Life Enrichment Supervisor

At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything they do, and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada's Best Managed Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place where your work has real impact, and where you can thrive personally and professionally, we’d love to meet you!

ACCOUNTABILITY OBJECTIVE

In conjunction with the life enrichment manager, the life enrichment supervisor plans, organizes, and implements programs to enhance the physical, emotional, cognitive, social, and spiritual development of the residents. Contributes to establishing new methods and policies in regards to improving leisure lifestyle and promoting positive and active retirement living.

BACKGROUND/QUALIFICATIONS

• Completion of a minimum of Grade 12.
• Diploma or degree from a recognized post-secondary institution in Recreation, Physical Education, Gerontology, or a closely related field.
• 3–5 years of experience in recreation programming and/or volunteer management with a senior population.
• Demonstrated strong leadership skills (e.g., aligned with the Residence’s competencies).
• Valid provincial driver’s license or willingness to obtain one to operate the company vehicle; driver’s abstract available upon request.
• Smart Serve certification is required.
• Proficient in both written and verbal English communication.
• Strong computer skills, including proficiency in Microsoft Word and Excel.
• Dementia-related experience or knowledge is considered an asset.
• Resident-focused with values aligned to the Residence’s mission statement.

KEY RESPONSIBILITIES

• Participates in and contributes to the Verve Quality Improvement (VQI) program.
• Plans, directs and evaluates the activities relating to the physical, emotional, social, intellectual and spiritual needs of the residents. Communicates activities of the department to residents, staff, families and the community to encourage participation in programs, while ensuring the needs of residents are met. Completes and distributes monthly activity calendars, surveys, invitations, etc. in a timely manner.
• Leads programming in independent living, assisted living, and memory care residences.
• Maintains a positive image of the residence through ongoing communications with the community and local media.
• Coordinates the volunteer and student placement program for the residence, including recruiting, orientating, directing and evaluating volunteer activities. Coordinates and evaluates pastoral care services.
• Participates in committee meetings (i.e. department manager meetings, infection control, health and safety and resident assessment meetings), as directed by the Life Enrichment Manager or designate.
• Participates in continuing education and acts as a resource to staff within the residence.
• Develops goals and objectives for the Life Enrichment department. Keeps departmental manual up to date.
• May drive residents to and from events outside the home using a company vehicle.
• Maintains records of initial assessments and programs for each resident and reviews on a regular basis.
• Notifies resident care staff of any observed changes and/or concerns with residents.
• Maintains established department plans, policies and procedures regarding such items as quality of programming, treatment of residents, infection control and safety. Ensures compliance by volunteers.
• Deliver assigned Signature programs and meet all required KPIs in Welbi.
• Liaises with outside service contractors and inspectors to ensure equipment and surroundings conform to codes and regulations.
• May attend and participate in regional Life Enrichment meetings.
• Builds internal and external relationships (i.e. residents, other departments, families) and collaborates and communicates with these groups to ensure optimal outcomes are achieved.
• Performs other duties as assigned by the Life Enrichment Manger or delegate.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.