Posted 17 days ago
Operations Manager
@ BEST - For A Cleaner World
Calgary, Alberta
Overview
BEST - For A Cleaner World is hiring an Operations Manager to lead a large multi-site janitorial and maintenance portfolio in Alberta. The role covers leading Site Managers, owning regional budgets and P&L, client relationships and compliance with employment and OH&S standards. The posting states a salary of $100,000 to $125,000 plus bonus, full-time and permanent.
Pay:
$100,000–$125,000 a year
Responsibilities:
- Lead and develop Site Managers across a regional portfolio
- Own regional budgets, forecasts and P&L
- Track site KPIs and act on productivity and service data
- Build client relationships and take part in contract negotiations
- Hire and train site leadership and ensure compliance with standards
Requirements summary:
- 5+ years multi-site operations leadership in a service environment
- Experience in janitorial, facilities or contract services (strongly preferred)
- Knowledge of Employment Standards Act and OH&S legislation
- Ability to read income statements and budgets, strong MS Office skills
- Business-related post-secondary degree
- Valid driver's licence with acceptable abstract
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Business operations |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Valid driver's licence |
| Driver’s licence | required |
| Background checks | criminal record |
| Encouraged to apply | Women, Indigenous peoples, People with disabilities, Veterans, Racialized people, 2SLGBTQ+ |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business |
| Perks mentioned | Performance bonus, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BEST - For A Cleaner World
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
For a cleaner world
Full company description
BEST is one of Canada’s leading janitorial and maintenance service providers, specializing in high-traffic public facilities across the country. Proudly Canadian, we've been creating a positive impact since 1956 by delivering cleaning solutions to sectors like higher education, transportation, government, and large-scale public venues, including clients such as Vancouver Convention Centre, the University of Toronto, YYJ - Victoria International Airport, the University of Alberta, and more. With a fully in-house service model, we maintain the highest standards of quality, consistency, and accountability across more than 75 million square feet cleaned every day. We have been recognized as one of Canada’s Best Managed Companies for 11 consecutive years with Platinum status, and we are North America’s only janitorial company to achieve Carbon Neutral Certification, CIMS Green Building with Honours, and GBAC Accreditation, a testament to our long-standing commitment to cleaner, healthier, and more sustainable spaces.
- LinkedIn followers
- 8,566
- People associated on LinkedIn
- 689
- Reported office locations
- 101 - 85 Schooner Street, Coquitlam, BC V3K 7A8, CA
- Unit 11, 3700 78 Avenue SE, Calgary, Alberta T2C 2L8, CA
- 439 University Avenue, 5th Floor, Toronto, Ontario M5G 1Y8, CA
- Business categories
- Facilities Support Services
- Media and Entertainment
- Building Maintenance
- Education
- Non Profit
- Janitorial Service
- Facility Management
- Events
- Other recorded names
- BEST - For A Cleaner World
- BEST
- Specialties
- Janitorial and Housekeeping Services
- Exterior Building Maintenance
- Green Cleaning
- and Facilities Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
BEST is one of Canada’s leading janitorial and maintenance service providers, specializing in high-traffic public facilities across the country. Proudly Canadian, we've been creating a positive impact since 1956 by delivering cleaning solutions to sectors like higher education, transportation, government, and large-scale public venues, including clients such as Vancouver Convention Centre, the University of…
| Field | Value |
|---|---|
| Industry | Facilities Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Coquitlam, BC |
| Organization type | Privately Held |
| Year founded | 1956 |
| Specialties | Janitorial and Housekeeping ServicesExterior Building MaintenanceGreen Cleaningand Facilities Services |
| Open jobs on Jobsy | 32 |
| View page |
Location: Alberta
Type: Full-time, Permanent
Salary: $100,000 - $125,000 + bonus
Lead a multi-site portfolio for Canada’s leading janitorial and maintenance services provider.
BEST For a Cleaner World keeps high-traffic public facilities running across Canada, from airports to major commercial properties. We have been named one of Canada’s Best Managed Companies by Deloitte for nine consecutive years (Platinum Standard) and one of Canada’s 10 Most Admired Corporate Cultures by Waterstone Human Capital. Our purpose is to make a positive impact on people’s lives: our clients’, our communities’ and our own team’s.
We’re looking for experienced Operations Managers to own a large regional portfolios in Alberta. This is a leadership role with real P&L accountability, a strong operational team behind you, and room to shape how your region grows.
What you’ll do
- Lead, coach and develop Site Managers and Assistant Site Managers to hit monthly, quarterly and annual productivity and performance targets
- Own your region’s budgets: build quarterly and annual forecasts, review monthly P&Ls, and control costs to stop revenue leakage
- Track site KPIs and turn the data into action on productivity, client satisfaction and service quality
- Build long-term client relationships and take part in new contract negotiations
- Hire, onboard and train site leadership, and oversee new-hire training across your region
- Make sure every location is properly staffed, professionally managed and compliant with BEST standards, employment standards and OH&S requirements
- Plan succession and develop talent so your region is ready to grow
- Act as the link between head office and the field, putting company initiatives into practice and reporting on operational performance to senior leadership
- Improve procedures and service systems in line with industry trends
What you bring
- 5+ years of multi-site operations leadership in a service environment, with direct responsibility for financials, budgets, safety and HR
- Experience in janitorial, facilities management, building services or a similar contract-services industry (strongly preferred)
- Working knowledge of the Employment Standards Act and Occupational Health and Safety legislation
- A good read on income statements, forecasts and budgets, plus strong MS Office skills
- A servant-leadership style: you build teams that perform and stay
- Excellent written and verbal communication with staff, head office and clients
- The ability to analyze, prioritize, negotiate and deliver on strategic goals while priorities shift
- A business-related post-secondary degree
- A valid driver’s licence with an acceptable driver’s abstract
- Willingness to respond to urgent business needs outside regular hours
Why BEST
- A nationally recognized culture and nine consecutive years as a Best Managed Company
- Ownership of a significant regional portfolio with the support of an established organization
- Clear paths for growth as we continue to expand
- Benefits Package, RSP Match, Car Allowance
Ready to lead? Apply with your resume. Successful candidates will complete a security and criminal record check.
BEST is committed to a diverse, equitable and inclusive workplace. We welcome applications from visible minorities, women, members of the 2SLGBTQ+ community, Indigenous peoples, persons with disabilities and veterans. Accommodations are available on request throughout the recruitment process.
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