Physician Administrative Support

We are expanding! Come join our team.

One Heart Care is a leading state of-the-art cardiology clinic and one of the largest in Canada. We offer a wide range of cardiac diagnostic testing and comprehensive consultations - we are a place where patients can be seen by the right specialists, at the right time, with the right testing, all available under one roof.

If you’re ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join our state-of-the-art clinic, where the possibilities for innovation, new discovery, and system thinking are limitless. At One Heart Care we value accessibility, empathy, trust, collaboration and safety, and are guided by these values in everything we do. This has enhanced our ability to attract the best talent and provide exceptional patient experience.

We are growing and with 100+ team members we are seeking an experienced Physician Administrative Support to provide independent administrative support to our Cardiologist while working collaboratively within a multidisciplinary team including Reception, Booking and Patient Flow to ensure the best patient experience out of any other medical clinic in Canada.

Key Responsibilities:

• Manage physician schedules, including booking appointments for consultations and cardiac testing
  
• Prepare and process internal and external patient referrals, medical records, and other correspondence
  
• Process private billings and insurance claims, and follow-up on outstanding payments
  
• Answer phone calls, respond to emails, and interact with patients in a professional and courteous manner
• Maintain patient records and ensure accurate and complete documentation in Cerebrum software.
  
• Collaborate with other members of the healthcare team including Reception, Booking team, Patient Flow to ensure high quality patient care and efficient operations
• Under the direction of the Booking and Physician Support Team Lead, assist other administrative support team members with ongoing tasks
  
• Perform other duties as assigned.

Qualifications:

• Post secondary education in medical office administration
  
• Minimum 3+ years Physician Admin Support experience in a healthcare setting, preferably in a cardiology clinic or similar environment
  
• Must be proficient in Microsoft Office, EPIC and electronic medical record (EMR) systems ie. Cerebrum
• Excellent communication and customer service skills with the ability to interact professionally with patients, physicians, and other healthcare professionals
  
• Knowledge of patient confidentiality guidelines
• Strong organizational, multi-tasking and problem-solving skills
  
• Strong attention to detail and commitment to accuracy
• Committed to the mission and vision of One Heart Care

How to Apply:

If you think you have the skills and experience to succeed as our Physician Administrative Support, we encourage you to apply by clicking on this link.

One Heart Care is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse community we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.

We thank all candidates for applying; however, only those selected for an interview will be contacted.

Why Should You Apply to OHC?

• OHC is rapidly growing

• Modern state of the art facility

• Team focused environment

• Health Care Spending Account

• Supportive learning environment

• GRSP contribution

• Onsite parking

• A commitment to employee safety

• Collaboration with 35 + Cardiologists

• Supportive learning environment

• Growth opportunities