Medical Office Assistant lead/manager

We are looking for an organized, experienced Medical office lead/manager to join our busy medical clinic on a full-time basis. This is a great opportunity to work and learn all aspects of family practice.

We are located in downtown Vancouver close to Stanley Park. Our physicians practice all aspects of family medicine and offer a comprehensive list of services.

The ideal candidate is someone who is self-driven and excited to develop leadership skills.

General Skills and Abilities:

• A minimum of 2 years of medical office assistance experience
• Excellent written and verbal communication skills
• Proficiency with EMR (preferably experienced with Accuro)
• Strong knowledge of medical terminology, conditions, and health care system
• Experience with financial aspects of Office Management including accounts receivables and payables
• Strong team player who is looking for a long-term work relationship
• Ability to multitask, prioritize and take the initiative in a fast-paced environment

Clinical Skills and Abilities:

• Operate and apply the manual and automatic blood pressure monitor
• Prepare patients and set up exam rooms for complete physicals, including pap setup
• Prep pediatric patients for childhood examinations, including routine vaccination
• Accurately measure patient height and weights (including infants)
• Operate the autoclave
• Perform and record results for various lab tests done at the clinic such as urinalysis

Duties:

• Lead the front desk team in coordinating patient care checking in, prepping, escorting to exam rooms, and preparing exam or treatment rooms for the next patient
• Answers inquiries by phone and in person in a helpful, respectful, and efficient manner
• Operates e-fax machines
• Maintains appointment schedule and manages recalls
• Maintains electronic medical records, including the patient chart
• Ensures exam rooms are stocked appropriately and ensures that they are ready for the next patient
• Ensures patient confidentiality
• Cleans and sterilizes materials and instruments
• Performs patient prep procedures and documents findings on the patient record
• Performs billing procedures for multiple payers (MSP, ICBC, WCB, etc.) and applies and collects non-insured fees where applicable
• Orders and receives kitchen, office, and medical supplies
• Performs all other related clinical, administrative tasks, or special tasks as required

Offering:

• Full-time, permanent job with a competitive hourly rate
• Monday to Friday work schedule (no weekends, evening, and stats)
• Great leadership experience, working alongside very friendly physicians and patients