Operations Manager

Location: Mississauga, ON, On-site
Language: Strong written and verbal English communication required

About the Opportunity
Are you an experienced operations leader who thrives in a fast-paced distribution environment? We are partnering with a leading global logistics organization to find an Operations Manager who is passionate about building high-performing teams, driving operational excellence, and delivering exceptional service to customers.

In this leadership role, you'll oversee the daily operations of a busy warehouse while balancing people leadership, process improvement, and customer satisfaction. Working closely with cross-functional teams, you'll play a key role in creating a safe, efficient, and collaborative workplace where continuous improvement is encouraged.

What's In It for You
Join an organization that values collaboration, innovation, and operational excellence. You'll have the opportunity to lead a dedicated team, contribute to strategic initiatives, and grow your leadership career within a dynamic logistics environment that supports professional development and continuous learning.

Your Responsibilities
• You'll lead the day-to-day warehouse operations, ensuring productivity, quality, safety, and service standards are consistently achieved.
• You'll oversee workforce planning, labour scheduling, equipment, and operational resources to maximize efficiency and performance.
• You'll coach, mentor, and develop supervisors and warehouse employees, fostering a culture of accountability and continuous improvement.
• You'll monitor KPIs, customer requirements, and operational performance, implementing process improvements where opportunities exist.
• You'll ensure compliance with health and safety legislation, quality standards, company policies, and customer requirements.
• You'll collaborate with internal stakeholders to support inventory accuracy, distribution planning, and overall operational success.
• You'll manage budgets, productivity targets, and operational reporting while supporting business growth initiatives.

Skills and Qualifications
• 7+ years of progressive experience in a contract logistics, 3PL, distribution centre, or warehouse environment, including 5+ years in a leadership role.
• Post-secondary education in Business, Transportation, Logistics, or a related discipline is preferred.
• Strong knowledge of warehouse operations, inventory management, continuous improvement, and distribution best practices.
• Experience working with WMS, warehouse automation, RF technology, Microsoft Office Suite, including advanced Excel, and operational reporting tools.
• Knowledge of occupational health and safety legislation, quality management systems (ISO), and warehouse equipment. Familiarity with Lean, Six Sigma, or TPS methodologies is considered an asset.
• Excellent leadership, coaching, communication, customer service, and problem-solving skills with the ability to build engaged, high-performing teams.

Note from the Hiring Manager
"We're looking for someone who enjoys leading from the front, developing people, and finding smarter ways to improve operations. If you're collaborative, hands-on, and motivated by building strong teams and delivering results, we'd love to meet you."

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.