Office Manager

Office Manager

Full-time | Permanent

Hybrid | Toronto, ON

Are you an organized, resourceful problem-solver who thrives on keeping a busy team running smoothly?

Suslop Inc. (Suslop) is seeking a talented Office Manager who will play a key role in supporting the day-to-day operations and continued growth of Suslop. Working closely with company leadership and staff, this position is responsible for coordinating administrative activities, improving operational efficiency and developing practical systems and processes that support a growing consulting firm. We are seeking a proactive, organized and resourceful individual who can work independently, identify operational gaps, take initiative and implement solutions that simplify business operations. The role requires flexibility, sound judgment and a collaborative approach to supporting the broader team.

Description

The Office Manager will play a key role in supporting the day-to-day operations and continued growth of Suslop Inc. Working closely with company leadership and staff, this position is responsible for coordinating administrative activities, improving operational efficiency and developing practical systems and processes that support a growing consulting firm. We are seeking a proactive, organized and resourceful individual who can work independently, identify operational gaps, take initiative and implement solutions that simplify business operations. The role requires flexibility, sound judgment and a collaborative approach to supporting the broader team.

Key Responsibilities

• Identify operational gaps and develop practical processes, systems and tools to improve efficiency and organization.
• Coordinate administrative activities, document management, internal tracking and information sharing.
• Proactively manage operational priorities and resolve routine administrative challenges.
• Assist in the preparation of client invoices.
• Organize expenses, receipts, reimbursements and financial records.
• Support project budget tracking, billing schedules and coordination with external accounting professionals.
• Coordinate employee onboarding and offboarding, including equipment, software access and administrative requirements.
• Develop and maintain onboarding resources, checklists and internal administrative procedures.
• Support day-to-day Toronto office operations
• Coordinate travel, accommodations, scheduling, team events and other logistical requirements.
• Research and draft internal policies, procedures and governance documents for leadership review and approval.
• Maintain organized company policies, templates and corporate records.
• Assist with proposals, presentations and project materials as required.
• Participate in additional project related activities where opportunities align with individual interests, experience and business needs.

Qualifications and Experience

• Undergraduate degree in social sciences, arts, business or sciences.
• Post-secondary education in business administration, office management or a related field, or an equivalent combination of education and relevant experience.
• Experience in office administration, business operations, project coordination or a similar role.
• Familiarity with financial administration, including invoicing, expense tracking, budgeting and recordkeeping.
• Experience supporting administrative functions such as employee onboarding, scheduling, travel coordination or office management.
• Experience developing or improving internal processes, procedures and organizational systems.
• Strong proficiency with Microsoft Office applications and comfort learning new
• software and digital tools.
• Experience in a consulting, professional services or small-business environment would be considered an asset.

Skills and Attributes

• A Self-Starter: Takes initiative, works independently and sees what needs to be done without waiting for direction.
• A Natural Organizer: Enjoys creating structure, managing competing priorities and keeping things running smoothly.
• A Practical Problem-Solver: Spots gaps, finds solutions and looks for smarter, simpler ways of doing things.
• Adaptable and Resourceful: Thrives in a growing business where no two days are quite the same.
• A Strong Communicator and Team Player: Builds positive relationships, communicates clearly and enjoys supporting others.
• Reliable and Accountable: Takes ownership, follows through and brings sound judgment and professionalism to their work.

A Note to Applicants

We recognize that the right candidate may bring experience from a variety of professional backgrounds. Above all, we’re looking for someone who enjoys taking initiative, creating structure and finding practical ways to make things work better. If you’re organized, resourceful and excited by the opportunity to help shape the operations of a growing company, we’d love to hear from you.

Location

This position offers a hybrid work arrangement, with flexibility to work remotely. However, regular presence in our downtown Toronto office will be required to support day-to-day operations, team coordination and client meetings. As such, candidates located within the Greater Toronto Area (GTA) are preferred to ensure flexibility and availability for in-office responsibilities.

Salary Range

This is a full-time, permanent position. The starting salary range is from $70,000 to $90,000, based on level experience, plus benefits.

To Apply

Please email your resume and cover letter describing your relevant experience to [email protected]. If you have previously applied to Suslop, please wait at least 12 months before submitting another application.

About Suslop

Suslop is a boutique management consulting firm specializing in sustainable socio-economic development research and planning, project management, regulatory processes management and coordination, consultation and engagement services, and strategic advisory services. Suslop serves as the principal advisor to Indigenous nations on several development projects and works with multiple governments, Indigenous organizations, and stakeholders on projects that advance the broader goals of community development and reconciliation. Our team consists of an array of subject area experts who possess academic and practical experience in a wide range of disciplines, including sustainability strategy, Crown-Indigenous relations, planning policy and practice, environmental regulatory frameworks, infrastructure development, natural resource management, extractive industries, consultation and engagement, community economic development, governance, and corporate social responsibility. We value integrity, commitment to our clients, positive impacts for clients, and collaboration.