Maintenance Technician

Organization Overview

Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC group of social enterprises, CLT manages a portfolio of more than 34 properties, representing over 2,600 homes across British Columbia, with an additional 1,200 homes in development and construction. Today, CLT oversees approximately $1.25 billion in real estate assets and is supported by a team of more than 50 professionals committed to advancing affordable housing and resilient communities.

Purpose of the Position

Working closely with the Building Manager and reporting to the Maintenance Manager, the Maintenance Technician plays a vital role in maintaining the safety, security, and livability of CLT-managed housing communities. This position ensures that urgent maintenance issues are addressed promptly and professionally, minimizing disruption to residents and protecting property assets.

The Maintenance Technician is responsible for providing onsite handyperson services for a portfolio of properties developed or redeveloped by the Community Land Trust, as directed by the Maintenance Manager.

The Maintenance Technician works as a team with the Housing Operations team to contribute and perform activities related to preventative and ongoing maintenance services while considering environmental, health and safety, and others factors.

Key Responsibilities

The major responsibilities of the Maintenance Technician include, but are not limited to:

• Conducting scheduled daily, weekly, and monthly building and property inspections, as prescribed.
• Identifying building deficiencies, maintenance needs, and potential repair issues, and supporting the tracking of work through to completion
• Sourcing, coordinating, and overseeing trades and contractors, as required
• Performing routine maintenance, repairs, and general handyperson duties, including but not limited to:
  • Basic plumbing and heating repairs
  • Carpentry
  • Lock and hardware replacements
  • Painting and touch-ups
  • Drywall repairs
  • Minor electrical repairs, within the scope of the position
  • Routine appliance repairs
  • Tile work, caulking, and grouting
  • Garbage and waste removal
  • Grounds maintenance
  • Roof and drain cleaning

• Participating in maintenance projects, preventative maintenance activities, and unit turnover work
• Supporting the Maintenance Manager in developing, improving, and maintaining standard operating procedures and maintenance practices
• Performing other maintenance and building operations duties as assigned

Education, Knowledge and Experience Needed

• High school diploma or equivalent combination of training and relevant work experience
• Not less than three (3) years of previous maintenance experience
• Proven experience in building maintenance, emergency response, or a related field
• Above-average communication skills
• Above-average knowledge of general maintenance processes and methods
• Strong knowledge of basic building systems (plumbing, electrical, heating, etc.)
• Ability to use troubleshooting logic to trace faults and repair them
• Familiar with multiple communication platforms and relevant mobile phone functions, such as e-mailing, text messaging, photo taking, and the general use of mobile applications
• Extensive handyperson skills and experience, including but not limited to:
  • Basic plumbing & heating, HVAC systems
    
  • Carpentry
  • Locks replacement
  • Routine electrical repairs

The following would be considered assets:

• Experience with Yardi Voyager
• Experience working with housing co-operatives
• Knowledge of co-operative governance principles and Board operations
• Experience working within nonprofit, affordable housing, or community-focused organizations

Competencies and Disposition

• Demonstrated excellent customer-service orientation
• Excellent problem-solving and decision-making skills, especially under pressure
• Clear and professional communication skills, both verbal and written
• Above-average time management, and multitasking skills
• Comfortable working both independently and within teams
• Demonstrated attention to detail and accuracy
• Ability to work independently and manage multiple priorities during high-stress situations
• Good problem-solving skills
• Positive attitude, ability to adapt to change, and superior sense of accountability and responsibility over assigned objectives, outcomes, and records
• Strong follow through and organizational skills
• Excellent interpersonal skills
• High level of personal and professional integrity
• Familiarity with co-operative housing environments is an asset

Working Conditions and Requirements

• The Maintenance Technician is expected to handle a large volume and variety of maintenance requests across CLT’s building portfolio. This position is primarily located onsite at CLT buildings. Flexibility to work onsite across the Lower Mainland is required
• Flexibility to work outside of the regular work week (i.e. holidays/evenings/weekends) when needed to meet operational needs
• Availability to participate in the on call/after hours rotation
• Access to a vehicle with a valid BC driver’s license.
• Passing a Criminal Records Check
• Ability to climb ladders and stairs, work with your hands in a precise manner, kneel, lift/carry objects up to 50 pounds, push/pull objects, and walk and stand for long periods of time

Equity, Diversity & Inclusion Statement

CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.

Compensation

$59,000 to $65,000 per year plus comprehensive benefits, including RRSP match.

Placement within this range will be determined according to the candidate's relevant experience, qualifications, and demonstrated competencies.

We thank all applicants for their submissions, however, only persons selected for an interview will be contacted.

This job description, as others, has been designed to indicate the general nature and level of work performed by the incumbent assigned to this role. It is not designed to necessarily comprise of or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee or contractor assigned to the job.

To perform the job successfully, an employee is expected to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive of the knowledge, skills, and abilities required to serve in the role.