Parking Services Analyst

Halifax Regional Municipality (HRM) is currently accepting applications for permanent, full-time positions of Parking Services Analyst within the Parking Services Division of Public Works.

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

The management of parking is an integral component to HRM’s overall mobility framework. The Parking Service Analyst is responsible for a variety of tasks related to ensuring that parking is being managed effectively and meeting the needs of residents, businesses, institutions and Regional Council including supporting the adoption of parking technology.

DUTIES AND RESPONSIBILITIES

• Reporting to the Parking Services Supervisor, the Analyst is required to balance priorities and work independently on a variety of tasks:
• Understand the needs of communities, businesses, institutions and Regional Council in developing and implementing policy to effectively manage parking supply, in particular the Neighbourhood On-Street Parking Policy;
• Address parking-related client issues received through 311 and other sources;
• Maintain and update the GIS database of Regional Centre parking supply;
• Provides assistance to application users in the “how to support” of the application within the business environment;
• Acts as the primary contact in Public Works and process lead for scheduling application issues;
• Ensures regular communication to client groups regarding application changes, upgrades, policies and procedures;
• Documents and tracks application issues and liaises with the vendor and ICT Application Administrator as needed to develop a solution;
• Intakes and triages new enhancement requests from business users; clarifying the requirements, prioritizing, testing and approving the solution;
• Makes recommendations and provides support to staff regarding process improvements and consistent use of the system;
• Design and undertake field surveys of parking utilization and compliance monitoring, focusing on business districts and high-demand residential areas;
• Conduct ongoing jurisdictional and market reviews related to best practices in parking technology, policy and measurement;
• Produce a range of deliverables including reports, maps, presentations and briefing notes;
• Establish mechanisms to accurately measure supply and utilization of parking and the effectiveness of parking policy, and keep HRM’s parking benchmarks updated;
• Work with other business units to identify and resolve parking impacts associated with development applications, construction, bike lanes, transit stops, etc.
• Display good analytical capabilities and both written and verbal communication skills;
• Exercise tact, diplomacy, respect and good judgment in building relations, alliances and action strategies with others to carry out HRM priorities.

QUALIFICATIONS
Education & Experience

• University Degree in a related discipline e.g. Urban Planning, Public Administration or Civil Engineering
• Minimum of two years of work experience.

Technical/Job Specific Knowledge and Abilities

• A broad knowledge of parking technologies and management methodologies and experience in supporting software applications;
• Strong research capabilities and ability to synthesize and document best practices;
• Strong understanding of current parking polices and practices and knowledge of HRM’s organizational structure;
• Knowledge of information technology systems, tracking performance measurement statistics and graphically conveying information to Councillors and the public;
• Commitment to continuous learning and improvement, with participation in training initiatives;
• Working knowledge of Microsoft Office Suite and ReGIS; and
• Knowledge of occupational health, safety and environmental regulations, statues and practices.

Security Clearance Requirements: Applicants may be required to complete an employment security screening check.

Please note: Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

COMPETENCIES: Customer Service, Communication, Managing Change, Organization and Planning, Teamwork and Cooperation, Valuing Diversity

WORK STATUS: Permanent, full-time positions.

HOURS OF WORK: 8:30 am to 4:30 pm, Monday to Friday, 35 hours per week.

SALARY: Level 8, $39.63 per hour as per the NSGEU Local 222 Collective Agreement.

WORK LOCATION: 2021 Brunswick St, Halifax NS.

CLOSING DATE: Applications will be accepted until 11:59 pm on Monday, November 9, 2026.

This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link:Accommodations | Hiring | Employment | Halifax

(positions # 72294376)