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Member Consultant Chatham

@ FirstOntario Credit Union

Chatham, Ontario

$53k–$73k/yrFull-time4+ years experience
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Overview

FirstOntario Credit Union is hiring a full-time Member Consultant in Chatham to give members timely, accurate financial advice and meet sales targets set by the Branch Manager. The role involves identifying and cross-selling products and services, building financial plans, and completing credit sales to closure. The posting lists competitive compensation of $53,122 to $73,042 annually, a pension plan, a flex-work environment, and professional development funding.

Pay:

$53,122–$73,042 a year

Responsibilities:

  • Achieve sales targets set by the Branch Manager
  • Identify and solicit sales opportunities with members
  • Cross-sell products and services and develop financial plans
  • Refer members to Wealth Management, Commercial and Investments
  • Complete credit sales to closure per approval terms and due diligence policies

Requirements summary:

  • Grade 12 or equivalent
  • Four years of office or credit union or bank cash experience
  • Knowledge of the financial services industry
  • Awareness of competitor benchmarks and standards

Tools & skills

Benefits mentioned

Health insuranceRetirement planEmployee assistanceHealth spending account
Source and dates

Source type not verified · prevue

Employer posting date
2026-09-23
First seen by our source
2026-10-08
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience4+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
EducationHigh school (required)
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

FirstOntario Credit Union

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Celebrating community and sharing tips to simplify your banking needs while growing your wealth.

Full company description

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.

LinkedIn followers
11,946
People associated on LinkedIn
594
Reported office locations
  • 970 S Service Rd, Hamilton, ON L8E 6A2, CA
Other recorded names
  • FirstOntario Credit Union
Profile identifies a recruitment agency
No

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re…

FieldValue
IndustryBanking
Company size201-500 employees
HeadquartersHamilton, ON
Organization typePrivately Held
Year founded1939
Open jobs on Jobsy22
LinkedInView page
Job description

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Flex-work environment
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

The Member Consultant role is responsible to provide relevant, timely and accurate financial advice to members to assist them in meeting their financial goals, and to become the financial institution of choice. Utilizing a team approach, the Member Consultant identifies sales opportunities and ensures these opportunities are fulfilled by utilizing the appropriate resources and teams.

Primary Duties and Responsibilities

  • Responsible for achieving sales targets and goals as set out by the Branch Manager.
  • Uncover and identify sales opportunities with members and prospective members.
  • Actively solicit, follow up and cross sell products and services to members to increase share of wallet and ensure we are the primary financial institution of choice. Provide the right financial advice based on thorough understanding of their financial goals and develop a financial plan that meets their needs and provides increased business to FirstOntario.
  • Utilize the sales cycle to optimize value for members and fully capture all sales opportunities including follow up. Provide relevant and qualified referrals based on business plan and assigned goals (i.e. Wealth Management, Commercial, Investments).
  • Complete credit sales through to closure adhering to terms / conditions of the approval and Due diligence policies.

Job Specifications and Technical Requirements

  • Grade 12 or equivalent
  • 4 years office, credit union/ bank cash experience
  • A knowledge of the Financial Services Industry as well as active correspondence of competitors benchmarks and standards

This posting is for an existing vacancy.

Salary Range: $53,122 to $73,042 annually.

Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

#FOSJ

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