Posted 12 days ago
Operations Manager
@ Fintel Connect
Vancouver, British Columbia
Overview
Fintel Connect is hiring an experienced Operations Manager, reporting to the VP of Operations, to plan, track and deliver work across the company. The role runs the operating cadence, owns the work management platform, leads process and tool adoption, and manages onboarding and training.
Responsibilities:
- Plan work with clear owners, milestones and KPIs
- Manage the work management platform and core operational tools
- Lead process and tool implementation and adoption
- Manage onboarding, learning platform and enablement roadmap
- Document SOPs, playbooks and operational controls
Requirements summary:
- 5+ years of progressively responsible operations or L&D experience
- LMS administration and training program experience
- Advanced work management platform experience (ClickUp, Asana or Monday)
- Track record of implementing process change and AI automation
- Experience with operational controls, audits or due diligence
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fintel Connect
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Think finance affiliate marketing. Think Fintel Connect.
Full company description
Fintel Connect is the leading partner marketing solution exclusively built for the financial industry. We are on a mission to drive scalable growth for financial brands through our specialized technology, high-quality partner database, expert agency services and built-in compliance engine. Partnership and collaboration are fundamental to who we are and what we do. We aim to create maximum value for finance brands, publishers and influencers at scale. To learn more about how Fintel Connect’s solutions help brands like Scotiabank, BMO, Live Oak Bank, and Western Alliance scale their new customer growth through partner marketing, come see us at https://www.fintelconnect.com.
- LinkedIn followers
- 5,260
- People associated on LinkedIn
- 50
- Reported office locations
- 1075 W Georgia St, Unit #1660, Vancouver, British Columbia V6B 3C9, CA
- Business categories
- Marketing
- Financial Services
- Advertising
- Other recorded names
- Fintel Connect
- Specialties
- Affiliate Network
- Affiliate Program Management
- Performance Marketing
- Data Analytics
- Customer Acquisition
- and Financial Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 3,516,478
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fintel Connect is the leading partner marketing solution exclusively built for the financial industry. We are on a mission to drive scalable growth for financial brands through our specialized technology, high-quality partner database, expert agency services and built-in compliance engine. Partnership and collaboration are fundamental to who we are and what we do. We aim to create maximum value for finance brands…
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 51-200 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 2018 |
| Specialties | Affiliate NetworkAffiliate Program ManagementPerformance MarketingData AnalyticsCustomer Acquisitionand Financial Services |
| Open jobs on Jobsy | 5 |
| View page |
About Fintel Connect
Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant, measurable way.
About the Role
We’re looking for an experienced Operations Manager to own how work gets planned, tracked and delivered across Fintel Connect. Reporting to the VP of Operations, you’ll take unclear business problems, recommend a course of action and deliver it with minimal direction. You’ll run our operating cadence, own our work management platform and lead the adoption of new processes and tools across every team.
You’ll also manage our onboarding program, learning platform and enablement roadmap, partnering with department experts to create practical training that keeps teams current as our processes, tools and AI capabilities change.
This role suits an operator who combines sound business judgment with hands-on execution and wants to build scalable ways of working in a growing B2B company.
What You’ll Do
- Translate priorities into executable plans with clear owners, milestones and KPIs, and run the operational reviews and meeting structures that keep them on track
- Consolidate departmental inputs into concise leadership and board reporting
- Manage our work management platform and core operational tools, including structure, templates, automations, dashboards and integrations
- Help lead the implementation and adoption of new processes and tools, following through until usage is sustained
- Identify bottlenecks and opportunities for automation and AI, and lead improvements through to measurable results
- Document and maintain SOPs, playbooks and process ownership
- Coordinate operational controls, security and due diligence requirements, and business continuity documentation
- Manage our learning infrastructure, onboarding and enablement roadmap, and measure whether training improves performance
- Coordinate leadership development programs
- Lead high-priority cross-functional initiatives and bring recommendation-led proposals to leadership
What You Bring
- 5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
- Experience building training programs and onboarding, including LMS administration
- Advanced hands-on experience with a work management platform such as ClickUp, Asana or Monday
- A track record of implementing process change and sustaining adoption across teams
- Experience coordinating operational controls, audits or due diligence processes
- Experience implementing AI tools and automation with measurable results
- Strong judgment with incomplete information and confidence challenging stakeholders constructively
- Experience working directly with senior leadership, ideally in B2B SaaS, fintech or another enterprise-facing environment
- Strong written and verbal communication skills and exceptional organization
- Proficiency with Microsoft 365 and video tools such as Loom
We are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed.
For more about us, visit our website: Fintel Connect
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