Operations Manager - Electrical

Role Summary
The Operations Manager, Electrical is responsible for leading the full operational, financial, and people performance of Modern Niagara’s Electrical division. This role oversees all aspects of project execution including safety, quality, forecasting, scheduling, and profitability while cultivating a high performance culture rooted in our core values and SMaC operating discipline. As a key member of the electrical leadership team, the Operations Manager drives strategic planning, strengthens client and stakeholder relationships, and develops top talent to ensure the division’s long‑term success. Through disciplined leadership and collaborative alignment across office and field teams, this role ensures consistent delivery of safe, high quality, and profitable electrical projects that support Modern Niagara’s growth objectives and market reputation.

Why This Role Matters to Modern Niagara
The Operations Manager, Electrical is a critical leadership role that directly shapes Modern Niagara’s performance, culture, and reputation in the market. As the steward of financial outcomes, talent development, and project execution, this leader ensures that the division not only meets but exceeds expectations for safety, profitability, and quality. Their ability to unify office and field teams under a shared operating model drives consistency, clarity, and operational discipline across all projects. By building strong client relationships, supporting strategic growth initiatives, and developing future leaders, the Operations Manager plays a pivotal part in enabling the company to scale sustainably, deliver exceptional customer experiences, and maintain its competitive edge. In essence, this role is the operational engine that fuels Modern Niagara’s success today while intentionally shaping its trajectory for tomorrow.

Key Impact / Purpose

• Drive Divisional Performance & Profitability
  Lead the full P&L for the Electrical division, ensuring financial strength through disciplined forecasting, margin protection, revenue growth, and sustainable long‑term profitability.
• Strengthen a High‑Performance, Values‑Driven Culture
  Embed Modern Niagara’s Core Values and SMaC discipline across teams, fostering a culture of alignment, accountability, continuous improvement, and operational excellence.
• Develop & Empower Top Talent
  Build a bench of high performing “A Players” through intentional coaching, succession planning, and individualized development plans that elevate capability across both field and office teams.
• Ensure Safe, High‑Quality Project Execution
  Champion SAFE leadership and quality standards, ensuring every project is delivered safely, efficiently, and to the highest technical and operational expectations.
• Advance Strategic Growth & Client Relationships
  Position the division for long-term success by cultivating strong client partnerships, supporting backlog expansion, and contributing to enterprise-wide strategy and scalability.

Duties and Responsibilities:

Culture, Leadership & Values

• Champions and reinforces a culture where core values are clearly communicated, consistently modeled, and embedded in all internal and external interactions.
• Advance the establishment of SMaC (Simple, Management, and Consistent) as the standard operating framework across the division, including forecasting, teamwork, safety, and execution discipline.
• Applies the SMaC Recipe to daily operations, decision-making, and leadership practices.
• Lead the "One Modern" operating model that promotes alignment, collaboration, and shared accountability across the different divisions.
• Fosters a culture of learning, development, and continuous improvement, ensuring teams are equipped to meet both current and future business needs.

People Leadership & Talent Development

• Plans, staffs, and leads all divisional activities, including performance management, and role expectations across teams.
• Coaches and develops direct reports to build and sustain high-performing “A Players.”
• Ensures all team members have Individual Development Plans (IDPs) in place and actively supports career development conversations and succession planning.
• Optimize division performance and outcomes through assessing and assigning project team members based on experience, capability, and project requirements.

Safety, Quality & Operational Excellence

• Drives a culture of See Ask Fix Educate (SAFE) Leadership across the division; actively works to maintain or exceed prior-year TRIF performance.
• Maintains comprehensive oversight of all projects, ensuring work is executed safely, efficiently, and in alignment with quality standards.
• Monitors overall quantity and quality of work performed by the division, proactively addressing risks and performance gaps.
• Maintains strong, collaborative relationships with General and Area Superintendents to ensure effective coordination of field resources, quality control, safety performance, and cost-at-completion management.

Financial & Business Performance

• Establishes divisional objectives, policies, procedures, and performance standards in alignment with corporate strategy and governance.
• Develops and executes the annual business plan, including an operational budget that supports revenue growth, margin expectations, and long-term profitability.
• Ensures a positive cash-flow position for the division through disciplined project execution and financial oversight.
• Interfaces closely with the Finance team on revenue recognition, claims preparation, forecasting, and job-site financial support.

Project & Stakeholder Management

• Maintains real-time awareness of project status across the division, promoting transparency and accountability.
• Instills and promotes a collaborative, “win-win” mindset with project teams to deliver profitable work while ensuring a positive client experience.
• Coordinates efforts with the internal stakeholders to support backlog growth, strategic pursuits, and customer satisfaction.

