National Director, Technical Services

National Director, Technical Services

Mississauga, ON

The Opportunity

Reporting to the National Vice President, Technical Services & Sustainability, the National Director, Technical Services is a key leader within BGO’s Operational Excellence function, responsible for establishing, executing, influencing, driving adoption and advancing the national technical standards, programs, priorities, and performance measures that enable consistent, safe, efficient, compliant, and high-performing building operations across BGO’s Canadian portfolio (Commercial, Retail, Residential, Industrial).

The National Director provides national leadership and oversight of the Regional Technical Services team, maintaining a portfolio-wide view of building operations, compliance, technical risk, asset performance, training, emergency preparedness, building systems, and Operations CAPEX and lifecycle requirements.

The Director translates portfolio needs, business priorities, operational intelligence and performance data into national programs, standards and measurable outcomes. The role establishes clear expectations for Regional Technical Services Managers, provides strategic technical guidance to Property Management and Building Operations, and identifies opportunities for standardization, performance improvement, innovation and value creation.

Technical Services is a core pillar of Operational Excellence, providing the technical governance, standards, expertise and performance oversight required to enable safe, consistent, efficient and high-performing building operations across the portfolio.

This is an onsite position located in Mississauga, ON.

What You Will Do

• Set the national Technical Services strategy and align regional priorities with BGO’s business and operational objectives.

• Lead and develop regional Technical Services teams, establishing clear accountability, performance expectations, and capability development.

• Own national standards, programs, and KPIs to ensure consistent, compliant, and high-performing building operations across the portfolio.

• Oversee technical risk, compliance, and life safety, including inspections, maintenance, emergency preparedness, and the FOREVERREADY program.

• Drive continuous improvement and operational excellence using audits, data, KPIs, incidents, and stakeholder feedback.

• Build technical capabilities and training across building operations, technology, compliance, maintenance, energy, and decarbonization.

• Provide portfolio-level asset and CAPEX advice, identifying major system risks, lifecycle needs, investment priorities, and required interventions.

• Advance digital transformation and innovation, leveraging operational data, analytics, AI, and smart-building technologies to improve performance and value.

• Advise senior leadership through evidence-based recommendations focused on risk reduction, operational improvement, investment, and ROI.

Other related duties at this location or other BGO locations as required.

Who You Are

Key Qualifications

• Education: Degree in Engineering, Building Science, Facilities Management, or a related discipline (or equivalent experience).
• Experience: 10+ years of progressive experience in technical services, engineering, or building operations within commercial real estate, including experience leading technical teams and multi-site programs.
• Licences / Certifications Professional designation (P.Eng, PMP, CFM, or similar) considered an asset
• Industry / Functional Knowledge:
  • Strong knowledge of multi-residential, office, retail, and industrial building systems.

• Demonstrated experience in technical program development, performance management, capital and lifecycle planning, regulatory compliance, and risk management across a multi-site portfolio.
• Proficiency in Microsoft Office, Yardi, AI and Property Technology and building systems.

Other Skills and Behaviours

• Portfolio Leadership: Connect regional performance, asset needs, risks, and data to set national priorities and identify systemic issues.

• Technical & Decision Excellence: Apply sound technical judgment while balancing safety, compliance, reliability, lifecycle, operational impact, and cost.

• Program & Performance Leadership: Establish national standards, programs, KPIs, and performance expectations, driving consistency and continuous improvement.

• People & Capability Leadership: Lead Regional Technical Services Managers, build team capability, and establish consistent training and operating practices.

• Strategic Advisory & Risk Leadership: Clearly communicate technical risks, capital needs, and priorities while maintaining national oversight of significant risks and emergency readiness

• Valid Driver's License and access to a reliable vehicle.

• Police Clearance: A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com

Why join us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $150,000 - $180,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 25, 2026

A Note About Recruitment at BGO

To ensure you are applying for a legitimate BGO opportunity and sharing your information securely, we encourage all candidates to verify job openings and submit their applications through our official careers page at www.bgo.com/careers.