Privacy & Compliance Coordinator

About the rolePermanent Full-Time | Hybrid | Edmonton, AB

Minimum two days per week at SureHire Head Office

Reports to: VP, Brand Strategy & Technology

At SureHire, privacy, security, and compliance are more than policies—they’re part of the trust our clients, participants, and employees place in us every day.

We’re looking for a Privacy & Compliance Coordinator to help manage and strengthen SureHire’s privacy and compliance programs. Reporting to the VP, Brand Strategy & Technology, you’ll support the day-to-day activities that keep our policies, controls, documentation, training, and compliance obligations organized and moving forward.

You’ll work across departments, collaborate with employees and leadership, support our ongoing SOC 2 program, help respond to privacy requests and incidents, and ensure compliance activities don’t just live on a checklist.

If you’re highly organized, naturally curious, comfortable working with sensitive information, and enjoy turning requirements into practical processes, this could be a great fit.

• Permanent, full-time position
• Hybrid work environment
• Monday–Friday schedule
• Opportunity to work across technology, operations, privacy, security, and corporate governance
• Hands-on involvement in SureHire’s SOC 2 and compliance programs
• Professional development and opportunities to grow your privacy and compliance expertise
• Collaborative environment with exposure to teams across the organization
• Paid volunteer time
• Gym membership reimbursement program
• Employee referral bonus program
• Meaningful work protecting the information of employees, clients, and participants

• Support the day-to-day administration of SureHire’s privacy program
• Help maintain privacy policies, procedures, standards, and supporting documentation
• Coordinate and track privacy-related inquiries and requests
• Assist with access, correction, deletion, and other privacy requests as applicable
• Support privacy impact assessments and reviews for new systems, vendors, processes, and projects
• Maintain privacy and data-processing documentation and records
• Help identify privacy risks and coordinate remediation activities
• Support privacy considerations throughout the lifecycle of company projects and technology initiatives

• Support SureHire’s ongoing SOC 2 compliance program
• Coordinate collection and organization of compliance evidence
• Track controls, requirements, action items, exceptions, and remediation activities
• Work with control owners across the business to ensure required activities are completed and documented
• Assist with internal compliance reviews and audit preparation
• Coordinate documentation and evidence requests from external auditors
• Maintain organized records of policies, controls, testing, evidence, and audit activities
• Help identify opportunities to make compliance processes more efficient and sustainable

• Coordinate the review and maintenance of corporate privacy, security, and compliance policies
• Track policy approvals, revisions, acknowledgements, and review dates
• Help ensure employees understand their responsibilities under company policies
• Assist with developing practical procedures, guidelines, templates, and internal resources
• Monitor outstanding compliance activities and follow up with responsible teams

• Assist with the intake, documentation, tracking, and investigation of potential privacy and security incidents
• Coordinate information gathering with Technology, Operations, HR, and other departments
• Maintain accurate incident documentation and timelines
• Support corrective actions and follow-up activities
• Escalate significant privacy, security, or compliance concerns to the VP, Brand Strategy & Technology

• Help coordinate privacy, security, and compliance training
• Track employee completion of required training and policy acknowledgements
• Develop practical communications and awareness materials
• Help employees understand privacy and compliance requirements in plain language
• Support initiatives that strengthen SureHire’s overall privacy and security culture

• Assist with privacy and compliance reviews of vendors and technology providers
• Help maintain vendor documentation, assessments, agreements, and supporting records
• Respond to internal privacy and compliance questions
• Support client questionnaires and requests related to privacy, security, and compliance
• Collaborate with Technology, Operations, HR, Client Services, and other teams on compliance requirements
• Assist with reporting, metrics, documentation, and special projects as required

You’ll be successful in this role if you:

• Have exceptional attention to detail and organization
• Enjoy working with policies, processes, documentation, and evidence
• Can take a requirement and turn it into an actionable process
• Are comfortable following up with people and keeping commitments moving
• Can manage multiple deadlines and recurring compliance activities
• Exercise excellent judgment when working with confidential and sensitive information
• Are curious and willing to ask questions when something doesn’t make sense
• Communicate clearly with both technical and non-technical employees
• Can work independently while collaborating across multiple departments
• Are comfortable working in an environment where privacy, compliance, security, and technology frequently overlap

Required:

• Post-secondary education in business, information management, privacy, legal studies, technology, cybersecurity, or a related field; equivalent relevant experience will also be considered
• Strong written and verbal communication skills
• Excellent organizational and documentation skills
• Strong computer skills and ability to learn new systems quickly
• Ability to handle confidential and sensitive information appropriately
• Ability to work from SureHire’s Edmonton Head Office a minimum of two days per week

Experience in any of the following is considered an asset:

• Privacy or regulatory compliance
• SOC 2 or other security/compliance frameworks
• Audit preparation or evidence collection
• Policy management
• Risk management
• Information security or cybersecurity
• Vendor risk management
• Privacy impact assessments
• Healthcare, occupational health, or other environments involving sensitive personal information

Experience with Canadian privacy legislation, including PIPEDA and applicable provincial privacy requirements, is an asset.

Privacy or security certifications are welcome but not required.

We’re looking for someone with the right combination of organization, judgment, curiosity, and attention to detail.

If you have experience in administration, audit, governance, risk, information management, technology, legal support, or another detail-focused environment and are interested in developing a career in privacy and compliance, we encourage you to apply.

You’ll work closely with the VP, Brand Strategy & Technology and other teams across SureHire while developing deeper expertise in privacy, compliance, security, risk, and corporate governance.

This is a permanent, full-time hybrid position based in Edmonton.

The successful candidate is required to work from SureHire Head Office a minimum of two days per week, with the remaining days eligible for remote work based on business requirements.

Some additional in-office attendance may occasionally be required for audits, meetings, training, or other business needs.

Since 2004, SureHire has supported employers and workers across Canada through occupational health testing, drug & alcohol testing, and workforce screening services that contribute to safer, healthier, and more productive workplaces.

Our work involves highly sensitive information, making privacy, security, and responsible information management fundamental to how we operate.

Our Purpose: Safe, healthy, and productive communities.

Our Values: Relentless. Innovative. Passionate. Positive. Accountable.

If you’re ready to build your career in privacy and compliance while helping protect the information entrusted to SureHire, we’d love to hear from you.