Manager, Content and Editorial

Manager, Content and Editorial

Toronto Symphony Orchestra (TSO) – Toronto, ON | Permanent, Full-time

Reports to: Senior Director, Brand and Communications

Status: Permanent Full-time

There are a thousand stories behind every performance. We're looking for someone who knows how to find them, shape them, and get them out into the world.

We're hiring a Manager, Content & Editorial at the Toronto Symphony Orchestra!

Part editor, part storyteller, part project management wizard. We're looking for someone who can turn big ideas into compelling stories across video, digital, social, email and print. Someone with a great editorial eye, strong writing chops, a knack for bringing people and projects together, and the leadership skills to help our growing content ecosystem thrive.

Most importantly, someone who believes in the power of music and storytelling to make people feel connected, curious, and part of something bigger.

Sound like you or someone you know? Take a look (and please share!).

The Role

The Manager, Content & Editorial leads the planning, development and delivery of the TSO’s omnichannel editorial and storytelling initiatives, translating communications priorities into compelling content across the organization’s owned channels.

The role oversees editorial projects, publications, video storytelling and content distribution, while providing day-to-day leadership to the Social Media & Digital Content Coordinator.

About the TSO

For more than a century, the Toronto Symphony Orchestra (TSO) has been a cornerstone of Canadian culture, steadfast in its commitment to musical excellence and to the vibrant communities we serve. Through acclaimed concerts, recordings, and tours, the TSO enriches audiences while reflecting the diversity of Toronto—one of the world’s most multicultural cities. Music Director Gustavo Gimeno brings artistic vision and a sense of adventure to the 93-musician orchestra. Engaging audiences of all ages, the TSO leads a myriad of education, health-and-well-being, and community-access programs, including the tuition-free Toronto Symphony Youth Orchestra, cultivating the next generation of Canadian artists.

What you’ll do

• Leads the planning, development, commissioning, editing and distribution of editorial content and institutional storytelling initiatives across the TSO’s owned channels.
• Supervises one direct report, the Social Media & Digital Content Coordinator and manages external writers, editorial contributors and storytelling vendors.
• Manages the integrated editorial calendar and story pipeline, aligning content priorities, campaigns, publication schedules and distribution opportunities.
• Manages the TSO Newsroom, including publishing institutional announcements, press releases, editorial content and supporting media assets.
• Supports communications and media relations initiatives by developing briefs, coordinating external writers, editing materials and managing approvals and publication.
• Manages the production of House Programs and program notes, coordinating internal stakeholders, external contractors, editorial materials and approvals.
• Leads editorial planning and production for Noteworthy, including story development, writing, editing, contributor coordination, approvals and distribution.
• Leads editorial development of video storytelling projects, including concepts, storyboards, scripts, interviews and creative briefs; coordinates internal Digital Content Producer support or manages external production partners.
• Develops omnichannel distribution plans to extend stories and creative assets across web, email, social media, print and other relevant platforms.
• Leads editorial and storytelling project management through Asana, coordinating timelines, deliverables, stakeholders, budgets and approvals while improving team workflows and processes.
• Provides day-to-day supervision and editorial direction to the Social Media & Digital Content Coordinator, ensuring social content aligns with broader communications priorities.
• Tracks and reports on editorial and owned-channel performance, using insights to inform future storytelling and content planning.
• Manages day-to-day editorial operations and storytelling projects, ensuring effective execution of communications priorities established by the Senior Director.
• Coordinates with the Digital Content Producer, Creative Services and external creative partners on video storytelling and content production.
• Supports a briefing-first culture and maintains project management systems and workflows that enable effective cross-functional collaboration.
• Supports assigned communications announcements and media materials.
• Works closely with Marketing, Artistic, Development, Education & Community Engagement, Patron Services and other departments to develop and distribute institutional stories.
• Collaborates with the Digital Content Producer, Creative Services, freelancers and external production partners to deliver editorial and visual storytelling projects.
• Maintains relationships with TSO musicians, guest artists, writers and other contributors to support editorial development, publications and content production; coordinates reviews and approvals with appropriate stakeholders.

What you’ll bring

• Undergraduate degree in Journalism, Communications, Marketing or a related field, or equivalent experience.
• Minimum 5 years of relevant experience in editorial content, communications or digital storytelling, including demonstrated editorial project leadership and supervisory experience.
• Exceptional writing, editing and storytelling skills, with experience developing content across multiple channels, including digital, social, video and print.
• Strong project management and organizational skills, with experience coordinating cross-functional teams, external contributors and concurrent projects.

Why the TSO

Be part of an organization that believes music connects, heals, and inspires — and that the right corporate partnerships can broaden that impact in meaningful ways. You'll have the platform, partners, and profile to build the kind of partnerships that matter — to your career, to the TSO, and to the city we serve.

Compensation & Benefits

Salary range: $72,000–$82,000 CAD (commensurate with experience).

Benefits: 100% company paid benefits including Telus-Health Employee Family Assistance program (provided after successful completion of the first three (3) months of employment); Company paid pension contributions provided after the completion of one year of employment; 3 weeks vacation prorated during the first year, complimentary tickets to TSO concerts and a hybrid work environment.

How to Apply

Please submit your cover letter and résumé, through the “Apply Now” button. Submissions are accepted until November 20, 2026, at 5:00 p.m.

TSO thanks all candidates for their interest, only those applicants selected for an interview will be contacted.

Our Commitment

The TSO is committed to building a workforce that reflects the diversity of the City of Toronto and encourages applications from all qualified individuals. We are also committed to providing accommodations throughout the recruitment process; if you require accommodation, we will work with you to meet your needs.

Work Environment / Physical Demands

• Hybrid work environment, with opportunities to work remotely and in the office.
• Participates in the Communications team’s concert duty rotation during the September to June season, including occasional evening and weekend activities to support storytelling and content capture.