Operations Officer - 58847

We are seeking a detail-oriented, analytical, and highly organized Operations Officer II to join a supportive and collaborative back-office team within a leading financial institution. In this role, you will be responsible for processing high-volume transactions, performing daily banking activities, and supporting key compliance initiatives, such as Know Your Customer (KYC) checks.

This position offers an excellent opportunity to gain exposure to a leading financial institution, expand your professional network, and develop your career in financial operations.

Position Title: Operations Officer II
Location: Mississauga, ON (Hybrid: 4 days on-site / 1 day remote; 5 days on-site during initial 4-week training period)
Schedule: Monday – Friday, 8:00 AM – 4:00 PM (Overtime availability required)
Position Type: 12-Month Contract (Extension and Permanent Conversion possible based on performance and business needs)
Number of Positions: 5
Pay Rate $25.48

Advantages
Reputable Employer: Gain valuable experience working for a top-tier financial institution.
Career Growth: Excellent networking opportunities and pathways for career progression.
Comprehensive Training: Structured 4-week training program to ensure your success.
Work Culture: Join a collaborative, supportive, and dynamic team environment of ~20 professionals.
Hybrid Flexibility: Enjoy a blend of on-site collaboration and work-from-home flexibility (after training).
Back-Office Focus: 100% back-office support role (internal partner interactions with no direct outbound/inbound telephone customer service calls).

Responsibilities
Transaction Processing: Accurately execute everyday banking transactions, bank drafts, and operational processing tasks in alignment with strict Service Level Agreements (SLAs).
Compliance & KYC Support: Conduct thorough Know Your Customer (KYC) checks, follow regulatory and internal compliance guidelines, and maintain audit-ready accuracy across all activities.
Customer & Partner Support: Provide operational support to internal partners, ensuring issues are resolved effectively and escalated when necessary through established problem-resolution processes.
Risk & Process Improvement: Identify potential areas of operational risk and escalate accordingly. Suggest and participate in continuous process improvements to boost efficiency.
Policy Adherence: Maintain up-to-date knowledge of bank operating policies, procedures, and codes of conduct, exercising required due diligence on all tasks.
Team Participation: Participate in daily touchpoints, work distribution meetings (approx. 30 minutes daily), and adopt new technology and process changes seamlessly.

Qualifications
Education: Post-secondary certification/diploma or equivalent practical experience.
Experience: 2 to 4 years of hands-on operational or trade processing experience within the banking or financial services industry.
Core Competencies & Skills:
High-Volume Accuracy: Proven track record of processing high volumes of transactions under tight deadlines while maintaining meticulous attention to detail.
Compliance Expertise: Solid background in bank policies, procedures, and conducting KYC/compliance checks.
Banking Operations Knowledge: Familiarity with bank drafts and everyday banking routines; knowledge of Money Market (MM) and Foreign Exchange (FX) products (e.g., spots, forwards, deposits, options) or platforms like Global and WSS is considered an asset.
Technical Proficiency: Strong proficiency in Microsoft 365 (Word, Excel, Outlook), with advanced skills in Excel and a demonstrated ability to quickly adapt to new software programs.
Analytical Skills: Excellent quantitative and problem-solving skills with a focus on risk mitigation and audit guidelines.
Soft Skills: Takes initiative, fast learner, strong written and verbal communication skills, and a collaborative team player.

Summary
If you are interested in the operations Officer position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.