Posted 2 days ago
Operations Manager
@ Admiral Security and Investigations
Dieppe, New Brunswick
Overview
Admiral Security and Investigations is hiring a full-time Operations Manager to coordinate communication and workflows across Sales, HR, Recruiting, Dispatch and IT. The role tracks service-level compliance, KPIs, staffing and billing reconciliation, and requires five years of relevant experience and English and French bilingualism. No salary range or work arrangement is stated.
Responsibilities:
- Coordinate communication and workflows across Sales, HR, Recruiting, Dispatch and IT
- Monitor service delivery and SLA compliance
- Coordinate staffing, scheduling and dispatch capacity
- Reconcile operational records and billing accuracy
- Establish and report operational KPIs
Requirements summary:
- Minimum five years in management, operations or coordination
- Experience in security, staffing or service industries is an asset
- Proficiency with Microsoft 365 and business systems
- Strong organizational, leadership and problem-solving skills
- Bilingual in English and French required
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Admiral Security and Investigations
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
About ADMIRAL
ADMIRAL is a growing provider of security, investigations, technology, and monitoring services serving clients across Atlantic Canada. We are seeking a highly organized and results-driven Operations Manager to strengthen the coordination and execution of our day-to-day operations. Position Overview
The Operations Manager will play a key role in ensuring effective communication, coordination, accountability, and collaboration across multiple departments. This position will align operational requirements with company resources, maintain high service standards, and support continuous improvement across the organization.
Key Responsibilities
● Coordinate communication and workflows between Sales, Human Resources, Recruiting, Dispatch, and IT.
● Ensure commitments, deadlines, responsibilities, and operational requirements are clearly communicated, assigned, and completed
● Monitor service delivery and support compliance with established quality standards and service-level agreements (SLAs).
● Identify operational gaps, inefficiencies, and process breakdowns, and ensure corrective actions are implemented and followed through.
● Coordinate staffing requirements, scheduling needs, dispatch capacity, and workforce planning. ● Support onboarding and operational-readiness initiatives.
● Ensure new client requirements, contracts, service changes, and operational commitments are accurately transferred into operations.
● Collaborate with technical teams regarding systems, integrations, configurations, and operational support requirements.
● Assist with billing accuracy by reconciling operational records, hours, and services delivered.
● Establish, track, and report on operational key performance indicators (KPIs).
● Prepare operational reports and recommend practical improvements.
● Promote accountability, ownership, accuracy, professionalism, and collaboration throughout the organization. Qualifications
● Minimum of five years of relevant experience in management, operations, or coordination.
● Experience in security, staffing, facilities management, logistics, or a similar service industry is considered an asset. Page 1 ADMIRAL - Operations Manager
● Experience with workforce planning, scheduling, service delivery, billing reconciliation, or process improvement.
● Strong organizational, communication, leadership, follow-through, and problem-solving skills.
● Ability to manage multiple priorities accurately in a fast-paced environment.
● Strong attention to detail and commitment to quality and accountability.
● Proficiency with Microsoft 365 and modern business systems.
● Bilingualism in English and French is required.
What We Offer
● Competitive salary with performance incentives and bonus opportunities.
● Professional growth opportunities within an expanding organization.
● A collaborative, team-oriented work environment.
● The opportunity to make a direct impact on operational excellence and company growth.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.