Posted last month
Lounge Assistant Manager, Air Canada
@ RA
Dorval, Quebec
Overview
RA, an Air Canada lounge operator at Dorval airport, is hiring a Lounge Assistant Manager for a full-time role running day-to-day operations across three lounges. The work covers staff direction, scheduling, budgets, complaints and quality and health and safety compliance. Shifts may include evenings and weekends from 3 pm to midnight, with parking included.
Responsibilities:
- Gérer les opérations quotidiennes des trois salons
- Coordonner l'horaire du personnel
- Gérer les coûts selon le budget
- Résoudre les plaintes et demandes
- Assurer la conformité aux politiques de qualité et de santé et sécurité
Requirements summary:
- 3 ans d'expérience pertinente en restauration ou hôtellerie
- Expérience de gestion et d'encadrement du personnel
- Excellentes habiletés en service à la clientèle
- Connaissances de base en finances et budget
- Communication écrite et verbale en français et en anglais
- Habiletés d'organisation, de gestion du temps et de leadership
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Hospitality & tourism |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Client sites, Restaurant or kitchen |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 83 |
Location: Air Canada Lounges Airport, Dorval (parking included)
Schedule: May include evenings and weekends (3 pm to midnight)
Now, if you were to come on board as an Lounge Assistant Manager, we’d ask you to do the following for us:
- Manage the day-to-day operations of the three lounges with the Manager by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
- Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
- Manage costs to stay within unit budget
- Resolve requests, complaints, and concerns
- Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
- Manage, coach, and develop unit staff to achieve unit and team goals
Think you have what it takes to be our Assistant Food Service Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- 3 years’ relevant experience within food service or hospitality industry
- Past experience with managing, supervising, coaching and developing others
- Strong customer service and interpersonal skills
- Basic financial and budgeting skills
- Solid written and verbal communication skills in French and English
- Proven organizational, time management and leadership skills
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