Lead, Talent & Organizational Development

This position is being advertised to fill an existing vacancy.

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond. WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care. At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities.

Position: Lead, Talent & Organizational Development
Department: Talent, Learning & Organizational Development
Reports To: Interim Director, Talent, Learning & Organizational Development
Hours of Work: Monday to Friday, Days
Location: Hybrid - Remote and in person at all WRHN

Position Summary

The Lead, Talent & Organizational Development is a strategic human resources professional who works closely with the Director, Talent, Learning & Organizational Development to execute WRHN's enterprise talent strategy. This role translates strategy into practical, high-impact solutions that build leadership capability, strengthen succession and talent pipelines, and enable organizational structures and ways of working that support WRHN's strategic priorities.

Operating as an internal consultant and trusted advisor, the Lead partners with HR Business Partners, People, Culture & Experience colleagues, and leaders across clinical and corporate portfolios. The successful candidate will lead the design, implementation, facilitation, and evaluation of enterprise-wide talent management and organizational development initiatives.

Responsibilities:

Enterprise Talent Initiatives & Program Leadership

• Lead the design, implementation and continuous improvement of core talent programs, frameworks, and tools.
• Lead initiatives to advance and scale WRHN’s performance management, succession planning and talent review, leadership development, strategic workforce planning, and skills strategy frameworks.
• Leverage future of work trends (AI, automation, digital transformation) to support the development and execution of strategic talent initiatives.

Strategic Workforce Planning, Organizational Design & Effectiveness

• Partner with Leadership to design and evolve strategic workforce planning frameworks, forecasting models, and scenario planning tools to anticipate future workforce needs and risks.
• Act as an internal consultant to leaders and HR Business Partners on organizational design, operating model, workforce planning, and team effectiveness.
• Lead organizational design engagements from intake through implementation planning, including assessment of structures, roles, spans and layers, workforce data, and service delivery models.
• Develop and evaluate organizational design options and facilitate implementation and transition planning.

Facilitation, Change Management and Leadership Development

• Design and facilitate workshops, calibration discussions, strategy sessions, and leadership development initiatives.
• Build organizational capability through coaching, toolkits, guides, and knowledge transfer activities.
• Develop stakeholder engagement, communication, and change management plans that support successful implementation of enterprise initiatives.

Analytics, Insights & Project Leadership

• Analyze talent, workforce, engagement, succession, and performance data to generate actionable insights and recommendations
• Prepare reports, dashboards, presentations, and briefing materials for senior leaders and executive audiences.
• Research leading practices within healthcare and other sectors to support program design and continuous improvement.
• Independently manage multiple projects, including timelines, deliverables, stakeholder engagement, risk mitigation, and evaluation activities.

Position Requirements

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Organizational Psychology, Organizational Development, or a related discipline.
• Minimum five (5) years of progressive experience in talent management, operating model development, organizational structure and design, organizational development, strategic workforce planning, organizational effectiveness, or related human resources disciplines, with experience in a leadership role.
• Demonstrated experience designing and implementing complex enterprise-wide talent and organizational design engagements and engaging clients in discussion.
• Strong consulting, facilitation, stakeholder engagement, and change management skills.
• Exceptional data literacy with experience interpreting workforce, talent, and organizational data to inform recommendations.
• Proven ability to influence without formal authority and build strong relationships with leaders and stakeholders at all levels of the organization.
• Strong project management skills with the ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Preferred Requirements

• Master's degree in Human Resources, Organizational Development, Business Administration, Healthcare Administration, Organizational Psychology, or a related field.
• Certified Human Resources Leader (CHRL) designation.
• Formal education or certification in change management, leadership development, or related disciplines.
• Experience working within a complex healthcare environment, including unionized and non-union settings.

Application Instructions:

EMPLOYEES OF WRHN TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

Where applicable, as per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

WRHN does not use artificial intelligence (AI) to screen, assess, or make hiring decisions regarding applicants during our recruitment and selection process.