LTL Central Canada - Router

We Bring Food to Your Family’s Table

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

Shift: (Nights) Sunday- Thursday 11:30pm- 8:00am

SUMMARY

The Router is responsible for efficiently planning and organizing the delivery of loads using both tractor-trailers and straight trucks. This role ensures all deliveries align with customer requirements, including specific appointment times and any service constraints. The Router works closely with Dispatch, Dock teams, and drivers to optimize load assignments while maintaining compliance with regulatory requirements.

PRIMARY RESPONSIBILITIES

• Sort and group invoices by route to streamline delivery processes.
• Plan and schedule load line-ups to maximize the use of drivers and equipment while meeting customer demands.
• Collaborate effectively with Dispatch and Dock departments to coordinate and set up outbound loads.
• Assign drivers and trucks to runs using the bid run system; update dispatch sheets to reflect driver availability and changes.
• Replace placeholder bills with original shipping documents as they are received; promptly route any missed or un-manifested bills.
• Apply a strong understanding of hours-of-service regulations to ensure driver compliance.
• Work with fellow Routers and the Data Entry team to enhance operational efficiency and dock readiness.
• Communicate promptly with Supervisors about delivery issues, driver needs, or any changes to schedules.
• Perform other related duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Understanding of cost-effective load planning.
• Familiarity with the terminal's delivery area.
• Collaborative team player with the ability to work across various departments and personalities.
• Knowledge of shipping documentation, paperwork processes, and customer service standards.
• Adaptable and open to new processes or changes in routine.
• Excellent verbal and written communication skills.

WORKING CONDITIONS

• Overtime may be required.

Your Cool Work Perks
Benefits available from day 1
We’re motivated by doing business with good people and hiring them too.

• Company paid health insurance plans (health, prescription, dental and vision)
• Company paid group life insurance
• Long-term disability insurance
• Employee & Family Assistance Program (EFAP)
• Enjoy $1600 in massage therapy benefits
• TFSA and RRSP savings plans with company match contributions (available after 3 months)
• Profit-sharing opportunity
• Referral bonus program
• Safety shoe voucher
• Uniform and annual tool allowance for apprentice and mechanic technicians
• Corporate discounts with Josslin Insurance and Goodlife Fitness
• Educational assistance up to 50%, with specific training required by The Erb Group paid in full
• Career advancement opportunities
• Community and philanthropy opportunities
• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How To Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us1-800-461-5299 or [email protected]

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact [email protected] or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

#ERBNON