First seen by our source: 12 days ago
Member Service Advisor
@ Lakeland Credit Union
Cold Lake, Alberta
Overview
Lakeland Credit Union is hiring a Member Service Advisor for its Cold Lake branch to greet members and process everyday banking transactions. The role also involves identifying member financial needs and referring them to LCU products and services. The posting notes competitive pay and benefits, with a requirement for a High School Diploma and customer service experience.
Responsibilities:
- Process member transactions such as deposits, withdrawals and loan payments
- Process wires, money orders, cheque cashing and currency exchange
- Identify member financial needs and make product recommendations
- Refer members to appropriate team members
- Contribute to a positive, goal-focused workplace culture
Requirements summary:
- High School Diploma required
- Customer service experience required
- Business certificate or diploma considered a bonus
- Strong organization and time management skills
- Understanding of basic accounting principles
- Passion for personalized service and willingness to learn
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · saashr
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Education | High school (required), Trade certificate (preferred) |
| Fields of study | Business |
| Perks mentioned | Flexible hours, Retirement plan, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lakeland Credit Union
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Join the Lakeland Credit Union Team!
Are you ready to make a difference! At Lakeland Credit Union (LCU), we are focused on delivering outstanding service to our valued members and creating a community where everyone feels welcome. We believe that great service starts with great people, and that's where YOU come in!
About the Opportunity
As a Member Service Advisor, you will be the smiling face that greets our members when they walk into our Cold Lake branch. This role is an opportunity to kickstart a rewarding career in banking! You will play a vital role in providing exceptional service by:
- Processing Transactions: Accurately processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, wires, cheque cashing, calculation of foreign and domestic exchange.
- Identifying Needs: Get to know our members and discover their financial needs, making recommendations for our LCU products and services, referring them to appropriate team member as needed.
- Creating a Positive Culture: Contribute to a workplace where we celebrate successes and work towards shared goals.
More About You
To qualify for this role, you will need your High School Diploma and customer service experience. A business certificate or diploma is a bonus, but what we really want is someone with a passion for delivering personalized service and a willingness to learn and grow!
If you are detail-oriented, have strong organization and time management skills, and understand basic accounting principles, we want you on our team!
What We Offer
At LCU, we are committed to making a positive impact for our members and communities. Join the team in Bonnyville and you'll enjoy:
- Competitive pay and comprehensive benefits.
- Flexible spending account.
- RRSP matching after 3 months.
- Discounted employee financial services benefits.
- Opportunities for personal and professional development.
- A supportive and fun team environment.
Why settle for just a job with unpredictable hours? Choose a rewarding career where you can truly make a real difference in people's lives and your community.
Apply today to start your journey with Lakeland Credit Union and let's change lives - one member at a time. Live. Grow. THRIVE here!
Thank you for your interest. Interviews will be conducted as qualified candidates are received. Due to the anticipated volume of applications, only those selected for an interview will be contacted. Lakeland Credit Union is committed to the principles of equality and diversity in the workplace. AI will not be used during the recruitment, selection, and hiring process.
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