Posted 2 months ago
Operations Administrator
@ ContainerWorld Forwarding Services Inc
Victoria, British Columbia
Overview
ContainerWorld, on behalf of Commercial Logistics Inc.'s Pacific Rim Distribution operation in Langford, BC, is hiring a full-time Operations Administrator to handle day-to-day administrative and customer service support for a transportation operation. The work covers delivery documentation, order and system updates, customer communication and recurring reports, on a Monday to Friday, 8:30 a.m. to 5:00 p.m. schedule. Competitive compensation and benefits are mentioned, but no pay amount is stated.
Responsibilities:
- Process and maintain delivery and transportation documentation
- Enter and update orders and operational information
- Respond to customer and internal operational inquiries
- Prepare recurring operational and customer-specific reports
- Coordinate information across Operations, Drivers, Customer Service and Finance
Requirements summary:
- High school diploma or equivalent
- 1–2 years of related experience
- Proficiency with Microsoft Office, including Excel and Word
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-04
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
ContainerWorld Forwarding Services Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Company Overview ContainerWorld is a multi-faceted, British Columbia, Canada based company providing our Clients with world wide door-to-door logistics services, including inventory management, freight forwarding, warehousing, and distribution. We are a leading niche service provider to the beverage alcohol industry of Western Canada. We also handle commodities compatible to the beverage market - juices, water, confectionary - we strive for vertical market integration. Through Commercial Logistics Inc., our wholly owned trucking subsidiary, we also provide LTL, FTL and Linehaul trucking services, including scheduled LTL service to 3500 customers throughout British Columbia. Commercial Logistics prides itself on maintaining an exceptional service and safety standard. Our vision of customer service includes a commitment to technology and its ability to fully integrate with our client's requirements - through information, tracking, and data integration. Our suite of technical services includes real-time customer online access, standardized and custom EDI, and tailored software solutions utilizing our in-house development team. Mission Statement To provide the alcohol beverage Importers and domestic Suppliers of Western Canada with a full service logistics provider, one which considers exceptional customer service, technology and fair pricing to be the foundation of success. Our Values We believe strongly in our values. At all levels we strive to conduct our affairs, both with our employees and with our customers, using the following principles. High Integrity Close Relationships Total Commitment Innovative Solutions
- LinkedIn followers
- 3,769
- People associated on LinkedIn
- 188
- Reported office locations
- 16133 Blundell Road, Richmond, BC V6W 0A3, CA
- 333 Penno Road, Kelowna, BC V1X 7W5, CA
- 654 Dene Drive, Kamloops, BC V1X 7W5, CA
- Business categories
- Freight Service
- Logistics
- Supply Chain Management
- Other recorded names
- ContainerWorld Forwarding Services Inc
- ContainerWorld Forwarding Services Inc. / Commercial Logistics Inc.
- Specialties
- Logistics
- Inventory Management
- Freight Forwarding
- Warehousing
- Distribution
- and Trucking
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Company Overview ContainerWorld is a multi-faceted, British Columbia, Canada based company providing our Clients with world wide door-to-door logistics services, including inventory management, freight forwarding, warehousing, and distribution. We are a leading niche service provider to the beverage alcohol industry of Western Canada. We also handle commodities compatible to the beverage market - juices, water…
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Company size | 201-500 employees |
| Headquarters | Richmond, BC |
| Organization type | Privately Held |
| Year founded | 1993 |
| Specialties | LogisticsInventory ManagementFreight ForwardingWarehousingDistributionand Trucking |
| Open jobs on Jobsy | 13 |
| View page |
Operations Administrator – Pacific Rim Distribution, Vancouver Island
Location: Langford, BC
Position Type: Full-Time
Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.
Commercial Logistics Inc. is looking for an Operations Administrator to support Pacific Rim Distribution, our Vancouver Island operation.
Pacific Rim Distribution is the Vancouver Island operation of Commercial Logistics Inc. Commercial Logistics and ContainerWorld are both part of Mullen Group, with recruitment for this position coordinated through ContainerWorld.
This is a great fit for someone who is organized, dependable, comfortable working with different computer systems, and enjoys being the person who helps keep the details of a busy operation on track.
About the Role
The Operations Administrator provides day-to-day administrative and customer service support for our Vancouver Island transportation operation.
Your work will involve a combination of operational administration, customer communication, order and system updates, reporting, and delivery documentation. You’ll manage many of your regular responsibilities independently while working with the Operations Manager and the broader team when exceptions or unusual situations arise.
This isn’t a traditional desk job where every day looks exactly the same. Transportation is a fast-moving environment, and priorities can change throughout the day as deliveries are completed, customers need information, or operational issues arise.
Your day will typically involve:
- Processing and maintaining delivery and transportation documentation
- Entering and updating orders and operational information
- Completing shipment and delivery confirmations
- Communicating delivery updates, delays, and service issues
- Responding to customer and internal operational inquiries
- Preparing recurring reports and customer-specific information
- Reviewing information for accuracy and following up on missing or incomplete details
- Coordinating information between Operations, Drivers, Customer Service, Warehouse, Finance, and other teams
What You Can Expect
- Stable, full-time employment
- A weekday-focused operational environment
- Competitive compensation and benefits
- A role with a mix of independent work and regular interaction with customers and coworkers
- Exposure to transportation, logistics, and operational systems
- A structured environment where accuracy and follow-through matter
- A team-oriented workplace where your work directly supports the daily operation
Key Responsibilities
Operational Administration
- Process and maintain documentation required for daily transportation and delivery activities
- Complete order entry, shipment confirmations, delivery confirmations, and related system activities
- Prepare recurring operational and customer-specific reports
- Maintain information used to monitor delivery performance and customer service
Customer & Operational Support
- Respond to customers regarding delivery status, service issues, and operational inquiries
- Communicate delivery delays, service exceptions, and special requirements
- Coordinate information between customers and internal operational teams
- Investigate routine delivery and administrative issues and assist with follow-up and resolution
- Assist with operational projects and process improvements
- Provide backup support for related administrative activities as required
Who This Role Is For
You’ll likely be successful in this role if you:
- Are highly organized and comfortable managing several priorities at once
- Pay close attention to detail and take pride in accurate work
- Are comfortable working independently once you’ve learned a process
- Communicate clearly and professionally with both customers and coworkers
- Enjoy solving routine problems and following issues through to completion
- Can adapt when priorities change during the day
- Are comfortable learning and working within multiple computer systems
- Prefer a role where your work has a direct connection to the daily operation
Requirements
- High school diploma or equivalent
- 1–2 years of related experience
- Previous experience in administration, customer service, transportation, or logistics is preferred
- Proficiency with Microsoft Office, including Excel and Word
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills
Preferred, but not required:
- Experience with transportation management, order management, or similar business systems
- Previous experience in trucking, logistics, distribution, or another operational environment
- Experience working directly with customers in an administrative or service role
About Us
Commercial Logistics Inc. is an asset-based transportation company providing less-than-truckload (LTL) and truckload (FTL) services throughout British Columbia. Pacific Rim Distribution is our Vancouver Island operation. Commercial Logistics is part of Mullen Group.
To apply, please send your resume to [email protected].
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