Production Manager I

Job Title: Production Manager

Reports To: Plant Manager

Location: Whitby, ON

Department: Production

Employees Supervised: 4-6

Job Summary

The Production Manager is responsible for leading and developing a manufacturing team to achieve safety, quality, productivity, cost, and customer service objectives. This role drives continuous improvement by identifying opportunities to reduce waste, improve processes, and optimize resources through data analysis and structured problem-solving. The Production Manager establishes priorities and performance goals, supports employee training and development, manages attendance and staffing needs, and ensures effective communication across the organization. This position works closely with internal and external customers and suppliers while supporting capital investment initiatives and maintaining compliance with company standards, policies, and values.

Essential Functions:

• To actively lead the team to ensure that team targets and objectives are met in all aspects of its business, while promoting and monitoring the process of continuous improvement
• To provide, as practicably as possible, a safe and healthy working environment implementing improvement programs to eliminate any work-related injuries
• To create and promote a healthy working relationship, improving the operation of the team and its relationship with both internal and external customers
• To monitor and evaluate costs, quality and service, identifying areas for improvement programs to eliminate waste. This will normally be achieved through:
• The use of problem-solving techniques
• The evaluation of team results compared to budget and objectives
• The on-going monitoring of team’s performance
• To define priorities, in conjunction with team members, setting objectives and devising improvement plans in order that results meet or exceed expectations; together with the team and planning functions, ensure and guarantee the total satisfaction of all customers, both internal and external
• To assist team members of other teams (possibly outside the group)
• To achieve effective and efficient use of resources
• To assist in defining the training and development needs of all team members
• To ensure, through a cascade method, that the communications operate effectively both within the team and where there is an impact elsewhere within the organization
• To determine any necessary investment within the team area, and prepares the justification for capital expenditures
• To act as a line between suppliers (internal/external) to ensure that the team operates in an efficient and productive manner
• Manage direct report’s attendance and vacations using ERS & UltiPro
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned by manager

Top 3 Competencies Needed for Success in the Role:

• Innovation & Change: Effectively manages the change process to ensure that the organization remains effective throughout.
• Strategic Thinking: Develops strategic plans for their part of the business by setting short and long-term goals and objectives.
• Decision Making: Takes appropriate actions to minimize risks and maximize the opportunities in decision-making process. Promotes review and learning from business decisions. Focus data analysis on the most relevant and important information without getting lost in detail.

Qualifications

• 4-year degree in Business Management, Engineering or related field
• 5 years’ experience in manufacturing environment
• 2 years’ experience in supervisory role
• Demonstrated ability in solving problems related to manufacturing processes
• Excellent communication skills
• Possess strong interpersonal skills and must be an effective communicator.
• Demonstrated ability to prioritize and organize objectives and targets to meet deadlines.
• Strong computer skills.

Preferred Experience

• Six sigma certification
• Previous glass experience
• IATF experience
• SAP experience
• Union experience

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We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company-paid holidays, paid vacations, and education assistance.

The Salary Range posted represents Pilkington North America’s good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.

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