of care and service and in support of clinical program priorities, in alignment with Fraser Health''s strategic goals. The Consultant promotes the integration and standardization of evidence-based systems and tools with the design of safe, effective, and efficient care delivery processes.
Responsibilities
- Collaborates with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identifies learning needs of teams related to QI/PS methodology, tools, and system processes. Develops, implements, and evaluates education resources to meet those needs.
- Provides consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provides facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provides expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provides leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Evaluates the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting. Makes recommendations based on evaluation of impact to patient outcomes and organizational risk. Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
- Contributes to the development and review of policies and guidelines related to patient safety and quality of care. Uses applicable legislation and directives both provincially and nationally. Provides expert advice to leaders, as needed.
- Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
- Provides expertise and facilitation related to clinical improvement tools such as QI model for improvement, care paths, and structured improvement collaboratives.
- Provides expertise on the review process, including development of recommendations, follow-up actions, and reporting on status of action plans to FH quality committees, as a member of committees responsible for patient safety reviews.
- Liaises with external supports and resources to provide specialized knowledge, share information, and collect data.
Education and Experience
A level of education, training and experience equivalent to a Master's Degree in a health care related field.
Five (5) years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in the following areas of patient safety and quality improvement: patient safety education, reporting and follow-up; quality improvement knowledge and experience with development, implementation, evaluation and sustainment of quality improvement initiatives; and knowledge and experience with accreditation processes; and knowledge of and experience with application of change management principles to support local and regional change. Educational preparation in quality improvement, certificate in quality improvement, or equivalent training in the use of quality improvement methods and tools.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge of quality improvement principles, methods and tools.
- Demonstrated presentation, facilitation and teaching skills.
- Ability to operate related equipment.
- Proficiency in the use of computer software such as Excel, Visio, PowerPoint.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Protect yourself from recruitment and employment scams.
We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.
- Collaborates with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identifies learning needs of teams related to QI/PS methodology, tools, and system processes. Develops, implements, and evaluates education resources to meet those needs.
- Provides consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provides facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provides expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provides leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Evaluates the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting. Makes recommendations based on evaluation of impact to patient outcomes and organizational risk. Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
- Contributes to the development and review of policies and guidelines related to patient safety and quality of care. Uses applicable legislation and directives both provincially and nationally. Provides expert advice to leaders, as needed.
- Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
- Provides expertise and facilitation related to clinical improvement tools such as QI model for improvement, care paths, and structured improvement collaboratives.
- Provides expertise on the review process, including development of recommendations, follow-up actions, and reporting on status of action plans to FH quality committees, as a member of committees responsible for patient safety reviews.
- Liaises with external supports and resources to provide specialized knowledge, share information, and collect data.
Education and Experience
A level of education, training and experience equivalent to a Master's Degree in a health care related field.
Five (5) years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in the following areas of patient safety and quality improvement: patient safety education, reporting and follow-up; quality improvement knowledge and experience with development, implementation, evaluation and sustainment of quality improvement initiatives; and knowledge and experience with accreditation processes; and knowledge of and experience with application of change management principles to support local and regional change. Educational preparation in quality improvement, certificate in quality improvement, or equivalent training in the use of quality improvement methods and tools.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge of quality improvement principles, methods and tools.
- Demonstrated presentation, facilitation and teaching skills.
- Ability to operate related equipment.
- Proficiency in the use of computer software such as Excel, Visio, PowerPoint.
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