Maintenance Associate (Live In) - Multi-Residential

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action
We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Maintenance Associates contribute to the successful operations of our apartment complexes and to the overall success of Morguard. This role is primarily responsible for the general, preventative and repair maintenance of a single complex of buildings as well as, apartment units and grounds. This role responds to emergency situations during and after hours to resolve immediate safety concerns. In addition, this role supports a variety of maintenance activities including: minor carpentry, electrical, plumbing and painting to ensure service and support is provided to residents thereby promoting Morguard as the preferred landlord of choice.

Locations:

This person would be working out of 37 Vanier Dr, Kitchener, ON N2C 2P6 but will be asked to go to support multiple locations within Kitchener and Waterloo, inclusive and not limited to other addresses inclusive but not limited to:

• 49 Vanier Drive, Kitchener, ON N2C 2H8

• 50 Mooregate Crescent, Kitchener, ON N2M 5G6

• 66 Mooregate Crescent, Kitchener, ON N2M 5E6

• 80 Mooregate Crescent, Kitchener, ON N2M 5G1

• 137 University Avenue West, Waterloo, ON N2L 3E6

• 400 Parkside Drive, Waterloo, ON N2L 6E5

• 200 Shakespeare Drive, Waterloo, ON N2L 6C1

• 300 Regina Street North, Waterloo, ON, N2J 3C1

How You’ll Make a Difference

1. Customer Service

• Ensure that a superior level of co-operation, service and support is provided to residents

• Promptly respond to resident issues and service requests

2. Operations

• Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of Management.

• Complete assigned service requests for both in-suite (interior and exterior) and common area issues in a timely manner

• Complete in-suite turnover activities, including both light and heavy maintenance; this could include repair or replacement of appliances, kitchen or bathroom fixtures, basic carpentry, etc.

• Complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, basic electrical repairs, and safe use and maintenance of tools

• Inspect grounds, facilities, and equipment to determine if repairs or preventative maintenance is required

• Take initiative to correct deficiencies as necessary by maintaining clean and garbage free lobbies, hallways, and properties, replacement of light bulbs, plumbing, electrical etc.

• Maintain cleanliness and organization of all electrical, mechanical and work areas (including supply and storage areas)

• Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights

• Comply with health & safety procedures, ensuring the use of required safety equipment, and identifying unsafe practices and conditions while maintaining a clean and safe working environment

• Ensure all areas are free of hazards and where not able to resolve, ensure management are informed for immediate resolution

• Maintain regular and timely documentation of maintenance activities

• Respond to after-hours emergencies when on call

• May be required to work with contractors and monitor work progress

• Maintain a regular on-site presence and be available to respond to urgent maintenance and resident service requests as required.

• All other duties within the scope of the job, as requested by management

The Expertise You’ll Bring

• Completion of High School or general education degree (GED)

• 1-2+ years of cleaning and maintenance experience

• Flexibility to work on a rotating schedule (evenings & weekends) is required

• Proficient with use of basic handheld and electrical tools

• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.

• Proficient in computer applications with the ability to support day-to-day property administration, including preparing reports, maintaining records, and assisting with operational documentation.

Core Competencies

• A commitment to "Best in Class" Customer Service

• Ability to accurately listen, understand and respond to issues appropriately

• Ability to work and act independently using good judgment when assessing difficult situations

• Strong problem-solving skills

• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude

• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines

• A demonstrated high degree of integrity, diplomacy, discretion and confidentiality

• A professional demeanor with strong communication skills

• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience

• Exposure to multi-residential or other related industry asset class considered an asset

• WHMIS certified would be an asset

• Knowledge of mechanical and HVAC systems would be an asset

• Ability to speak other languages is considered an asset

Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $32,000 - $37,000

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.