First seen by our source: 1 hour ago
Operations Analyst
@ Global Medical Products Inc.
Burlington, Ontario
Overview
Global Medical Products Inc., a Canadian importer and distributor of medical equipment for hospitals and long-term-care facilities, is hiring a full-time Operations Analyst. The role supervises daily operations, improves efficiency and work quality, leads RFP responses, and advises on strategy. Candidates need 2–4 years of operations, purchasing, supply chain, or business analysis experience.
Responsibilities:
- Supervise daily operations across departments
- Improve efficiency and work quality
- Lead RFP responses and compile pricing
- Advise on strategy and present to management
Requirements summary:
- 2–4 years in operations, purchasing, supply chain, or business analysis
- Bachelor's degree or equivalent experience
- Exposure to RFP or public tender responses
- Advanced Microsoft Excel and ERP or helpdesk systems
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business Administration, Operations Management, Supply Chain |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Global Medical Products Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Company Description Global Medical Products Inc. is a Canadian-owned and operated importer and distributor of medical equipment for acute-care and long-term-care hospitals. Founded in 1980, the company supplies high-quality equipment and genuine OEM replacement parts that help healthcare facilities maintain equipment, extend service life, and support patient care. Global Medical Products Inc. serves hospitals, clinics, long-term-care facilities, biomedical departments, and healthcare procurement teams across Canada. Team members contribute to reliable medical equipment delivery that supports frontline healthcare professionals and patient outcomes.
Role Description
Supervise day-to-day operations
- Oversee daily work across all departments so it is done accurately and on time.
- Track open helpdesk tickets, the purchasing dashboard, and orders awaiting shipment or invoicing.
- Handle escalations that team members cannot resolve on their own.
- Manage unusual customer issues, including claims that the company has breached a contract.
Improve efficiency and work quality
- Find bottlenecks, waste, and quality problems, such as slow customer service responses, unnecessary printing and filing, duplicate shipments, or late shipment of stocked items.
- Research solutions and compare their costs and benefits.
- Plan and implement the chosen solution with suppliers and internal teams.
Lead RFP responses
- Review RFP documents to understand requirements and scope, and seek clarification from the issuer when needed.
- Determine whether the contract covers equipment, installation, training, servicing, or a mix, plus its duration and number of customers.
- Work with suppliers to build compliant proposals.
- Set pricing strategies based on costs, competition, contract terms, and supplier quotas.
- Complete all required forms and submit on time.
Advise on strategy
- Identify strategic risks and opportunities for the company.
- Develop plans to address them and present recommendations to the Operations Manager and President.
- Implement approved plans.
Qualifications
- 2–4 years of experience in operations, purchasing, supply chain, or business analysis.
- Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field, or equivalent experience.
- Working knowledge of supplier management, purchasing, shipping, and invoicing workflows.
- Exposure to RFP or public tender responses, including gathering pricing and completing forms.
- Strong analytical skills: able to map processes, spot inefficiencies, and build cost-benefit comparisons.
- Sound judgment when handling escalations and difficult customer or supplier situations, knowing when to involve the Operations Manager.
- Clear written and verbal communication, including presenting findings to management.
- Strong organization and attention to detail; able to manage multiple deadlines.
- Advanced Microsoft Excel skills and experience with ERP, purchasing, or helpdesk systems.
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