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First seen by our source: 3 hours ago

Production Administrator

@ Ancra Cargo

Woodstock, Ontario

Full-time
Apply now
SIGNALS

Overview

Ancra Cargo is hiring a full-time Production Administrator to handle outbound shipment checks, order and quote entry, customer claims and returns, and inventory and backorder review. The role also covers the Shipping and Receiving Logistics Supervisor when needed, and requires strong phone skills and Microsoft Dynamics or Office knowledge. Bilingual English and French is strongly preferred.

Responsibilities:

  • Inspect and sign off outbound shipments for accuracy
  • Enter quotes and orders in Microsoft Dynamics
  • Handle customer returns, claims and disputes
  • Review inventory for backorders and shortages
  • Coordinate shipping schedules and carrier dispatch

Requirements summary:

  • Above average phone communication skills
  • Ability to make independent decisions
  • Knowledge of D365 or similar ERP a plus
  • Knowledge of Microsoft Office
  • Bilingual English and French strongly preferred

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
Not provided
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentAdministrative
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Warehouse
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish, French

Summary and details written by AI from the posting; the employer’s posting is the authority.

Ancra Cargo

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Job description
Key Responsibilities And Priorities

  • Safety is our number one priority. This role will promote safety culture through safety toolbox talks, safety committee participation, and positive reinforcement programs.
  • Inspect and sign off all outbound shipments for accuracy
  • Review inventory for backorders and potential shortages and communicate this information to Canada Planning group
  • Add quote and order entry into Microsoft Dynamics
  • Provide support for customer returns and claims
  • Provide timely, accurate information to customers
  • Resolve customer disputes
  • Work with Credit Manager to coordinate payments from customers

When Covering For the Shipping and Receiving Logistics Supervisor :

  • File open and closed purchases, sales orders, and other formal customer correspondence
  • Provide credit application forms and information to prospective and new customers
  • Will serve as a back up for all key logistics team members which include, inbound and outbound clerical, outbound lead, and transportation coordinator.
  • Ensure daily shipping requirements are met to include on time dispatch and shipping schedule adherence.
  • Coordination with customer service on daily shipping requirements to ensure proactive scheduling of carriers.
  • Manage inbound deliveries with the assistance of Operations Manager to set daily priorities for logistics staff.

Position Consults With

Engineering, Quality, Production, Planning, Finance, Shipping/Receiving

Knowledge, Skills, And Abilities Required

  • Above average phone communication skills, even disposition, and good rapport with customers
  • Ability to make normal independent decisions based on job and product knowledge
  • Knowledge of D365 or similar ERP system a plus
  • Knowledge of Microsoft Office programs
  • Ability to professionally handle difficult situations with customers
  • Bilingual in English and French strongly preferred

Exemplify Core Values

  • Be Positive and GSD
  • Embrace Challenges
  • Respect Everyone
  • Welcome Change
  • Speak and act with integrity

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