Posted 9 days ago
Production Support
@ Virtusa
Toronto, Ontario
Overview
Virtusa is hiring an IT Production Support Engineer in Toronto to provide L2 support for business applications on AWS. The role covers monitoring, automation with Python and shell scripting, infrastructure provisioning with AWS CDK, and CI/CD release management. The posting requires 5-7 years of experience and lists full-time employment.
Responsibilities:
- Provide L2 production support for AWS-hosted business applications
- Monitor infrastructure with cloud-native and third-party tools
- Automate routine operations with Python, Shell and Power Automate
- Manage provisioning and CI/CD releases with AWS CDK
Requirements summary:
- 5-7 years of experience
- Expert-level AWS CDK and AWS platform services
- Hands-on Python, Shell scripting and Power Automate
- Maintain Power BI and Cognos
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | ITIL |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Virtusa
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
IT Production Support Engineer
Location: PCS CA, Toronto
Years of Experience: 5-7 Years
Job Summary: We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.
Responsibilities
- Provide L2 production support for business applications hosted on AWS platforms.
- Monitor infrastructure using cloud-native and third-party monitoring tools.
- Automate routine operational tasks using Python, Shell scripting, and Power Automate.
- Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.
- Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.
- AWS CDK (AWS Cloud Development Kit) – Expert level
- AWS Cloud Infrastructure & Platform Services – Expert level
- Expert-level proficiency in AWS platform, Strong knowledge of AWS and/or Azure
- Hands-on knowledge of Python, Shell scripting, and Power Automate
- Maintain and support BI tools such as Power BI and Cognos
- Familiarity with Git, CI/CD pipelines, and GitHub Copilot
- Exposure to AI/ML or Gen AI
- Familiarity with Cloudera and Axiom
- ITIL Certification or Incident/Problem Management exposure
Work Experience
5-7Years
Journal
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