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Posted 12 days ago

Pega QA

@ Virtusa

View all jobs

Toronto, Ontario

Full-time7+ years experience
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SIGNALS

Overview

Virtusa is hiring a Senior QA Analyst in Toronto for a full-time role testing Pega Smart Dispute applications and card dispute and chargeback workflows. The work covers test execution, functional and API validation, and defect management in an Agile team. The posting asks for 7 to 10 years of quality assurance experience.

Responsibilities:

  • Design and execute test plans and scripts for Pega Smart Dispute
  • Validate dispute workflows, accounting and card network compliance
  • Perform backend and API integration testing
  • Track and verify defects in Jira or HP ALM
  • Collaborate with developers and product owners in Agile teams

Requirements summary:

  • Over 7 years of quality assurance experience
  • Pega Smart Dispute and fraud framework testing
  • Payment processing and chargeback domain knowledge
  • REST API and batch file interface testing
  • SQL and database validation
  • Defect management with Jira, ALM or Azure DevOps

Tools & skills

PegaJiraHP ALMAzure DevOpsSeleniumToscaGitGitHub CopilotSQL
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-02
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Experience7+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description
Job Requirements

Job Title: Senior QA Analyst

Location: PCS CA~TORONTO

Years of Experience: 7-10 Years

Job Summary

We are seeking a Senior QA Analyst with over 7 years of experience in quality assurance, specializing in testing Pega Smart Dispute applications and credit/debit card dispute resolution workflows. The ideal candidate will be responsible for end-to-end test execution, functional validation, and payment network compliance across complex dispute and chargeback lifecycles.

Responsibilities

  • Design, develop, and execute comprehensive test plans, test scenarios, and test scripts for Pega Smart Dispute implementations.
  • Validate complex dispute case management workflows, rule evaluations, accounting entries, and card network compliance (Visa, Mastercard, Amex).
  • Perform backend and integration testing using REST/SOAP APIs to verify data flow between Pega, core banking systems, and payment processors.
  • Identify, document, track, and verify software defects using defect management tools like Jira or HP ALM.
  • Collaborate with Pega developers, business analysts, and product owners in an Agile environment to ensure requirement coverage and issue resolution.

Mandatory Skills

  • Pega Smart Dispute & Fraud Framework Testing
  • Payment Processing & Chargeback Domain Knowledge
  • Hands-on experience with RESTful API development and batch file-based interfaces
  • Software Test Execution & Defect Management (Jira, ALM, Azure DevOps)
  • SQL & Database Validation

Preferred Skills

  • Basic familiarity with Git, CI/CD pipelines, and GitHub Copilot for defect investigation
  • Familiarity with Test Automation frameworks (Selenium, Tosca, or Pega Scenario Testing)

Qualifications

Must possess a strong understanding of QA methodologies and best practices, with a proven track record in the financial services domain, particularly in dispute resolution processes.

Work Experience

710years

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