Posted 21 days ago
On-Call Transit Assistant
@ Pacific Western Transportation
Cold Lake, Alberta
Overview
Cold Lake Bus Lines is hiring a part-time On-Call Transit Assistant to monitor transit operations by radio from home in Cold Lake. The work covers evening and Saturday shifts, scheduling, driver support and handling public and driver inquiries. Shifts run Monday to Friday 5:00 pm to 10:00 pm and Saturday with exact hours varying.
Responsibilities:
- Monitor transit operations during evening and Saturday shifts
- Assist supervisors with driver scheduling and route coverage
- Answer public and driver inquiries and resolve concerns
- Meet monthly with transit drivers to discuss issues
- Respond to on-call transit unit and route situations
Requirements summary:
- Transit or transportation industry experience preferred
- Excellent communication and diplomacy
- Expertise in organizational planning and problem-solving
- Knowledge of WCB and occupational health and safety regulations
- Proficiency in Microsoft Excel, Word and Outlook
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-16
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Pacific Western Transportation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Pacific Western Transportation (PWT) is the largest privately-held passenger transportation company in Canada
Full company description
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are unified by a company-wide commitment to the Core Values first established by our founder R.B. (Bob) Colborne. At the heart of these core values is an unwavering dedication to customer service and safety, as supported by our Safely Home brand. At PWT, our people are our greatest asset. After all, it’s our people who safely transport our passengers to where they need to be. In all of the urban or rural communities we serve, PWT’s employees bring our Core Values to life, day in and day out. --------
- LinkedIn followers
- 6,670
- People associated on LinkedIn
- 164
- Reported office locations
- 221 18 St SE, 204, Calgary, Alberta Head Office, CA
- Business categories
- Transportation
- Other recorded names
- Pacific Western Transportation Ltd
- Specialties
- People Transportation
- Logistics
- Customer Service
- Safety
- Buses
- Transportation
- Employee Transportation
- Student Transportation
- Motorcoach Transportation
- Transit Transportation
- and Public Transit
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1957, Pacific Western Transportation (PWT) is the largest privately-owned passenger transportation company in Canada. Today PWT offers comprehensive transportation services and solutions across the country, with over 4,000 employees and numerous business locations. Our operations are separated into four divisions: Motor Coach, Oilsands, Student Transportation, and Transit. PWT’s varied operations are…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 5,001-10,000 employees |
| Headquarters | Calgary, Alberta |
| Organization type | Privately Held |
| Year founded | 1957 |
| Specialties | People TransportationLogisticsCustomer ServiceSafetyBusesTransportationEmployee TransportationStudent TransportationMotorcoach TransportationTransit Transportation |
| Open jobs on Jobsy | 111 |
| View page |
On-Call Transit Assistant
Cold Lake Bus Lines offers and opportunity that is always exciting and varied day to day.
The On-Call Transit Assistant role is a hands-on position that requires a strong knowledge of the transportation industry and the area surrounding Cold Lake.
This is a remote position - work from home (must be in Cold Lake).
This role involves radio monitoring of the Transit System during specified hours.
- Monday to Friday: 5:00 pm – 10:00 pm
- Saturday: Operating hours are 8:30 am to 9:30 pm; exact shift will vary
Principal Duties and Responsibilities:
- Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager
- Assist the Transit Supervisor in delegating responsibilities to Transit Operators; scheduling monthly hours
- Assist the Transit Supervisor in ensuring the routes are covered in an efficient and fair manner
- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver’s Handbook
- Meet monthly with the Transit Drivers to discuss issues
- Assist in answering public and driver inquiries and finding solutions to concerns
- Inform Training & Development of open routes and monitor progression of new trainees
- Liaise with customer
- Respond to potential on call situations in transit unit movement or covering transit routes and support other operation needs where needed
Requirements:
- Previous transit or transportation industry experience preferred
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- HOS and auditing experience considered and asset
- Expertise in organizational planning and problem-solving
- Knowledge of WCB and Occupational Health and Safety regulations
- Computer proficient in Microsoft Excel, Word an Outlook
- Team player
Journal
Only you can see this. Kept on this device, and in your account when you sign in.