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OverIT FSM Techno-Functional Consultant

@ Inabia Software & Consulting Inc.

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Oakville, Ontario

Contract
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Overview

Inabia Software & Consulting Inc. is hiring an OverIT FSM Techno-Functional Consultant on a one-year contract in Oakville, Ontario, supporting Liberty's field service operations. The work covers requirements gathering, configuring and integrating FSM solutions, and supporting implementation, testing, deployment and production support. The role is onsite or hybrid, with no remote work.

Responsibilities:

  • Gather business and functional requirements for field service operations
  • Configure and integrate FSM solutions with CRM, ERP, GIS, asset and IoT systems
  • Support scheduling, dispatch and mobile workforce management
  • Troubleshoot issues and prepare functional and technical documentation

Requirements summary:

  • Hands-on OverIT NextGen FSM experience or comparable FSM platform expertise
  • Strong techno-functional consulting background
  • Experience with workshops, configuration, testing and deployment
  • Strong communication and stakeholder management skills

Tools & skills

OverIT NextGen FSM
Source and dates

Employer career site / ATS feed · jazzhr

Employer posting date
2026-10-04
First seen by our source
2026-10-09
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSoftware development
Travelair: none · ground: none
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Inabia Software & Consulting Inc.

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FieldValue
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Job description

Hi
We are currently hiring for OverIT FSM Techno-Functional Consultant - Cognizant

Location: Oakville, Ontario, Canada
Work Mode: Onsite / Hybrid — No Remote
Duration: Long-term, 1 year
Employment Type: Contract

Job Summary
We are seeking an experienced OverIT FSM (Field Service Management) Techno-Functional Consultant to support Liberty's field service operations. The consultant will be responsible for understanding business requirements, configuring and integrating FSM solutions, supporting field operations, and contributing to implementation, testing, deployment, and production support.
The ideal candidate will have hands-on experience with OverIT NextGen FSM. Candidates with strong experience in comparable FSM platforms may also be considered if they demonstrate solid expertise in FSM implementation, configuration, integration, scheduling/dispatch, mobile workforce management, and field operations.

Key Responsibilities
  • Gather and analyze business and functional requirements for field service operations.
  • Conduct business workshops and translate requirements into technical/functional solutions.
  • Configure and customize FSM solutions based on business processes.
  • Support work order management, scheduling, dispatch, and mobile workforce management.
  • Design and support integrations between FSM and CRM, ERP, GIS, Asset Management, and IoT systems.
  • Participate in solution design, development, testing, deployment, and production support.
  • Optimize scheduling and dispatch processes for field workforce efficiency.
  • Troubleshoot application and integration issues and perform root-cause analysis.
  • Work closely with business users, field operations teams, IT teams, and technical stakeholders.
  • Prepare functional/technical documentation, test cases, deployment documentation, and support procedures.
  • Support ongoing enhancements, upgrades, and maintenance of the FSM platform.
Required Skills
  • Hands-on implementation or production support experience with OverIT NextGen FSM.
  • Strong understanding of:
    • Field Service Management
    • Work Order Management
    • Scheduling & Dispatch
    • Mobile Workforce Management
    • Field Operations
  • Experience integrating FSM solutions with:
    • CRM
    • ERP
    • GIS
    • Asset Management
    • IoT
  • Strong techno-functional consulting background.
  • Experience with requirements gathering, workshops, configuration, testing, deployment, and support.
  • Strong communication and stakeholder management skills.
  • Ability to work onsite/hybrid from Oakville, Ontario.
Preferred Industry Experience
Experience in one or more of the following industries is preferred:
  • Utilities
  • Energy
  • Telecommunications
  • Transportation
  • Oil & Gas

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