Posted 18 days ago
Partner Success Manager
@ AppDirect
Canada
Overview
AppDirect, through its Tackle subsidiary, is hiring a Partner Success Manager to guide software companies in building and running go-to-market strategies. The role centres on cloud co-sell and marketplace work across AWS, Microsoft Azure and Google Cloud, with a salary band of $100,000 to $120,000 CAD.
Responsibilities:
- Guide organizations in go-to-market strategy and Tackle's Operating Model
- Enable co-sell and marketplace practices across AWS, Azure and Google Cloud
- Lead process improvement and operational efficiency initiatives
- Track KPIs and use data to refine performance
- Manage customer-specific GTM workflows
Requirements summary:
- 3+ years in customer success, partner management or GTM strategy
- Strong understanding of cloud marketplaces and co-sell strategies
- Proven project management in a fast-paced environment
- Strong critical thinking and problem-solving
- Exceptional verbal and written communication
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Racialized people, People with disabilities |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AppDirect
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The only end-to-end platform for succeeding in the digital economy.
Full company description
AppDirect is a San Francisco-based B2B subscription commerce platform company that brings together technology providers, advisors, and businesses to simplify how they buy, sell and manage technology. More than 1,000 providers, 10,000 advisors and 5 million subscribers rely on the AppDirect ecosystem of subscription marketplaces to power their innovation, growth, and success. If you are interested in career opportunities at AppDirect check out our current openings here: https://www.appdirect.com/about/careers#jobOpenings
- LinkedIn followers
- 160,741
- People associated on LinkedIn
- 1,156
- Reported office locations
- 650 California St., 25th Floor, San Francisco, CA 94108, US
- Magarpatta Road, Pune, Maharashtra 411028, IN
- Montreal, CA
- Munich, DE
- Buenos Aires, AR
- Atlanta, US
- Charlotte, US
- Detroit, US
- Raleigh, US
- Business categories
- PaaS
- Apps
- Software
- SaaS
- Cloud Data Services
- Other recorded names
- Opportunities with AppDirect's Advisor Partners (Recruitment as a Service)
- AppDirect
- Specialties
- Cloud service marketplace and management platform
- Cloud service and application distribution
- Digital Economy
- End-to-End cloud commerce platform
- and Subscription Commerce
- Profile identifies a recruitment agency
- No
- Reported total investment
- 574,502,250
Currency and observation date were not supplied; this is not a current valuation or a funding round.
AppDirect is a San Francisco-based B2B subscription commerce platform company that brings together technology providers, advisors, and businesses to simplify how they buy, sell and manage technology. More than 1,000 providers, 10,000 advisors and 5 million subscribers rely on the AppDirect ecosystem of subscription marketplaces to power their innovation, growth, and success. If you are interested in career…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 501-1,000 employees |
| Headquarters | San Francisco, CA |
| Organization type | Privately Held |
| Year founded | 2009 |
| Specialties | Cloud service marketplace and management platformCloud service and application distributionDigital Economy End-to-End cloud commerce platform and Subscription Commerce |
| Open jobs on Jobsy | 32 |
| View page |
About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Tackle, an AppDirect Subsidiary
Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.
Tackle serves more than 500 software companies—including CrowdStrike, Snowflake, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.
About You
Tackle is seeking a Partner Success Manager to guide organizations in developing and executing Go-To-Market (GTM) strategies while fostering strong partnerships, and ensuring success partnering to and through the Cloud Providers. In this role, you will work closely with Alliances and Sales Operations leadership, leveraging Tackle’s proven Operating Model to optimize workflows, drive operational excellence, and deliver measurable outcomes on behalf of our customers. This position is ideal for a highly skilled professional who excels in collaboration, results-oriented communication, relationship building, and driving strategic initiatives understanding the complexities of Cloud Providers and Marketplace
What you’ll do and how you’ll have an impact
- Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success.
- Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy.
- Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency.
- Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud).
- Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence.
- Identify and lead process improvement initiatives to optimize scalability and efficiency.
- Provide strategic guidance and critical thinking to overcome complex customer challenges and align solutions with business goals.
- Deliver transparent, results-oriented communication to internal and external stakeholders, ensuring accountability and trust.
- Use data-driven insights to measure success, refine processes, and continuously improve performance.
- Maintain a deep understanding of cloud marketplaces and their integration into customer workflows.
- Manage customer specific workflows, ensuring efficient processes, accountability, alignment and organization goals.
What we’re looking for
- 3+ years of Demonstrated success in customer success, partner management, or GTM strategy development.
- Cloud Expertise: Strong understanding of cloud marketplaces (AWS, Microsoft Azure, Google Cloud) and co-sell strategies.
- Project Management: Proven ability to manage multiple priorities and deliver results in a fast-paced environment; comfortability navigating a dynamic, evolving business environment.
- Operational Excellence: Experience optimizing workflows, implementing structured operating models, and driving measurable outcomes.
- Collaboration Skills: Ability to work effectively with cross-functional teams, including Alliances Directors and Sales Operations leadership.
- Relationship Building: A successful track record of fostering and maintaining strong, long-term partnerships with stakeholders.
- Strategic Thinking: Strong critical thinking and problem-solving skills to align solutions with customer goals.
- Data-Driven Approach: Ability to both collect and analyze data, track KPIs, and use insights to drive performance improvements.
- Communication Skills: Exceptional verbal and written communication skills for building trust and fostering accountability.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:
https://www.appdirect.com/about/privacy-notice
The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.
Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.
Compensation Band
$100,000—$120,000 CAD
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