Partnership Success Manager

Reporting to the Senior Manager, Partnership Success, the Partnership Success Manager is responsible for managing, activating, and fulfilling corporate partnership agreements across OSEG's business entities, including TD Place, the Ottawa REDBLACKS, and the Ottawa 67's. The incumbent ensures the successful delivery of contractual partnership commitments, develops, and executes impactful marketing activations, and serves as a trusted advisor to corporate partners. By aligning OSEG assets and opportunities with partner objectives, the Partnership Success Manager delivers measurable value, drives partnership outcomes, and fosters long-term, mutually beneficial relationships.

This full-time, permanent role offers a competitive salary range of $50,800 to $60,800 with 100% employer-paid benefits. Final compensation will be determined based on the successful candidate’s experience and qualifications. This is a replacement position and offers flexibility to work in a hybrid arrangement.

What you’ll do:

• Manage a portfolio of 30+ national and regional corporate partners, serving as the primary point of contact and ensuring the successful delivery of contractual commitments while fostering strong relationships and an exceptional partner experience.
• Lead the onboarding and integration of new partners by developing partnership success plans, establishing objectives, and aligning activation strategies with partner business goals.
• Develop and execute partnership activations, including promotions, game-day experiences, community initiatives, media assets, hospitality, and ticketing programs that support partner objectives and maximize engagement and value.
• Collaborate with internal stakeholders and external vendors to ensure the seamless planning, execution, and fulfillment of partnership programs and contractual commitments.
• Monitor and evaluate partnership performance against established objectives and success metrics, analyzing results, preparing partnership reports, and providing strategic recommendations to enhance effectiveness, engagement, and return on investment.
• Identify opportunities to strengthen partner relationships, increase partnership value, and support renewal and growth opportunities in collaboration with the Business Development team.
• Manage partnership-related expenses, including hard costs, contra, and credit utilization, ensuring compliance with approved budgets and financial controls.

What’s needed:

• Completion of a post-secondary degree in marketing, business, sports administration, or a related discipline.
• 3–5 years of experience in partnership servicing or account management, ideally within sports, entertainment, or an agency environment.
• Strong knowledge of sports and entertainment industry practices, sponsorship activation, and partnership valuation.
• Excellent relationship-building and interpersonal skills, with a client-focused approach.
• Proven project management skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Strong written and verbal communication skills, including listening and presentation abilities.
• Ability to multi-task and work effectively under pressure.
• Proficiency with Microsoft Office programs (Outlook, Teams, Word, PowerPoint, Excel).
• Flexibility to work evenings and weekends, as required.
• Valid driver’s license and access to a motorized vehicle; ability to travel as required.
• Bilingualism in English and French is a strong asset.

What’s in it for you:

You can make a meaningful and powerful impact on the entertainment industry in Ottawa. Working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow.

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67’s. We are also home to Atletico Ottawa, Ottawa Blackjacks, and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community.

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. TD Place is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions).

We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to compliment application screening. We’ll reach out to candidates whose applications best match the role's requirements.