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Posted 9 days ago

Production Support

@ Virtusa

Toronto, Ontario

Full-time5+ years experience
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SIGNALS

Overview

Virtusa is hiring an IT Production Support Engineer in Toronto to provide L2 support for business applications on AWS. The role covers monitoring, automation with Python and shell scripting, infrastructure provisioning with AWS CDK, and CI/CD release management. The posting requires 5-7 years of experience and lists full-time employment.

Responsibilities:

  • Provide L2 production support for AWS-hosted business applications
  • Monitor infrastructure with cloud-native and third-party tools
  • Automate routine operations with Python, Shell and Power Automate
  • Manage provisioning and CI/CD releases with AWS CDK

Requirements summary:

  • 5-7 years of experience
  • Expert-level AWS CDK and AWS platform services
  • Hands-on Python, Shell scripting and Power Automate
  • Maintain Power BI and Cognos

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-05
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentIT
Experience5+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsITIL

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Job description
Job Requirements

IT Production Support Engineer

Location: PCS CA, Toronto

Years of Experience: 5-7 Years

Job Summary: We are looking for a proactive IT Production Support Engineer with strong experience in Cloud technologies (AWS) to manage, monitor, and support our critical business applications.

Responsibilities

  • Provide L2 production support for business applications hosted on AWS platforms.
  • Monitor infrastructure using cloud-native and third-party monitoring tools.
  • Automate routine operational tasks using Python, Shell scripting, and Power Automate.
  • Collaborate with development and cloud engineering teams to resolve incidents and implement preventive measures.
  • Manage infrastructure provisioning, deployment, and automation using AWS CDK and CI/CD pipelines for release management.

Mandatory Skills

  • AWS CDK (AWS Cloud Development Kit) – Expert level
  • AWS Cloud Infrastructure & Platform Services – Expert level
  • Expert-level proficiency in AWS platform, Strong knowledge of AWS and/or Azure
  • Hands-on knowledge of Python, Shell scripting, and Power Automate
  • Maintain and support BI tools such as Power BI and Cognos

Preferred Skills

  • Familiarity with Git, CI/CD pipelines, and GitHub Copilot
  • Exposure to AI/ML or Gen AI
  • Familiarity with Cloudera and Axiom
  • ITIL Certification or Incident/Problem Management exposure

Deal Breaker Skill: AMS

Work Experience

5-7Years

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