Functional Systems Specialist/IT Business Analyst
Toronto, ON$44.88–$51.99/hrContract
Randstad Canada
8+ YOECandidates need 8+ years as a systems or business analyst, with 8+ years of hands-on Genesys Cloud experience including Architect, queues and data actions. They also need contact centre routing and KPI expertise, Agile delivery experience, and strong facilitation and communication skills.
Genesys Cloud, Visio, Jira, Confluence, HP ALM, SharePoint