Posted 129 months ago
Production Support / Application support
@ system canada technologies
Toronto, Ontario
Overview
System Canada is hiring a full-time Production Support and Application Support specialist. The role handles production escalations, root-cause analysis, and coordination with offshore teams and business partners, using SQL, Unix, and Java scripting. Shift work and extended emergency support are required.
Responsibilities:
- Main contact for production escalations
- Determine root cause and delegate investigation
- Take ownership and follow issues to resolution
- Plan and coordinate promotions during testing phases
- Provide design input on requirements and data analysis
Requirements summary:
- SQL and Unix skills
- Ability to write DB and SQL scripts
- Java scripting
- Excellent communication skills
- Ability to work shifts and extended emergency support
- Netezza, Datasynapse, GemFire an asset
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2016-03-29
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
system canada technologies
| Field | Value |
|---|---|
| Open jobs on Jobsy | 399 |
Company Description
System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Visit us at: http://www.SystemCanada.com
System Canada is an equal opportunity employer.
Job Description
Primary skills: Production Support / Application support . SQL , Unix
a. Ability to write DB scripts , sql scripts etc
b. Java Scripting
c. Knowledge of Netezza , Datasynaps , Gem fire is an added advantage
Mandatory skills
1. Excellent communication skills - the associate being the main contact
for production escalations, communicating with offshore members, business
partners and other stakeholders.
2. Determining root cause and then delegating to correct resource(s) for
investigation.
3. Takes ownership and will follow up until resolution to deliver such
batches
4 Provide consultation and design input for user requirements, functional
specifications, data analysis, and testing strategies
5. Plan and coordinate promotions during parallel and user acceptance
testing phase.
6. Ability to work in shifts and do extended support in case of any
emergencies.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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