Posted 22 days ago
Member Service Representative
@ Rosenort Credit Union
Morden, Manitoba
Overview
Rosenort Credit Union is hiring a full-time Member Service Representative to handle cash transactions and account administration for members and to refer them to financial solutions. The role involves active listening to uncover member needs and maintaining secure branch assets. The posting offers a competitive salary and a comprehensive benefits package, with a Grade 12 diploma preferred and no other requirements stated.
Responsibilities:
- Execute cash-related services and account administration accurately
- Discover member needs through active listening
- Facilitate warm hand-offs for comprehensive financial solutions
- Manage secure branch assets and administrative tasks
- Resolve daily challenges with sound judgment
Requirements summary:
- Professional, welcoming presence and commitment to quality service
- Strong organizational skills and independence
- Grade 12 diploma (preferred) or professional office or financial experience
Tools & skills
Source and dates
Source type not verified · humi
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Encouraged to apply | People with disabilities |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rosenort Credit Union
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
What a credit union was meant to be.
Full company description
Rosenort Credit Union (RCU) is located in southern Manitoba in the communities of Rosenort, Altona, and Winkler. Established in 1940 with 14 members, RCU has grown to approximately 5800 members with assets totaling over $500 million. RCU prides itself in providing their members with exceptional service while at the same time offering some of the best loan and deposit rates in the country.
- LinkedIn followers
- 195
- People associated on LinkedIn
- 28
- Reported office locations
- 23 Main Street, Rosenort, Manitoba R0G 1W0, CA
- 575 Boundary Trail, 2, Winkler, Manitoba R6W 0L7, CA
- 49 4th Avenue NE, 3, Altona, Manitoba R0G 0B0, CA
- Other recorded names
- Rosenort Credit Union
- Specialties
- Loans
- Mortgages
- Investments
- Insurance
- Banking
- Agricultural
- Commercial
- Consumer
- Deposits
- Member Services
- Registered Products
- and Variable Rate
- Profile identifies a recruitment agency
- No
Rosenort Credit Union (RCU) is located in southern Manitoba in the communities of Rosenort, Altona, and Winkler. Established in 1940 with 14 members, RCU has grown to approximately 5800 members with assets totaling over $500 million. RCU prides itself in providing their members with exceptional service while at the same time offering some of the best loan and deposit rates in the country.
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 11-50 employees |
| Headquarters | Rosenort, Manitoba |
| Organization type | Privately Held |
| Year founded | 1940 |
| Specialties | LoansMortgagesInvestmentsInsuranceBankingAgriculturalCommercialConsumerDepositsMember Services |
| Open jobs on Jobsy | 3 |
| View page |
MEMBER SERVICE REPRESENTATIVE
Build a Community. Lead with Integrity. Empower Success.
At Rosenort Credit Union (RCU), we don’t just manage finances—we keep promises. We are looking for purpose-driven individuals to join us as guardians of our members' trust. Here, your work goes beyond a job description; you are building the personal relationships and operational excellence that help our communities thrive. If you are ready to combine professional integrity with a passion for helping others succeed, you belong at RCU.
Your Impact:
As a Member Services Representative (MSR), you are the primary financial guide and the trusted transaction expert for our members. You don't just process routine transactions; you play an active role in safeguarding and enhancing our members' financial well-being. By combining meticulous execution of cash-related services and account administration with proactive discovery of member needs, you turn every interaction into an opportunity to strengthen their financial foundation. You are the link that ensures our members receive personalized financial services, leading to lasting relationships and mutual success.
What You’ll Do:
Transaction Expertise
Execute all cash-related services and account administration with meticulous accuracy, acting as the trusted transaction expert for members.
Member Advocacy & Referrals
Proactively discover member needs using active listening and facilitate seamless "warm hand-offs" for comprehensive financial solutions.
Operational Integrity
Maintain security and accuracy by managing secure branch assets, executing administrative tasks, and resolving daily challenges with sound judgment.
What You’ll Bring:
- A professional, welcoming presence and a commitment to high-quality service.
- Strong organizational skills and the ability to exercise independence in a varied environment.
- A Grade 12 diploma (Preferred) or experience in professional office or financial settings.
Why Rosenort Credit Union?
We offer a culture of respect, a competitive salary with a comprehensive benefits package, and a structured roadmap for your professional development. Come and join our team where your contribution is recognized and your growth is a priority.
Interested?
Please complete your application using the link provided by November 6, 2026.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Rosenort Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
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