National Account Manager - 2-Step Distribution

At TTI, people come for the opportunity and stay for the culture!

Job Description:

National Account Manager – 2-Step Distribution

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Remote Canada | M1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

The National Account Manager – 2-Step Distribution is responsible for leading the strategic growth and commercial performance of Milwaukee across Modern Sales Co-op, Orgill Canada, and Carquest Auto Parts.

This role leads a national portfolio representing nearly $11M in annual revenue, with a strategic growth objective to reach $20M by 2030. The position will develop and execute account strategies that accelerate dealer expansion, category growth, product adoption, promotional effectiveness, and overall customer engagement.

These partners operate through a two-step distribution model serving independent automotive and hardware dealers, supported by warehouse distribution and dealer-direct dropship programs. The role requires the ability to understand and navigate complex retail and distribution ecosystems, while connecting TTI's brand, product, marketing, supply chain, and commercial strategies to customer priorities and dealer opportunities.

Reporting to the Vice President, Retail Two-Step Sales, the National Account Manager will lead national account planning, Joint Business Plans, executive customer relationships, and cross-functional initiatives across TTI's marketing, operations, product, supply chain, finance, and commercial teams.

The ideal candidate is a strategic, commercially driven sales leader who can build strong customer partnerships, influence cross-functional teams, and translate market and customer insights into sustainable growth.

What You Will Do

• Lead the strategy and profitable growth of the assigned national account portfolio, balancing revenue, margin, customer mix, and trade investment.
• Develop and execute multi-year account strategies designed to grow the business from approximately $11M to $20M by 2030.
• Lead the development and execution of comprehensive Joint Business Plans that align TTI’s brand, category, and customer strategies.
• Identify and activate growth opportunities through dealer expansion, category development, product innovation, assortment expansion and strategic promotional initiatives.
• Build and maintain strong relationships with key customer stakeholders across Category Management, Purchasing & Replenishment, Marketing, Operations, and senior leadership.
• Lead annual Business Reviews and strategic planning discussions with customer and TTI leadership.
• Establish clear priorities, action plans and accountability across customer and internal initiatives.
• Develop and execute strategies across the two-step distribution network and dealer-direct dropship programs to improve dealer adoption, product availability, assortment, sell-through and execution.
• Serve as the internal strategic lead for assigned partnerships, aligning Marketing, Brand, Supply Chain, Finance, Sales Operations, and Product Management teams.
• Lead sales forecasting, financial planning, and trade investment management to optimize revenue, margin, and promotional ROI.
• Analyze business performance, market trends, and competitive activity to inform strategy and decision-making.
• Represent Milwaukee as a strategic business partner, influencing long-term planning and category direction within each customer.

What You Will Bring

• Minimum 5+ years of successful national account management or equivalent territory sales management.
• Experience working within or managing complex 2-Step distribution models preferred.
• Strong financial acumen with experience managing customer mix, standard margin, and trade investmentstrategies.
• Track record of developing deep cross-functional partnerships across sales, marketing, supply chain, and finance teams.
• Excellent communication, negotiation, and presentation skills.
• Bachelor’s degree required; business, marketing or related discipline preferred.
• Ability to travel nationally and occasionally internationally.

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Base Salary, plus bonus
• Company vehicle, iPhone, and laptop
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

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Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.