Manager, EEDO Operations

Highlights of the job

We are hiring a full-time permanent Manager, EEDO Operations position working out of Collingwood, ON.

The Manager, EEDO Operations provides leadership and oversight for the safe, reliable, and efficient operation of the electrical distribution system, ensuring compliance with all regulatory, safety, and environmental requirements. This role is accountable for leading and developing operational teams, managing budgets and resources, supporting emergency response and system restoration activities, and driving continuous improvement initiatives that enhance customer service, operational performance, and organizational effectiveness. Working collaboratively with internal and external stakeholders, the Manager, EEDO Operations plays a key role in achieving strategic, operational, and financial objectives while delivering reliable service to customers and communities.

What you’d be responsible for

• Lead the development and execution of annual operational plans, objectives, and priorities aligned with business goals.
• Identify operational risks, challenges, and resource requirements to ensure successful delivery of work plans.
• Manage operational and capital projects, including budgeting, scheduling, contractor coordination, and contract administration.
• Coordinate procurement activities, material planning, work orders, and contractor performance.
• Support project budgeting, forecasting, and long-term capital planning initiatives.
• Lead capital projects from concept and design through construction, ensuring compliance, quality, and cost control.
• Contribute to distribution system planning by identifying, prioritizing, and advancing capital and subdivision projects.
• Support procurement processes through RFP development, evaluation, and vendor selection.
• Ensure compliance with operational processes, procedures, standards, and regulatory requirements.
• Drive continuous improvement initiatives that enhance operational efficiency, service delivery, and system performance.
• Oversee the safe, reliable, and efficient operation, construction, and maintenance of the electrical distribution system.
• Monitor system reliability and performance metrics, including outage trends and service quality indicators.
• Support emergency response and outage restoration efforts by providing technical leadership and operational direction.
• Advance grid modernization initiatives, including automation, SCADA, ADMS, distributed energy resources, and smart grid technologies.
• Lead day-to-day operations across Lines, Metering, Stores, fleet, equipment, facilities, and inventory management functions.
• Build, coach, and develop high-performing teams while overseeing workforce planning, performance management, and labour relations in a unionized environment.
• Foster a strong culture of safety, accountability, teamwork, and continuous improvement across operational teams.
• Collaborate with internal stakeholders, customers, municipalities, contractors, and regulatory agencies to support safe, reliable, and customer-focused utility operations.

What’s required to be successful

Education

• Certified Journeyperson Powerline Technician, Power System Electrician, Professional Engineer, or Grade 12 with sufficient combination of knowledge and experience managing people and processes in the electrical utility industry.
• Valid Ontario Master Electricians License or the ability to obtain in 6 months.

Experience

• Minimum 10 years of progressive experience in electrical distribution, utility operations, construction or related field, including 5 years of demonstrated supervisory or management experience.
• Demonstrated experience managing projects, budgets, contractors, operational resources, and employees.

Experience

• Demonstrated ability to make decisions, plan and organize projects and assume accountability for performance.
• Strong leadership abilities to manage and inspire teams, fostering a collaborative and innovative environment.
• Strong attention to detail and understanding of process flows relating to proper documentation.
• Proficiency with computers, internet and applicable software (ie. Microsoft Office suite).
• Excellent verbal and written communication skills to interact with teams, customers, stakeholders, and present complex technical information clearly.
• Advanced knowledge of the corporations standard operating procedures, Ontario Utility Work Protection Code, IHSA Electrical Utility Safety Rules and industry safe work practices, ESA Distribution Safety Regulations (Ont. Reg 22/04), environmental regulations and related codes, standards, and regulations.
• Advanced knowledge of Occupational Health and Safety requirements as it relates to individuals, the organization and operational requirements.
• Advanced knowledge of overhead and underground distribution systems and equipment.
• Knowledge and understanding of the application and administration of the Collective Agreement and Employment Standards Act.
• Ability to withstand strenuous physical activity inherent to the work performed, as well as to function effectively outside under a variety of weather conditions and through all seasons.

Other important facts about this job

Jurisdiction: MGMT

Hours of work: 80 hours bi-weekly.

Salary range: $130,400 – $195,600 (Salary placement will be determined at the time of selection and is based on a combination of factors such as qualifications, relevant experience, internal equity etc. in accordance with EPCOR’s compensation guidelines.)

Vacancy: This posting is for a new position at EPCOR to provide additional operational support.

Target Audience: Open to internal and external candidates. Current EPCOR Employees, please ensure that you are using your “@epcor.com” email address.

Learn more about Working at EPCOR!

Follow us on LinkedIn, X, Glassdoor or Facebook!

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance is required on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle: Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.