Posted 24 days ago
Security - Patient Watch
@ Paladin Security Group
Cold Lake, Alberta
Pay:
$23 an hour
Responsibilities:
- Maintain continuous visual observation of designated patients to ensure their immediate safety and security.
- Use de-escalation techniques and respectful communication to handle challenging or tense situations.
- Keep detailed, accurate logs of patient interactions, site activities, and safety reports.
- Communicate effectively with nursing staff, medical professionals, and team members using two-way radios and computer systems.
- Remain continuously alert and composed during extended periods of sitting or stationary monitoring.
- Screen and assist visitors while protecting patient privacy and strictly maintaining confidentiality.
Requirements summary:
- Master crisis de-escalation and healthcare security protocols through ongoing practical experience and provided training.
- Must-Have Qualifications
- Valid Class 5 driver's license and a reliable personal vehicle.
- Strong interpersonal skills with the ability to remain patient, calm, and professional under pressure.
- Physical capacity to sit for long periods while remaining fully alert, as well as the ability to perform safety patrols when required.
- Nice-to-Have Qualifications
Source and dates
Source type not verified · classet
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-11-07
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Paladin Security Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making the World a Safer & Friendlier Place
Full company description
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- LinkedIn followers
- 53,403
- People associated on LinkedIn
- 5,693
- Reported office locations
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Other recorded names
- Paladin Security Group Ltd
- Specialties
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Profile identifies a recruitment agency
- No
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 10,001+ employees |
| Headquarters | Burnaby, British Columbia |
| Organization type | Privately Held |
| Year founded | 1976 |
| Specialties | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Open jobs on Jobsy | 375 |
| View page |
Role Overview
As a Patient Watch Security Officer, you play a vital role in healthcare safety. You will directly observe and support patients who may be at risk of harming themselves or others, ensuring a safe, secure, and respectful environment for patients, medical staff, and visitors.
This position is ideal for individuals seeking meaningful, hands-on work in healthcare security. You will receive fully paid specialized healthcare security and safety training, earn a competitive starting wage of $23.00/hour, and receive mileage reimbursement for travel across regional healthcare sites.
What Success Looks Like
Success in this role requires vigilance, empathy, and professional composure. You will be a calm presence in fast-paced medical environments and a reliable support system for clinical teams.
Day-to-Day Responsibilities
Maintain continuous visual observation of designated patients to ensure their immediate safety and security.
Use de-escalation techniques and respectful communication to handle challenging or tense situations.
Keep detailed, accurate logs of patient interactions, site activities, and safety reports.
Communicate effectively with nursing staff, medical professionals, and team members using two-way radios and computer systems.
Remain continuously alert and composed during extended periods of sitting or stationary monitoring.
Screen and assist visitors while protecting patient privacy and strictly maintaining confidentiality.
Long-Term Impact
Build strong, trusted relationships with hospital personnel and regional facility teams.
Master crisis de-escalation and healthcare security protocols through ongoing practical experience and provided training.
Provide dependable coverage across local and regional healthcare facilities when short-notice needs arise.
Compensation & Travel Support
Pay Rate: $23.00 per hour.
Paid Training: Full Healthcare Security Training and First Aid certification courses are provided.
Travel Allowance: Mileage is reimbursed at standard company rates when traveling to regional hospital sites outside your immediate area.
Must-Have Qualifications
Valid Class 5 driver's license and a reliable personal vehicle.
Open availability to work flexible hours, including day shifts, overnight shifts, weekends, and short-notice on-demand assignments.
Willingness to travel to healthcare facilities in Cold Lake and surrounding regional areas (up to a 500 km radius).
Clear criminal record check.
Legal authorization to work in Canada.
Strong interpersonal skills with the ability to remain patient, calm, and professional under pressure.
Physical capacity to sit for long periods while remaining fully alert, as well as the ability to perform safety patrols when required.
High standard of personal integrity and discretion when handling confidential medical information.
Nice-to-Have Qualifications
Current First Aid and CPR certification (provided upon hire if needed).
Prior experience in healthcare, security, customer service, or patient care.
Valid provincial security license (asset, but not required to apply).
Training in Non-Violent Crisis Intervention (CPI) or conflict resolution.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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