Peace Officer, Transit Public Safety

At The City of Calgary, employees thrive, courageous ideas come to life, and public service opens possibilities. If you are motivated by public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join our organization. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits.

We are the organization that serves the third most diverse city in Canada and one of the most livable cities in the world; a workplace committed to Truth and Reconciliation and fostering employee belonging. We welcome applications from qualified individuals of all backgrounds. Accommodation is available during the recruitment process, upon request.

As a Peace Officer with Transit Public Safety, you will serve as the primary provider of public safety, responsible for the safety and security of all Calgary Transit assets including employees, customers and property by providing a highly visible point of contact for customer information and reassurance by responding to illegal activity and disorder incidents on transit and transit property. Primary duties include:

• Provide customer service 24 hours a day to Calgary Transit employees, customers and citizens by responding to calls for service, conducting high visibility patrols based on intelligence-based analysis, and providing reassurance to customers.
• Enforce Municipal Bylaws and Provincial statutes and designated Criminal Code offences to maintain public safety and disorder on the transit system.
• Respond to emergency situations and provide information and assistance to the public.
• Maintain the integrity of Calgary Transit's fare payment system.
• Prepare legal documents and give evidence in court.
• Collaborate with and exchange criminal and confidential information with the Calgary Police Service and other law enforcement agencies.
• Enhance community safety by patrolling all quadrants of the city via transit networks providing a presence on trains, buses and platforms.
• Foster geographical ownership within assigned districts to build strong relationships with transit riders, residents, businesses and community partners.
• Improve customer experiences and perception of safety on and around the transit system through integrated response, proactive officer-generated interactions, and effective call response.
• Educate and inform the public and City of Calgary employees about the safety and security of Calgary Transit.
• Support safety and security on the transit system through collaboration with internal and external partners, including Emergency Management & Community Safety, Calgary Police Service, Alberta Health Services, and other community organizations.

Qualifications

• A high school diploma or equivalency (e.g. GED or CAEC (Canadian Adult Education Credential)) with additional job-related coursework and at least 5 years of related experience with a focus on problem solving in a public safety or law enforcement profession or similar occupation with strong emphasis on public service and addressing community concerns, OR;
• A completed 1 year certificate and at least 3 years of experience as outlined above, OR;
• A completed 2 year diploma and at least 2 years of experience as outlined above.
• Preference will be given to applicants with previous Peace Officer experience.
• A valid Class 5 Driver's Licence (or provincial equivalent), with no more than 6 demerits and no current suspensions or charges pending.
• The ability to hold the appointments of a Bylaw Enforcement Officer and Community Peace Officer Level 1.
• Training and/or certification in conflict resolution, mediation or negotiation will be considered an asset.
• Experience or training working with the unhoused and vulnerable population is considered an asset. This includes working with individuals who may face an increased risk of victimization due to psychological, behavioural or environmental factors.
• Demonstrated ability to mediate conflict situations with the public, the ability to build strong partnerships and trust within the community, and the ability to follow clearly defined policies and procedures.

Working Conditions: This position works in the field and in the office. Field work is in a variety of working conditions with exposure to disagreeable conditions and hazards. 24 hour shift work is required.

Pre-employment Requirements

• Applicants must not have a criminal conviction for which a pardon has not been granted.
• An Enhanced Security Clearance (ESC) will be conducted. The ESC requires applicants to have resided in North America for at least 3 years.
• Applicants will complete a written communication proficiency test.
• Must obtain a City of Calgary operator's permit.
• Successful applicants must provide proof of qualifications.
• Applicants must meet the provincial standard on the Physical Abilities Requirement Evaluation (PARE), Correctional Officer Physical Aptitude test (COPAT), Police Officer Physical Aptitude Test (POPAT) or Alberta Physical Readiness Evaluation for Police (APREP) physical fitness test prior to consideration.

Note: Successful candidates will be required to complete a comprehensive training program to hold a Community Peace Officer (Level 1) appointment.

For more information visit our Transit Public Safety Careers webpage at:
Applying to be a Peace Officer (calgarytransit.com)

Pre-employment Drug Test: An offer of employment for this position will be conditional on an applicant passing a pre-employment drug test. This test assesses for use of drugs including cannabis. Failure to pass a pre-employment drug test may prevent an applicant from being hired into any safety sensitive position for a period of up to twelve months.

Position and Pay Information

• Business Unit: Emergency Management & Community Safety
• Union: CUPE Local 38
• Position Type: 14 Permanent
• Compensation: Pay Grade 11 $46.21 - 61.78 per hour
• Hours of work: Non-standard 40 hour work week.
• Days of work: 24/7 shift work comprising of rotating day and night shifts, including weekends and statutory holidays. Shifts are 11.5 hours with start times of 0500, 1500, and 1630 hours.
• Location: Various
• Audience: Internal/External
• Apply By: November 27, 2026
• Job ID: 315626