Manager, Total Rewards

This is a hybrid position based out of our 243 Consumers Rd location in North York, with 4 days per week in office and 1 day remote.

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. Lifemark was acquired by Loblaw Companies on May 10, 2022.

The Opportunity:

We are seeking an experienced and collaborative Manager, Total Rewards to lead the development, administration, and continuous improvement of compensation, benefits, and incentive programs across Lifemark Health Group.

Reporting to the Director, Total Rewards, the successful candidate will provide leadership in delivering competitive, equitable, and sustainable Total Rewards programs that support business objectives, attract and retain talent, and enhance the employee experience.

This role will lead a team and work closely with HR, Operations, Finance, Talent Acquisition, and Enterprise partners to provide compensation expertise, market insights, financial analysis, and practical recommendations. The Manager will play a key role in supporting compensation decisions, managing annual compensation processes, evaluating program effectiveness, and identifying opportunities to strengthen and evolve our Total Rewards offerings.

The ideal candidate brings strong compensation expertise, analytical capabilities, sound business judgment, and a collaborative leadership approach, with the ability to balance strategic priorities and operational execution in a dynamic, multi-site environment.

Responsibilities:

Total Rewards Strategy & Program Management

• Support the development and execution of Total Rewards strategies and programs aligned with business objectives, market competitiveness, internal equity, and employee experience.
• Manage the design, administration, and continuous improvement of fixed and variable compensation programs, incentive plans, and employee benefits.
• Evaluate existing Total Rewards programs and recommend enhancements based on market trends, workforce needs, financial considerations, and organizational priorities.
• Partner with the Enterprise Centre of Excellence (COE) to ensure alignment with broader compensation philosophies, policies, governance, and best practices.
• Provide subject matter expertise and guidance to HR and business leaders on compensation practices, policies, and program application.
• Support Total Rewards initiatives associated with organizational growth, acquisitions, integration activities, and evolving business requirements.
• Develop clear and effective communications to support employee and manager understanding of Total Rewards programs.

Compensation Management, Analysis & Benchmarking

• Lead compensation benchmarking and market analysis using external salary surveys, internal compensation data, and industry insights to assess competitiveness and identify opportunities.
• Partner with HR, Talent Acquisition, Finance, Operations, and hiring leaders to establish competitive salary ranges and provide recommendations that balance market practices, internal equity, and business needs.
• Manage job evaluations, compensation reviews, and salary structure assessments to support consistent and equitable compensation decisions.
• Lead the annual compensation review cycle, including planning, budgeting, analysis, recommendations, stakeholder coordination, validation, and communications.
• Support the design, evaluation, and administration of short-term incentive and variable compensation programs, including eligibility, performance measures, payout modelling, and program effectiveness.
• Conduct complex compensation analysis, scenario modelling, and costing exercises to support business decisions and strategic initiatives.
• Monitor compensation trends, legislative developments, and emerging practices, recommending adjustments to maintain competitive and compliant programs.
• Develop and maintain compensation reporting, metrics, and dashboards to provide actionable insights and support leadership decision-making.
• Lead participation in compensation surveys and leverage findings to inform compensation strategy and program recommendations.

Benefits & Total Rewards Program Administration

• Oversee the administration and ongoing evaluation of employee benefits programs to ensure competitiveness, cost-effectiveness, compliance, and a positive employee experience.
• Partner with benefits consultants, carriers, and internal stakeholders to review plan performance, assess costs, resolve escalated issues, and identify opportunities for improvement.
• Support annual benefits renewals, including utilization analysis, cost modelling, plan design considerations, and recommendations.
• Review benefits policies, processes, and communications to ensure consistency, clarity, and alignment with organizational needs.
• Monitor emerging benefits trends and market practices to identify opportunities to enhance the overall Total Rewards offering.
• Partner with HR, Finance, Payroll, and other stakeholders to support accurate and timely administration of compensation, incentive, and benefits programs.

People Leadership & Stakeholder Partnership

• Lead, coach, and develop a high-performing Total Rewards team, fostering accountability, collaboration, continuous improvement, and a strong service-oriented mindset.
• Establish clear priorities, performance expectations, and development opportunities to support individual growth and team effectiveness.
• Manage competing priorities and allocate resources effectively to ensure timely, accurate, and high-quality delivery of Total Rewards programs and initiatives.
• Build strong relationships with HR, Operations, Finance, Talent Acquisition, Payroll, and Enterprise partners to ensure effective coordination and consistent application of Total Rewards practices.
• Act as a trusted advisor to business and HR leaders, providing practical, data-driven compensation and benefits recommendations.
• Lead and contribute to cross-functional projects focused on improving Total Rewards programs, processes, policies, and employee experience.
• Foster a culture of knowledge sharing, innovation, accountability, and continuous improvement.

What we're looking for:

• University degree in Human Resources, Business Administration, Finance, or a related discipline, or an equivalent combination of education and experience.
• Minimum of five (5) years of progressive experience in Total Rewards, Compensation, Benefits, or a related HR discipline, with demonstrated experience managing complex programs and initiatives.
• Demonstrated experience leading, coaching, or developing team members, with strong people leadership and relationship management skills.
• Proven experience developing, implementing, and administering compensation programs, including salary structures, market benchmarking, job evaluation, incentive plans, and annual compensation reviews.
• Strong knowledge of compensation principles, market pricing methodologies, internal equity considerations, and compensation governance.
• Experience with employee benefits programs, including plan administration, vendor management, renewals, cost analysis, and program evaluation.
• Advanced analytical, financial modelling, and problem-solving skills, with the ability to interpret complex data and develop meaningful business recommendations.
• Advanced proficiency in Microsoft Excel, including compensation analysis, financial modelling, and reporting; proficiency in Word and PowerPoint.
• Strong project management, organizational, and prioritization skills, with exceptional attention to detail and the ability to manage multiple initiatives in a fast-paced environment.
• Comprehensive knowledge of applicable employment legislation and regulatory requirements, including employment standards, pay equity, and privacy legislation.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence decisions and communicate complex compensation concepts effectively.
• Experience in a mid-to-large, multi-site or national organization, preferably within a complex, growing, or evolving business environment.
• Experience in healthcare, professional services, or a regulated environment is considered an asset.
• Certified Compensation Professional (CCP) designation, or progress toward certification, is considered an asset.

Our Perks:

• Have access to a yearly education re-imbursement fund
• Receive a 30% discount from Shoppers Drug Mart purchases
• Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage
• Have paid vacation as well as wellness days
• Have a choice to enroll in our Health and Dental Flex Life Benefits
• Access to Employee Assistance Program

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at Talentatlifemark.ca

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