First seen by our source: 3 hours ago
Member Service Representative
@ Flin Flon Credit Union
Flin Flon, Manitoba
Overview
Flin Flon Credit Union is hiring a full-time Member Service Representative on site in Flin Flon, MB. The role greets and assists members in person and by phone, processes deposits, withdrawals, transfers and payments, sets up accounts, and supports lending and investment services. Prior financial institution or customer-facing experience is an asset.
Responsibilities:
- Greet and assist members in person and by phone
- Process deposits, withdrawals, transfers and payments
- Set up and maintain member accounts
- Support lending and investment services
- Perform routine administrative tasks and data entry
Requirements summary:
- Strong customer service and communication skills
- Professional phone etiquette and active listening
- Computer literacy with banking software and office applications
- Attention to detail and accuracy handling cash
- Prior financial institution or customer-facing experience is an asset
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Flin Flon Credit Union
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Company Description Flin Flon Credit Union is an independent financial co‑operative that has been serving members in Flin Flon and the surrounding area for over 85 years. The organization provides a range of investment and lending services designed to support individual and community financial well‑being. As a member-focused institution, it emphasizes personalized service and trusted financial advice. Team members work in a collaborative environment where local decision-making and long-term member relationships are valued.
Role Description The Member Service Representative is a full-time, on-site position located in Flin Flon, MB. In this role, the representative greets and assists members in person and by phone, responds to inquiries about accounts and services, and processes everyday banking transactions such as deposits, withdrawals, transfers, and payments. The position involves setting up and maintaining member accounts, supporting lending and investment services by providing accurate information and documentation, and promoting appropriate credit union products based on member needs. The representative also handles routine administrative tasks, maintains accurate records, uses computer systems for data entry and account management, and ensures that all interactions reflect strong service standards and compliance with established policies.
Qualifications
- Strong customer service and communication skills, with the ability to build positive relationships with members and colleagues.
- Professional phone etiquette and active listening skills to handle inquiries and resolve issues effectively.
- Solid computer literacy, including comfort with banking or financial software, email, and standard office applications.
- Attention to detail, accuracy in handling cash and transactions, and commitment to confidentiality and member privacy.
- Ability to work on-site in Flin Flon, MB, in a team-based environment and adapt to changing member needs.
- Previous experience in a financial institution or customer-facing role is an asset.
Journal
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