Planning Manager

About Rennaï

Discover Rennaï, the destination of the future for modern beauty and personal care.

At Rennaï, we are dedicated to helping people achieve well-being through 360° self-care in a very accessible setting. Inspired by the word Renaissance, we are committed to empowering people to take care of themselves, love and discover themselves.

Our range of carefully selected beauty products from around the world comes with personalised care services, including consultations with experts in beauty, nutrition and wellness. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel in top shape, both inside and out.

OVERVIEW

We are seeking a highly analytical and detail-oriented Planning Manager to lead merchandise planning, sales forecasting, inventory planning, replenishment, and business analytics across our growing retail business.

Reporting to the Senior Director of Operations and Planning, this role will play a critical part in ensuring the right products are available at the right time while supporting profitable growth through data-driven decision-making. The Planning Manager will balance strategic planning with hands-on execution, developing practical forecasting tools, inventory strategies, and reporting capabilities as Rennaï continues to scale. The position may be based in either Toronto or Montreal, depending on the successful candidate's location.

Success in this role requires strong commercial acumen, advanced analytical skills, and the ability to thrive in a fast-paced environment where processes, systems, and planning capabilities are still evolving.

RESPONSIBILITIES

Merchandise Planning & Brand-Level Sales Forecasting

• Develop and maintain brand-level merchandise sales forecasts to support business planning and decision-making.
• Build sales and merchandise plans using historical performance, current trends, seasonality, brand growth expectations and commercial inputs.
• Analyze actual performance against forecast and plan, investigate variances and recommend corrective actions.
• Translate brand-level sales forecasts into inventory requirements and purchasing priorities.
• Monitor sales, inventory investment, weeks of supply, sell-through and inventory productivity across brands and categories.
• Identify risks and opportunities relating to brand performance, sales growth, inventory availability and excess stock.
• Partner with Merchandising and other stakeholders to align forecasts, merchandise plans and business objectives.

Automatic Replenishment & Order Management

• Manage and monitor automatic replenishment across a high-SKU beauty assortment.
• Write and process replenishment orders, ensuring order quantities and timing support business needs and product availability.
• Follow up on automatic replenishment orders, including order status, confirmations, delivery timelines, delays and exceptions.
• Investigate and resolve replenishment issues with vendors and internal stakeholders, following through to resolution.
• Monitor replenishment performance and identify opportunities to improve order accuracy, in-stock rates and inventory productivity.
• Balance product availability with inventory investment, minimizing out-of-stocks and excess or unproductive inventory.

Reporting & Analytics

• Produce recurring reporting on sales, forecasts, merchandise plans, inventory, replenishment performance and open orders.
• Build and maintain Excel-based reporting, forecasting models and analytical tools.
• Analyze performance at brand, category and SKU level, identifying trends, exceptions and opportunities.
• Translate data into clear, actionable insights and recommendations.
• Improve reporting accuracy, consistency and efficiency.

Planning Tools, Process Improvement & Technology

• Develop practical forecasting models and merchandise planning tools in the absence of a dedicated planning system.
• Identify opportunities to streamline processes, automate reporting and reduce manual work.
• Leverage AI tools, particularly Claude and ChatGPT, to support analysis, problem-solving, workflow automation and productivity.
• Identify and implement technology-based solutions to address planning and reporting gaps.
• Continuously improve planning processes, tools and analytical capabilities as the business grows.

Cross-Functional Collaboration

• Partner with Merchandising, Operations, vendors and other stakeholders to align sales forecasts, merchandise plans, replenishment priorities and inventory decisions.
• Communicate business performance, forecast variances, inventory risks and replenishment exceptions clearly.
• Manage competing priorities while maintaining accuracy, accountability and timely follow-through.

SKILLS AND EXPERIENCE YOU WILL NEED

• 5+ years of relevant experience in merchandise planning, sales forecasting, retail replenishment, inventory management or retail analytics.
• Beauty industry experience is strongly recommended. with an understanding of beauty retail, brand and SKU complexity, product launches, assortment dynamics and category trends.
• Demonstrated experience developing sales forecasts and merchandise plans at brand or category level.
• Experience managing automatic replenishment in a retail environment.
• Experience with purchase order creation, order management and vendor follow-up.
• Advanced Excel skills, including complex formulas, PivotTables, data modelling and building forecasting and planning tools.
• Practical experience using Claude, ChatGPT or other AI tools to improve analysis, productivity and workflows.
• Strong technology aptitude and the ability to develop solutions when established systems and tools are limited.
• Strong analytical, commercial and problem-solving skills.
• Excellent organizational skills, attention to detail and ability to manage multiple priorities.
• Comfortable working independently and navigating ambiguity in a fast-paced, evolving retail environment.

Preferred Qualifications / Assets

• Experience with Microsoft Dynamics 365 Business Central.
• Experience with Power BI, Power Query, SQL or other data analysis and reporting tools.
• Experience building forecasting and merchandise planning models in Excel.
• Experience improving automatic replenishment processes.
• Experience in a high-growth retail environment.

30-Day Milestones

• Become familiar with Rennaï's vendor base, replenishment processes, and planning priorities.
• Gain proficiency in available planning, reporting, and ERP tools.
• Establish relationships with key stakeholders across Merchandising, Operations, and Finance.

60-Day Milestones

• Take ownership of recurring forecasting, replenishment, and reporting activities.
• Identify inventory risks and opportunities and provide actionable recommendations.
• Develop enhancements to existing planning tools and reporting processes.

90-Day Milestones

• Independently manage merchandise planning and replenishment activities.
• Deliver accurate forecasts and inventory recommendations that support business objectives.
• Implement measurable process improvements that increase planning efficiency and reporting accuracy.
• Establish a roadmap for future planning and forecasting capabilities.

Join our dynamic team and be part of a luxurious beauty experience that empowers people to embrace their uniqueness. Together, let’s create an inspiring space where beauty and confidence thrive and have a lasting impact on our clients’ lives.