Additional Scopes:

• Purchasing: Has oversight to make financial decisions of all their respective region including scope, budgets, scheduling etc. Overall financial responsibility on the execution budget and ensuring change orders are priced properly to protect margin and contractual obligations. The Operations Manager, Electrical is responsible to ensure forecasts are prepared each month for all
• Scheduling: Provides directions to management in various areas, groups and Monitors schedules of all construction projects to maintain timely completion of projects within budget.
• Planning Process: Makes final decisions for overall projects; develops and utilizes process to alert key players of conditions and delays that may negatively affect deliverables and costs for each project.

Complexity:

• Problem Solving: Leads the operations team on complex issues where analysis of situations or data requires an in-depth knowledge of the company as well as the construction
• Field Labour: Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.

Supervision/ Guidance

• Direction/Process: Work is carried out under broad objectives; translating corporate objectives into clear operational standards, to resolve escalations. Negotiates the terms and conditions of all agreements and completes contracts.
• Direction to Others: Monitors progress of the division, including project teams to ensure compliance with schedules, budgets, contractual milestones and operating expectations, exercising delegated authority as necessary. Has final decision-making responsibility in absence of VP.

Decision Making

• Autonomy: Member of the management team and ultimately responsible to ensure that all projects stay in line with financial metrics and are trending towards targets. Erroneous decisions will have a serious impact on the overall success of functional, division, or company
• Corporate Decisions: The Operations Manager, Electrical prepares, manages and operates within budgets for the division operations; also monitors and protects company

Internal/External Relationships

• Managing Client Relationships: Responsible for building and maintaining strategic relationships with clients, General Contractors, and internal partners to support successful project delivery, backlog growth, and long‑term customer satisfaction. Collaborates with cross function teams to deliver results.
• Internal Relationships/Mentorship: Serves as the primary operational leader for the Electrical division, mentoring and developing teams, and emerging leaders while reinforcing Core Values and SMaC discipline.
• Supplier and Subcontractor Coordination: Regularly visits job sites to ensure quality and safety standards are being maintained. Builds and maintains positive relationships with all external parties including trades, clients, engineers and External actions and decisions effect the organization long-term goals and objectives.

Must-haves:

• Minimum 10-15 years in the construction industry with a focus on electrical construction management of large scale commercial projects.
• Participates in the development of overall objectives and long-term planning; provides leadership and direction that maximizes Modern Niagara's goals.
• Financial Management: Strong business acumen with the ability to manage divisional P&L, drive revenue growth, and protect margins through disciplined forecasting, budgeting, and cost‑control practices. Ensures accurate revenue recognition, proactive cash‑flow oversight, and informed decision-making based on financial data. Continuously evaluates project performance to mitigate risk, capitalize on opportunities, and maintain long‑term financial health for the division.
• Professional Development: Committed to building a high-performance team by actively coaching, mentoring, and developing both field and office personnel. Creates clear role expectations and Individual Development Plans (IDPs) to support career growth and succession readiness. Invests in developing “A Players” and emerging leaders through regular feedback, structured learning, and opportunities that strengthen technical and leadership capability across the division.
• Quality: Ensures that all electrical projects adhere to Modern Niagara’s quality standards and client expectations by implementing consistent processes, rigorous oversight, and proactive problem‑solving. Promotes a culture of continuous improvement where teams are empowered to identify quality gaps, address root causes, and elevate operational excellence. Collaborates with superintendents, project managers, and subcontractors to maintain a high standard of workmanship and technical accuracy in every deliverable.
• Safety: Champions a safety‑first culture grounded in the principles of SAFE Leadership. Actively promotes safe work practices, ensures compliance with regulatory and corporate safety standards, and works to continuously improve safety performance, including TRIF metrics across all jobsites. Leads by example, ensuring teams understand that safety is a non‑negotiable priority in planning, execution, decision making, and daily operations.
• Leadership: Serves as a strategic, values driven leader who models Modern Niagara’s Core Values and SMaC discipline. Provides clear direction, fosters alignment across teams, and builds a culture of accountability, transparency, and collaboration. Demonstrates sound judgment and decisive action when navigating complex operational challenges. Acts as the primary ambassador of the “One Modern” operating model, uniting diverse groups toward shared goals while nurturing trust, engagement, and high performance throughout the division.

This is a new position, and the expected annual compensation is between $131,000 - $155,000.

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities.
• Defined Contribution Pension Plan with a generous employer contribution.
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
• An annual health spending account to support your overall wellness.
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up.
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others.
• Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values
We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara
We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.

If you require accommodation at any stage of the recruitment process, please contact us at [email protected] so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.